Air New Zealand Air Points - Schedule Change Rights




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jetsetkiwi
Sep 4, 08, 3:41 am
I just received an email from Air New Zealand, telling me my flights had changed, and to visit the website link included.

I have 2 options; Yes this change suits me, or No it doesnt.

If I click No, it says please contact Air New Zealand for change. Yes, well you know the drill.

I havnt called Air NZ, but what are my rights in this situation? Am I allowed to change my flight, have the flight cancelled and its value stored in credit?


Kiwi Flyer
Sep 4, 08, 3:44 am
Depends on what is reasonable in the circumstances. You can get the flight has changed please confirm on a 5 minute schedule change.

Gotta Requalify
Sep 6, 08, 1:20 am
When NZ 1 changed times recently I swapped 4 of us to NZ5 on the same day with no issues or concerns. We were 4 Full PE with confirmed upgrades to BP.

But as KiwiFlyer says - details, what is your cabin, fare class, flight that changed.




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