UA Fan
May 5, 08, 7:40 pm
They seem to be taking a long time with a dispute. are they always like this?
Diners Club Club Rewards - Disputing a credit card payment with DC
View Full Version : Disputing a credit card payment with DC
sdsearch
May 9, 08, 8:44 am
They seem to be taking a long time with a dispute. are they always like this?
Who do you mean by DC? If Diners Club, there's a separate forum for that. If someone else, you need to clarify who.
Who do you mean by DC? If Diners Club, there's a separate forum for that. If someone else, you need to clarify who.
Pizzaman
May 9, 08, 4:12 pm
Moderator Hat On
Since this is specific to Diners Club, I'm moving this comment there.
Moderator Hat Off
Since this is specific to Diners Club, I'm moving this comment there.
Moderator Hat Off
sdsearch
May 10, 08, 9:18 am
They seem to be taking a long time with a dispute. are they always like this?
A long time with what? You need to provide more details.
How did you dispute? Online or by phone?
I've only disputed in one case, where a hotel was supposed to refund me my deposit (the online reservation form had conflicting policies: immediate 100% deposit, and yet "no charge if cancelled within x days of stay", and I hadn't noticed the former and cancelled as soon as the 100% deposit hit my DC). The hotel had not done the refund for a couple weeks despite a couple requests (one to the hotel, one to the chain). Since the situation was complicated, I called DC and discussed it and gave all the supporting info. About a week or so later it showed up as officially closed, but I don't know if it's because the hotel finally issued the refund on its own or if DC pushed them to it.
A long time with what? You need to provide more details.
How did you dispute? Online or by phone?
I've only disputed in one case, where a hotel was supposed to refund me my deposit (the online reservation form had conflicting policies: immediate 100% deposit, and yet "no charge if cancelled within x days of stay", and I hadn't noticed the former and cancelled as soon as the 100% deposit hit my DC). The hotel had not done the refund for a couple weeks despite a couple requests (one to the hotel, one to the chain). Since the situation was complicated, I called DC and discussed it and gave all the supporting info. About a week or so later it showed up as officially closed, but I don't know if it's because the hotel finally issued the refund on its own or if DC pushed them to it.