Other Car Rental Programs/Partners (ie. Alamo, Enterprise, Sixt) - Enterprise raised underage fee after I made reservation

I have a six-day Enterprise reservation coming up in a few weeks (one that I booked three months ago). While tracking rates, I discovered that they raised the underage driving fee. When I pulled up my reservation, the new fee was reflected. Yet, I never got a phone call or e-mail notifying me of the increase. It's a significant one; the total cost is now 20 percent higher than when I booked. I would have never known had I not looked up my reservation online.

Will I be able to convince the office to honor the the original rate reflected on my printout? I checked the web site and couldn't find anything about whether or not rate estimates are binding. I hope that, as a courtesy, they'll discount the actual rental rate to offset the fee increase. FWIW, this is for a location in Maine.

Thanks in advance for any advice. I'll be glad to turn 25 next year! :cool:

Try calling the location at which you are going to rent or their customer service line and ask and see what if anything they can do for you. Or since Enterprise seems to be everywhere...go into a local location and see if they can pull up your res where you will be renting and ask the question.
Normally you can't do anything about a rise in taxes/fees but it might be worth asking about the increase in the underage fee. Everyplace has their own policies about the other increase in fees between the time res is made and time of arrival. Most rates aren't even guarateed but having a car is...if you look at the fine print.

Thanks. I was hoping to avoid calling in advance, since they could tell me to eat the rate increase. Then, if I plead ignorance at the location, they'll see the notation in the reservation that I've been notified of the increase which might give me less leverage to talk them down. That's why I'm wondering if anyone has had similar experiences or might know what to expect when I show up.