JetBlue TrueBlue - Can I fight this?

Hi, all -- Sorry for the dumb question, but . . . My daughter was booked on B6 for Thanksgiving last year, but she was ill and had to take a leave from college in October. This was for CMH-BOS. I canceled the reservation and was given a B6 online credit. Shortly thereafter, they stopped service out of CMH, and the credit will expire soon. Is there anything that I can do about this? I originally assumed that I would add it to the tremendous lo$$ that leaving college mid-semester cost me, but I might as well get the money back if I can.

I'm not sure how that would work. Have you called reservations and tell them about the situation. Tell them they offered you a credit for a cancelled reservation and then pulled out of CMH so you can't use the voucher.

Okay, thanks for the response.

I really can't see us saying "you can still drive to ORD or PIT to use the credit".

My upstairs neighbor is having a similar problem with Express Jet. He booked a AUS-MSY ticket for March to give a deposition. His attorneys postponed the deposition until October, but of course now Express Jet won't be around in October.

Expressjet told my neighbor he had to use his credit before September 2 or forfeit it.

I hope the OP has better luck with JetBlue.

I agree with JetBlueFA. To the OP, please follow up and let us know the outcome. Good luck!

My upstairs neighbor is having a similar problem with Express Jet. He booked a AUS-MSY ticket for March to give a deposition. His attorneys postponed the deposition until October, but of course now Express Jet won't be around in October.

Expressjet told my neighbor he had to use his credit before September 2 or forfeit it.

I hope the OP has better luck with JetBlue.

Tell your neighbor to dispute the ticket charge with the CC company, assuming he paid with a CC. The carrier is not honoring their obligation and the neighbor stands a pretty good chance of getting their money back.

Tell your neighbor to dispute the ticket charge with the CC company, assuming he paid with a CC. The carrier is not honoring their obligation and the neighbor stands a pretty good chance of getting their money back.

Except that they did honor the original obligation. It was the passenger who didn't use the nonrefundable ticket, and got a credit, which seems to be more of a paper ticket. This doesn't seem analogous to , say, a carrier going bankrupt where a credit card paid ticket for a service not yet rendered would be refunded.

But back to the B6 question: I think the best situation is to see if B6 will "do the right thing". They don't have to, but there is some goodwill to be had by doing so. I wouldn't go to the credit card company first. Thats only asking for trouble, and someone who doesn't use a nonrefundable ticket and then wants a credit or refund isn't exactly coming into the situation with clean hands.