Hertz - Hertz Customer Service email?




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Savage25
Jul 24, 08, 1:17 pm
I've had some issues with Hertz DTW that I filled out the online feedback form for last Sunday, but I still haven't heard back from them. Is there an email address for Hertz Customer Service?


Louie_LI
Jul 25, 08, 4:02 am
My recent problem with Hertz was resolved and the e-mail was from:

CustomerRelations@Hertz.com

Savage25
Jul 25, 08, 8:32 am
Thanks!


Savage25
Jul 25, 08, 11:48 pm
Ten business days for a reply to an email? :rolleyes:

From:
"HertzCustomerRelationsNoReply@hertz.com" <HertzCustomerRelationsNoReply@hertz.com>
To:
<>
Thank you for submitting your email to Hertz Customer Relations. You
should receive a response within ten business days. However, please allow
ten business days before contacting us again.

OldRoyal
Jul 27, 08, 11:29 am
Try cc-ing tgraham@hertz.com. Terry Graham is responsible for Hertz Customer Service worldwide. That got me a VERY prompt response to my problem.

No ten days required for my request! :p



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