Qualiflyer - Changing flights on award tickets

I have two award tickets booked for November. One takes me to HKG on Cathay and then I'm onwards to Oz on Qantas. all flights are Business Class Qualiflyer award tickets.

I don't think I'll need to change but, if I did, would there, for example, be any scope for changing my return date from Oz (which would involve changing both tickets)?

What would the charges be if this were possible?

Stephen

Once the ticket has been issued you cannot change your routing - but you can change the flight date and time against a handling fee if the ticket is still valid.

Source: www.qualiflyer.com/spend/air/awards/# (http://www.qualiflyer.com/spend/air/awards/#) (go to handling fees)

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Patron:
Once the ticket has been issued you cannot change your routing - but you can change the flight date and time against a handling fee if the ticket is still valid</font>

I can confirm what Patron mentions. This summer I changed dates of flights on an already issued LX award ticket flying Iberia. I was unsuccessful changing routing.

In the conversations with Travel Club Gold helpline staff in Zurich one of the supervisors mentioned that with LX in exceptional cases they could do a change of routing after the award ticket is issued and the first segment is flown. However such a gesture would be an extraordinary service to a valued customer. It can never be done when the award flight is with an associated Qualiflyer partner airline like Iberia.

[This message has been edited by kurz (edited 09-17-2002).]

To change Award Tkets you have to pay 50 CHF per change of dates of flights numbers (eg LON-GVA from the morning flight to the evening flight).
Normaly no re-routing is permitted.

If the passager is a Circle member then the 50 CHF fee is free. Circle members can change awards tkets free of charge as much as they want.

kooks.

[This message has been edited by kooks (edited 09-17-2002).]

Thanks for all the info.

I suppose one way of rerouting would be to cancel the ticket (pay the redopist charge) and then book a new ticket. Would they refuse to recredit the miles until you had sent back the tickets and they had processed them? Would they refund the taxes you paid?

Stephen

They will only re-credit the miles after they have received the tickets http://www.flyertalk.com/forum/frown.gif I experienced this once with a Finnair flight.

...and all paid taxes are non-refundable unfortunately.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by hypervoyage:
...and all paid taxes are non-refundable unfortunately.</font>

That's not fair.....but I suppose life is rarely fair!

Stephen

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sjharte:
I have two award tickets booked for November. One takes me to HKG on Cathay and then I'm onwards to Oz on Qantas. all flights are Business Class Qualiflyer award tickets.

Stephen</font>


Stephen - did you try for First Class?

Regards

WG

I didn't try for F. I haved just over 100K points left and thought I'd rather use the extra points to go C (rather than Y) to the States next year rather than F on this trip.

I took the view that two C trips are better than one Y and One F. Others may disagree.

Stephen

I had to cancel a awardticket issued on AA and got also the taxes i payed back.
Also i was able to book a new awardticket, in fact they made the reservation and charged my qg account after i brought the old ticket in.


[This message has been edited by beepee (edited 09-17-2002).]

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sjharte:

I took the view that two C trips are better than one Y and One F. Others may disagree.

Stephen</font>

I think that all depends on how you've earned the miles. I always book my awards in Y. But then again, I've also earned the miles by flying in Y; for example this spring 2 Flights (for less than 300€ in total) resulted in almost 100K miles http://www.flyertalk.com/forum/wink.gif


[This message has been edited by hypervoyage (edited 09-18-2002).]

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by hypervoyage:
I think that all depends on how you've earned the miles. I always book my awards in Y. But then again, I've also earned the miles by flying in Y; for example this spring 2 Flights (for less than 300€ in total) resulted in almost 100K miles http://www.flyertalk.com/forum/wink.gif
</font>


100k miles for less then 300€ can you tell us what was your destinations??

A very good price for a 100k.

kooks.

If I were to change both the outbound and the return section of a ticket at the same time would taht count as one change (and one change fee) or two changes (and two change fees)?

Stephen

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kooks:

100k miles for less then 300€ can you tell us what was your destinations??

A very good price for a 100k.

kooks.</font>

After I received the 240K(C)/80K(Y) promo I booked the following flight:

AMS --&gt; ZRH --&gt; GVA --&gt; BCN
BCN --&gt; GVA --&gt; ZRH --&gt; AMS at 140€

which resulted in:

5000 regular miles ((1000+500+1000+1000+500+1000)
3000 e&gt;ticketing miles
1000 e&gt;checkin miles
2000 online booking bonus
-----
11000 miles

then I repeated the routing a few weeks later, making a total of:

22000 miles

and then Swissair came up with a bonus for flying more than 9 segments before 14 april which was

80000 miles

thus creating a total of 102.000 miles (and some nice walks on the Ramblas) http://www.flyertalk.com/forum/smile.gif

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sjharte:
If I were to change both the outbound and the return section of a ticket at the same time would taht count as one change (and one change fee) or two changes (and two change fees)?

Stephen</font>

That is agood question but I cannot answer it. I think you should call and ask but I presume it will cost 2 times 50 CHF.

kooks.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by hypervoyage:
After I received the 240K(C)/80K(Y) promo I booked the following flight:

AMS --&gt; ZRH --&gt; GVA --&gt; BCN
BCN --&gt; GVA --&gt; ZRH --&gt; AMS at 140€

</font>

Thanks for your answer.

The runs you did were quite cheap.

Here in Switzerland the best deal was to fly from Bern to Basel and return in C-class for 190.- CHF.

For less then 1000.- CHF we were able to get the 240'000 bonus miles.

kooks http://www.flyertalk.com/forum/wink.gif http://www.flyertalk.com/forum/wink.gif

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kooks:
Here in Switzerland the best deal was to fly from Bern to Basel return in C for 190 CHF</font>

During the 240k promotion earlier this year a whole bunch of Q-flyers were doing the mileage run BSL-BRN return 5 times, which brought up to 305,500 Qualiflyer miles at a cost of CHF 980, or € 0.002 per award mile.

See: http///www.flyertalk.com/forum/Forum40/HTML/000360.html (http://www.flyertalk.com/forum/Forum40/HTML/000360.html) and
http///www.flyertalk.com/forum/Forum40/HTML/000505.html (http://www.flyertalk.com/forum/Forum40/HTML/000505.html) and
http///www.flyertalk.com/forum/Forum40/HTML/000508.html (http://www.flyertalk.com/forum/Forum40/HTML/000508.html).