Travel Technology - Using Twitter for Airport Wait Times/Incidents




rjh
May 24, 08, 9:33 am
It looks as if one can consider using twitter (http://twitter.com/commuter) to report near real time tactics for finding shortest security checkpoint lines.

The method would require prior reporting travelers, similar to the logic of Dash Express (http://dash.net/product/traffic.php), without the historical component. Yeah, a certain critical mass of reporting travelers would be required, twitter would have to have better service availability, filtering of the feed for specific sites would have to be implemented/improved...

For instance, a simple case would be OAK, where the Terminal 2 checkpoint can be a zoo. If T1 checkpoint wasn't similarly a disaster, one could get a report from an earlier traveler through T1 and choose the T1 checkpoint, then walk airside to T2.

Of course, this method could also be used for early warning about expert/casual/family lane issues, doing time and motion studies of ID checkers, avoiding checkpoint closure because of pepper spray discharge, etc.


sbm12
May 24, 08, 11:30 am
Isn't Orbitz trying to do somethnig similar with their Traveller Updates (http://updates.orbitz.com/)?

Ultimately all of these services rely on having accurate and sufficient input. Otherwise it is just GIGO, which is moslt likely what they'll remain.

rjh
May 24, 08, 2:23 pm
Several travel sites are trying to do something similar. I've tried a couple of them and made a few updates myself. Typically I can't remember the magic words/site the next time or I can't update using web or IM or SMS, all of which are supported by twitter.

So one difference is that, since twitter is a general purpose platform used for micro-blogging, I can at least conceive of generating an update without having to remember the pointer.

Another barrier to twitter, though, is that those most likely to generate a useful airport update are frequent travelers, who tend to be older. Twitter users tend to be younger.


BNA_flyer
May 26, 08, 4:28 pm
Another barrier to twitter, though, is that those most likely to generate a useful airport update are frequent travelers, who tend to be older. Twitter users tend to be younger.

I am an "older" traveler (OK, not old in the usual sense, since I am not yet 40, but old in the social-networking sense) who has been trying out a Twitter client for my Blackberry and hasn't thought of any real use for it. This might actually be helpful. (@:-) Real-time road-traffic updates too--if you're stopped, you can text...)



SEO by vBSEO 3.2.0