JetBlue TrueBlue - May/June promo - points received?
bostraveller
Jul 10, 08, 9:57 am
Did anyone register for this promo: http://www.jetblue.com/deals/americanexpress/myvacation/springdm.asp ?
And if so, have you received your 50 TB points yet?
I'm still waiting on mine.
davidmay
Jul 10, 08, 10:19 am
I haven't received mine yet, but this language in the promo
50 TrueBlue points will be awarded to Cardmember and deposited within six weeks of the promotion's end date -- 6/18/08 implies that they have until August 1 or so to give out the points...
jessej
Jul 10, 08, 11:06 am
Did anyone register for this promo: http://www.jetblue.com/deals/americanexpress/myvacation/springdm.asp ?
And if so, have you received your 50 TB points yet?
I'm still waiting on mine.
mine posted as two 25s, plus the online bonus
3 days after each segment was travelled
total of 58 pts for a $160 flight
blahze9
Jul 17, 08, 10:35 am
I actually just got off the phone with the TrueBlue department regarding this. Apparently my name did not exactly match from my American Express and my ticket. For example:
If your ticket says: Michael Jones and your credit card says: Mike Jones the points are not automatically awarded.
They have informed me that my 50 points will be added to my account within 24 hours now.
I say call up and inquire about it.
sbm12
Jul 17, 08, 10:38 am
Welcome to FlyerTalk!!
blahze9
Jul 17, 08, 11:16 am
Thanks for the welcome! Long time watcher, first time contributor. This forum helped me find that great deal, so thought I'd pay it back ;)
aceking
Jul 23, 08, 2:36 pm
Mine showed up after around 1 week.
rmannion
Aug 1, 08, 12:12 am
I hadn't received my points yet. I sent an email this afternoon via Speak Up politely asking about its status and was credited tonight with the 50 points.
MarylandFlyer
Aug 9, 08, 12:34 pm
Long time lurker, but wanted to share this if anyone else is having trouble with this promo:
JetBlue gave me a pretty hard time and repeatedly claimed that I clicked through "myvacations" and not "springdm." Apparently this means I would receive a $50 voucher for fall travel instead of 50 TB points. I reminded them that I had the screenshot of the link and T&C (which I think you can still access -- see the link in the first post), that I knew what I clicked through to qualify for the promotion, and that previous calls to TB since May had established that I qualified.
After several phone calls and emails with inconsistent answers, I was finally able to get the 50 points today. (They had to void the $50 voucher, which was perfectly fine since I never wanted the $50 and the points are more valuable to me.) JetBlue said that there was a glitch where some people that clicked through springdm were treated as if they had gone through myvacations. I'm not sure if there was really a glitch, or if they were just accommodating a persistent caller and relatively frequent traveler, but I was satisfied. Plus, the JetBlue reps were polite and friendly as usual.
So, if you're stuck in this situation, be persistent (with T&C) and polite, and things should work out.
Long time lurker, but wanted to share this if anyone else is having trouble with this promo:
Welcome to (posting on) FlyerTalk!!
And thanks for the advice on the situation. Glad that you got your points.