Starwood Preferred Guest - LM Singapore left Starwood Sept 30, 2008; now a Concorde hotel

You won't have the LM Singapore to complain about after this year. It's leaving the Starwood program and will be under new management. Yes, it will be refurbished. I will miss it. I'm sorry to see it leave SPG. :(

You won't have the LM Singapore to complain about after this year. It's leaving the Starwood program and will be under new management. Yes, it will be refurbished. I will miss it. I'm sorry to see it leave SPG. :(

Source?

That’s too bad. I usually stay there the first and last nights (very late arrival (12:30 a.m.) and very early (3:00 a.m. departure) (NW). Great rates and a nice lounge.

LM's in Tokyo leaving, now Singapore. Is this a trend?

LM's in Tokyo leaving, now Singapore. Is this a trend?

The "trend" started more than a year ago.

We have already lost Changi Village (yes there were 2 LM in SIN), LRM Koh Samui and LRM Phuket. This is in addition to the Sheratons in Penang, Chiang Mai and Labuan.

Not good news at all, though I suspect some FTer have got their wish come true :(

thats such a waste, coz its in a great location, despite it being worn.

lounge is great and service has always been helpful.

another LM down in Asia.... whats happening?

btw, any official dates?

This was my last 'cheap' place to stay with Starwood in Singapore. In the past, I could find rooms at the Sheraton for under 200 SGD a night now they run 400+.

Maybe a 4 points coming soon :).

What is the source of this info?

It does seem like Starwood is getting rid of all of their cheaper properties in S.E Asia. :mad::td:

This was my last 'cheap' place to stay with Starwood in Singapore. In the past, I could find rooms at the Sheraton for under 200 SGD a night now they run 400+.

Maybe a 4 points coming soon :).

Nope. No news on a 4 pts here. Unfortunately.

We might have a new property next year. Till I am able to confirm this, I shan't comment further.

Thank you and have a nice day!

apguest.forum@starwoodhotels.com

The "trend" started more than a year ago.

We have already lost Changi Village (yes there were 2 LM in SIN), LRM Koh Samui and LRM Phuket. This is in addition to the Sheratons in Penang, Chiang Mai and Labuan.

Not good news at all, though I suspect some FTer have got their wish come true :(

I suspect Starwood has been gradually raising the management/franchise fee they charged those LM hotels since the merger. So some decided to say no to Starwood and will fly a cheaper flag.

Nope. No news on a 4 pts here. Unfortunately.

We might have a new property next year. Till I am able to confirm this, I shan't comment further.

Thank you and have a nice day!

apguest.forum@starwoodhotels.com

Found the information on the Singapore Resort Island Sentosa development website that there will be a Westin Quayside Isle Resort & Spa building there.

Take a look:
http://www.sentosa.com.sg/about_us/sentosa_island/masterplan_projects_masterproject.html

No wonder that place has been "sold out" for months....I was surprised I was unable to make a reservation back in January for a reservation in June.

that's too bad, i was looking forward to staying there again for sin do '09. not going to spring for the st regis, guess i'll have to try the hilton again. :(
(sure, it's a nicer hotel, but tougher on the pocketbook.)
availability at the sheraton seems to be nil...what's that about?

Well, there goes the guaranteed upgrade that Augustine promised after SinDo 2008, although the prices for January, 2009 were ridiculous when I looked.

I am booked at the Novotel at Clarke Quai for 2009. KarenKay, the rate there was 145 Sing $$ when I booked it last month. Non-cancelable, but not prepaid rate.

The LM SIN Needs A LOT of work. Outside the club floor the rooms are on the verge of becoming a mold health hazard. That being said, many times when a franchise is going through the trouble of putting a lot of cash into a renovation, they want to switch brands to make it obvious that there's been changes.

anyone found the source of this thread? Haven't heard anything or found out anything so far...

anyone found the source of this thread? Haven't heard anything or found out anything so far...

I check in this evening to LM Singapore. I'll be sure to ask about this.

I suspect Starwood has been gradually raising the management/franchise fee they charged those LM hotels since the merger. So some decided to say no to Starwood and will fly a cheaper flag.

This reason for reflagging wouldn't surprise me a bit.

The only good thing about this hotel was that one could use the room service for complimentary breakfast. I always like when hotels do this.

I check in this evening to LM Singapore. I'll be sure to ask about this.

Well - not sure "no news is good news" - but no one claimed to have heard of this at the hotel (talked to front desk at check-in & out). All phrasing was appropriately vague - so who knows.

Well - not sure "no news is good news" - but no one claimed to have heard of this at the hotel (talked to front desk at check-in & out). All phrasing was appropriately vague - so who knows.

I just hope that this was not a rumor started because someone didn't get an upgrade.

My sources are several employees at the hotel.

I'm not surprised front desk staff are reluctant to talk about it openly (perhaps they were told not to?) because it's an awkward situation. While staff have been told they will keep their jobs, who knows for sure? And since there will be new management running the operation, it's a situation where there is much more job uncertainty for current management than for staff.

Staff can't appear to be happy about the change bc that would be insensitive to the current managers. They also can't appear to be unhappy about the change bc that would be unprofessional and could hurt their chances of staying on. So, feigned ignorance works well. Does that make sense?

Selfish question, I know, but has there been any noticeable change in attitude toward SPG elite benefits? I'll be staying in a couple of weeks and was hoping my status would at least get me a decent room.

Selfish question, I know, but has there been any noticeable change in attitude toward SPG elite benefits? I'll be staying in a couple of weeks and was hoping my status would at least get me a decent room.

I received an upgrade from a lounge floor room to a suite. They were very friendly and helpful and held the lounge bar open for me (as I arrived late).

First experience - it was pleasant, but I do agree it's a pretty dated hotel.

My sources are several employees at the hotel.

For what it's worth, the "feel" of this was definitely closer to politico "no comment" than a flat denial. If I were a betting person, I'd go for changing flagging.

Didn't one of the 2 official spg reps confirm this already? This would also mean the LM brand would not be existent in this country after the former LM changi also left.

Didn't one of the 2 official spg reps confirm this already? This would also mean the LM brand would not be existent in this country after the former LM changi also left.

To the best of my knowledge this has not been confirmed by either Starwood, either Starwood Lurker or the property itself.

As one of the worst Starwood properties I've stayed in, I am very happy to see this place move on. It really needs a major refurb, and frankly the staff aren't that great either (by Apac standards rather than N America).

As one of the worst Starwood properties I've stayed in, I am very happy to see this place move on. It really needs a major refurb, and frankly the staff aren't that great either (by Apac standards rather than N America).

Why would it make you "very happy" ?
You can always choose not to stay there if it doesnt live up to your expectations :confused:

Why would it make you "very happy" ?
You can always choose not to stay there if it doesnt live up to your expectations :confused:

Corporate deal will mean I no longer required to stay there. Good news. :)

Didn't one of the 2 official spg reps confirm this already? This would also mean the LM brand would not be existent in this country after the former LM changi also left.

Hi icarius,

I did not confirm anything at all.

Hope this helps. Do clarify clearly if not.

Thank you and have a nice day!

apguest.forum@starwoodhotels.com

As one of the worst Starwood properties I've stayed in, I am very happy to see this place move on. It really needs a major refurb, and frankly the staff aren't that great either (by Apac standards rather than N America).

But it was great... the hotel was designed by a friend's firm then in the 80's.. and I had a few great times there...

I think its because the LM brand is trying to go upmarket, and all LM hotels need a major refurbishing to match the looks.. ie see LM Cyberport in HK.

Hi icarius,

I did not confirm anything at all.

Hope this helps. Do clarify clearly if not.

Thank you and have a nice day!

apguest.forum@starwoodhotels.com

ok... thanks for clarifying. Can you deny this is happening then?

ok... thanks for clarifying. Can you deny this is happening then?

No, neither Starwood Lurker II nor myself are allowed to comment on a hotel's anticipated departure or confirm any rumors to the same before an official announcement by both parties is made.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

Leaving Starwood on December 31, 2008
Le Méridien Singapore will be leaving the Starwood system on December 31, 2008. Reservations for dates on or after December 31, 2008 will not be eligible for Starwood Preferred Guest membership benefits, award redemption or accrual.

Leaving Starwood on December 31, 2008
Thanks for the confirmation, ducky9. I suppose it means that kevino's info was spot on the whole time, now, doesn't it?? :)

Best, Dave

This was my last 'cheap' place to stay with Starwood in Singapore. In the past, I could find rooms at the Sheraton for under 200 SGD a night now they run 400+.

yep, fully agree. I'll miss it.

I really don't understand the "glad to see it gone" attitude. If you don't/didn't like the property, DON'T STAY THERE.

cheap hotel thread from the SIN forum: http://www.flyertalk.com/forum/showthread.php?t=390361

--

...I really don't understand the "glad to see it gone" attitude. If you don't/didn't like the property, DON'T STAY THERE.

--

It's not as simple as that: Most people expect a certain standard from a specific hotel chain. The LM SIN was certainly not meeting this standard and will disappoint guests. Not everyone is as knowledgeable as FTers.

I am glad this hotel is leaving SPG.

Apparently it will be rebranded as "Concorde" :(

Well I'll be sad to see it go. I always am when a more reasonably priced/low category hotel leaves.

Isn't there a Concorde hotel in KL?

Well I'll be sad to see it go. I always am when a more reasonably priced/low category hotel leaves.

Isn't there a Concorde hotel in KL?

There is indeed a Concorde hotel in KL (with the Hard Rock Cafe attached). There was previously a Concorde hotel in SIN too, it was rebranded to the HI Atrium a couple of years ago. From staying at the Concorde in KL previously and in the Le Meridien in SIN as well, it seems an appropriate fit to me.

Well I'll be sad to see it go. I always am when a more reasonably priced/low category hotel leaves.

Isn't there a Concorde hotel in KL?

If it is a Concorde hotel, Starwood Capital Group seems to be still involved.

http://www.concorde-hotels.com/en/company/development.aspx

If it is a Concorde hotel, Starwood Capital Group seems to be still involved.

http://www.concorde-hotels.com/en/company/development.aspx

But Starwood Capital has nothing to do with SPG. @:-)

If it is a Concorde hotel, Starwood Capital Group seems to be still involved.

http://www.concorde-hotels.com/en/company/development.aspx

I was refering to this Concorde www.concorde.net ;)

LeMeridien Singapore leaving Starwood as of 30 September and I have reservations from 1-3 October!
No notice fromStarwood or the hotel itself, but now listed in their website

LeMeridien Singapore leaving Starwood as of 30 September and I have reservations from 1-3 October!
No notice fromStarwood or the hotel itself, but now listed in their website

As with other closings, William has stated that there may be a reason why they cannot contact you as of yet.

EDIT: The information on the closing was posted over two months ago. So in the hotel's defense, you had plenty of time to contact starwood to make alternative arrangements.

LM Singapore leaves Starwood 12/31/2008 (official) (http://flyertalk.com/forum/showthread.php?t=810563&highlight=singapore)

EDIT: The information on the closing was posted over two months ago. So in the hotel's defense, you had plenty of time to contact starwood to make alternative arrangements.

LM Singapore leaves Starwood 12/31/2008 (official) (http://flyertalk.com/forum/showthread.php?t=810563&highlight=singapore) [/COLOR]

Now I understand why...:)

It may very well have been posted 2-months ago, but it was posted as
31 December. Now the hotel website states 30 September

http://www.starwoodhotels.com/preferredguest/property/overview/announcements.html?propertyID=1844

and if it's posted, no rhyme nor reason for the hotel or SPG to hide the fact and not notify bona fide reservations made in February.

EDIT: The information on the closing was posted over two months ago. So in the hotel's defense, you had plenty of time to contact starwood to make alternative arrangements. LM Singapore leaves Starwood 12/31/2008 (official) (http://flyertalk.com/forum/showthread.php?t=810563&highlight=singapore) [/COLOR][/QUOTE]

BKKLEE, thanks for the updated information. I've now updated the thread title in hopes of drawing attention to the shorter timeline for staying here under Starwood branding.

BKKLEE...if you review past post on the subject for other properties, there are sometime legal reasons why customers with reservations are not contacted.

Perhaps Lurker will see this and see what the situation is for this property, since the information is posted.

BKKLEE...if you review past post on the subject for other properties, there are sometime legal reasons why customers with reservations are not contacted.

If this information is on the website, I can see no possible legal reason for the hotel not to contact guests with reservations. If I was in BKKLEE's position I would expect to be notified directly, rather than having to find the information on the hotel website or FT.

I experienced a reservation with a Florida property that was leaving SPG - only notified on the execution day. At the time it appeared that contract terms barred SPG from notifying me until the property was officially out of contract. Fortunately I had a few weeks from that date until the time of my booking and was able to rebook at a Starwood property. I suspect that they have had to agree to this as part of the standard contract with properties. The hotels don't want to have droves of guests cancelling when they discover the pullout and don't want SPG to proactively suggest changes to members.

I experienced a reservation with a Florida property that was leaving SPG - only notified on the execution day. At the time it appeared that contract terms barred SPG from notifying me until the property was officially out of contract. Fortunately I had a few weeks from that date until the time of my booking and was able to rebook at a Starwood property. I suspect that they have had to agree to this as part of the standard contract with properties. The hotels don't want to have droves of guests cancelling when they discover the pullout and don't want SPG to proactively suggest changes to members.

What!?:eek: Well, that would make me go :mad::mad::mad:
If the reason is that a hotel does not want droves of guests cancelling, then they must think SPG participation formed at least part of the decision to book the hotel in the first place, the very reason guests should be notified. BTW, I think it is up to the hotel, not SPG, to notify guests, they are holding the booking.

What!?:eek: Well, that would make me go :mad::mad::mad:
If the reason is that a hotel does not want droves of guests cancelling, then they must think SPF participation formed at least part of the decision to book the hotel in the first place, the very reason guests should be notified. BTW, I think it is up to the hotel, not SPG, to notify guests, they are holding the booking.


Snufl, this is exactly why I posted what I posted.

If you take the time to look at previous posts by William, you will see the various reasons why starwood/the hotel might not have contacted any guests.

I can recall one instance that William posted: the hotel was leaving starwood and would be going independent during the reno, but after renovation it would be re-branded a non starwood property.

In the interim, it was decided that starwood would honor existing reservations but all that had to be hammered out.

It could be possible the hotel was able to update the website, so that potential future guest would know they no longer participate in SPG, however, there might be no agreement between starwood/the hotel in regard to guest with confirmed reward stays.

And just because the hotel hold the booking, that has little to do with the management/SPG membership agreement the property holds.

I'm not taking sides, I'm just saying there must be a reason why things are done a certain way and in a certain time frame, and we aren't privy to those negotiations.

This is a piece of prime real estate and one would have thought, as a relatively small hotel, not representing a good return on site value....even if it is to be renovated and go well up-market. I often use it ( as recently as last tuesday) for an overnight. They still have a notice-board in the lobby promoting the advantages of SPG. I have noticed they have stopped providing the Hermes cologne as a platinum amenity. It will be a pity to see this property leave Starwood...leaving only the Sheraton 'Towers' as an SPG option ( in my price range at least...I can't justify the cost of St Regis).

This is a piece of prime real estate and one would have thought, as a relatively small hotel, not representing a good return on site value....even if it is to be renovated and go well up-market.

This is what I have been saying all these while; I am surprised the site has still not been redeveloped into an office or residential block giving much better returns, probably there are some restrictions on planning due to proximity to the Istana.

Oh well back to the hilton.Another who had a booking for october.Felt allright with the pullout date at 31/12.having cut down on the warning time the alternatives are a lot dearer than they were.Thank goodness for FT otherwise would probaly have learnt when they pulled out and then I would have been in the amazon jungle.
I had just printed out my confirmations a week ago,but now going in to cancel the October reservation the warning of leaving SPG is there.
Edit-this means SPG did warn me though it was only because of FT that I looked.

So sorry to hear.
Stayed twice there last month got a suite with free internet.Won't get that at the Sheraton Singapore.
Had a few bookings in Oct. will have to cancel them now.

Since I negotiated the (1) former termination of a Sheraton managed property, (2) negotiated the management of another property by Hyatt and
(3) am now negoiating the management of yet another hotel to be managed by Kempinski, I can tell you that within each of their termination clauses they all have a notice to withdraw period (generally 1-year) after an initial term after which they must continue to honor all current reservations up until the end of the notice period.
Now the LeMeridien Singapore got into SPG.com and will no longer allow reservations to be made past 30 September, but since the reservation was made back in February, using SPG.com I consider being notified that the property is leaving to be just not prudent, but mandatory by either SPG and/or the hotel (othwise we'll have another incident like in Vitznau a few years back resulting in litigation) for if I had not noticed the announcement in the hotels website I would have flown in from Saudi and been a very unhappy attorney, and ya know what attorney's due when they get ticked off!?!?!?!?!?

Snufl, this is exactly why I posted what I posted.

If you take the time to look at previous posts by William, you will see the various reasons why starwood/the hotel might not have contacted any guests.

I can recall one instance that William posted: the hotel was leaving starwood and would be going independent during the reno, but after renovation it would be re-branded a non starwood property.

In the interim, it was decided that starwood would honor existing reservations but all that had to be hammered out.

It could be possible the hotel was able to update the website, so that potential future guest would know they no longer participate in SPG, however, there might be no agreement between starwood/the hotel in regard to guest with confirmed reward stays.

And just because the hotel hold the booking, that has little to do with the management/SPG membership agreement the property holds.

I'm not taking sides, I'm just saying there must be a reason why things are done a certain way and in a certain time frame, and we aren't privy to those negotiations.

... so I have a reservation for 09/30 thru 10/05. Does this mean I need to find alternate arrangements? It is an SPG award booking. I am guessing it is to early to tell if they will honor already booked awards right?


Edited to add: I don't know if it matters, but I booked it in May.

I'm booked at the Le Meridian Singapore in August using cash & points.

They're not taking bookings after Septemmber, leading me to believe the rumour that they're leaving SPG (I never doubted it) I understand that it will be a Concord hotel.

Can I still expect my booking to be honored? If so, I guess the comp internet and breakfast is unlikely to carry on.

1st time I've run into this situation. Would lie to know if I need a back-up reservation.

I'm booked at the Le Meridian Singapore in August using cash & points.

They're not taking bookings after Septemmber, leading me to believe the rumour that they're leaving SPG (I never doubted it) I understand that it will be a Concord hotel.

If your stay is in August and they are not taking bookings for after September 30th, how would their leaving after you've already left have any effect on your August stay? :confused:

Can I still expect my booking to be honored? If so, I guess the comp internet and breakfast is unlikely to carry on.

1st time I've run into this situation. Would lie to know if I need a back-up reservation.

Anything can happen between now and then; and, if things go the way they usually do, Starwood isn't going to be able to officially notify anyone until the day they leave...although admittedly, the last two departees actually let us get the word out two weeks ahead of that.

If you aren't comfortable with the situation, then I would definitely have a back-up plan.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

It's a real shame the FTers won't be able to take advantage of the Le Meridien Singapore for the next DO.

Oops ~ Typo. My resrvation is in October.

Thanks for the quick reply.

So, to see if I understand, my points reservation dies when they leave SPG?

Well, if the hotel remains open, it COULD choose to honor your reservation, but they don't have to. And my perception is that most of the time, departing hotels decide not to honor award reservations. I trust that Starwood Lurker will correct me if I'm wrong. (And I would like to be wrong.) EDIT: Readers, be sure to read Starwood Lurkers' responses below! ^

Even when a hotel's contract with Starwood says that they must honor existing reservations if they leave SPG, many don't live up to that commitment. OTOH, some hotels do continue to honor cash reservations -- though generally without a promise of any SPG perks.

One option that you might consider is to call or email the hotel directly to ask them for more info. I've found that the staff at the hotels are sometimes quite willing to give out such information about their future plans. (And then sometimes I discover that I know more than the staff know.)

Edit: And then again, you could read the Announcements area on the hotel's homepage: :rolleyes:

"Le Méridien Singapore will be leaving the Starwood system on September 30, 2008. Reservations for dates on or after September 30, 2008 will not be eligible for Starwood Preferred Guest membership benefits, award redemption or accrual."

Hi dearest dearest sc flier,

I won't correct you as you are not wrong nor it is as definite as you have written.

However, my suggestion would be to contact the property' reservation if you already have an award reservation in place and find out if they are able to honor it. There is no guarantee(lovely word isn't it) at all.

But I have encountered cases in which a property agrees to honor the reservation. Therefore it is worth trying out.

Thank you and have a great weekend!

apguest.forum@starwoodhotels.com

I stayed at a LeMer one time that I had a confirmed ressie on an award overseas & they bumped me for paid ressies. After that I swore never to stay at a LeMer again - which I've kept. And I never will. sean, make a back-up plan. Better to have it in place than get screwed when you arrive...

Cheers.

The best advice here is to absolutely be in touch with the property NOW if you have concerns. Get their promise in hard form (e-mail or fax) so that everyone is very clear about what was communicated.

Well, if the hotel remains open, it COULD choose to honor your reservation, but they don't have to. And my perception is that most of the time, departing hotels decide not to honor award reservations. I trust that Starwood Lurker will correct me if I'm wrong. (And I would like to be wrong.)

I think it would be wrong to say that most leave without honoring, although the numbers can appear to be skewed in that direction because a hotel that leaves and honors does not get so much notice.

Even when a hotel's contract with Starwood says that they must honor existing reservations if they leave SPG, many don't live up to that commitment. OTOH, some hotels do continue to honor cash reservations -- though generally without a promise of any SPG perks.

I would say "a few" as opposed to "many" w/r/t award reservations. I would say that 100% continue to honor cash reservations, other than Cash & Points. Once they are deactivated, there is no way for them to post stays, even though some properties have thought otherwise before the deactivation took place. As far as in-hotel benefits are concerned, once they no longer participate in the program, they pretty much all lose interest in providing these.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

...So, to see if I understand, my points reservation dies when they leave SPG?

Not necessarily. When they cease to be a Starwood-affiliate and a participant in SPG, they could very well honor all of their previously-booked award reservations. But, no one knows where they are sitting on this at the moment. So, if you aren't comfortable with waiting any longer without a back-up plan, I would make one.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

I think it would be wrong to say that most leave without honoring, although the numbers can appear to be skewed in that direction because a hotel that leaves and honors does not get so much notice.
That was my concern with my "perception." Thanks for giving the bigger picture! I've updated my post to direct readers to be sure to read your responses.

this is the only hotel I have ever stayed out where I couldn't figure out how to turn on the shower.

Yes, its not as nice as a lot of other hotels, but it sucks to lose out on an option in SIN.

LM Singapore confirmed by email my Cash and Points booking for August will be honoured as will the the gold membership benefits.

LM Singapore confirmed by email my Cash and Points booking for August will be honoured as will the the gold membership benefits.
Why WOULDN'T it be??? Considering they don't leave SPG till end of September?

Am I missing something?
Dave

I opened an email from SPG Asia today.

"We are writing to inform you that the Le Meridien Singapore will discontinue its affiliation with Le Méridien Hotels & Resorts with effect from 1 October 2008.

Please be informed that all bookings regardless of check in dates from 1 October 2008, which have been confirmed prior to this notification will be honored by the new management of the hotel at the rate that the booking has been confirmed. Your upcoming confirmed reservation at the hotel will not be impacted.

...As the hotel is no longer affiliated with Le Meridien Hotels & Resorts, Starwood Preferred Guest membership benefits and Starpoints will not be accorded for stays from 1 October 2008."

I had not yet contacted the hotel regarding my reservation. It's nice that the reservation will be honored, but just the fact that they're pro-active shows me once again why SPG is good for me.

SkiAdcock, dispite a bad experience, may I recommend you try Le Meridian again. They're my favorite in the SPG familly.

SkiAdcock, dispite a bad experience, may I recommend you try Le Meridian again. They're my favorite in the SPG familly.

While it was very good value using points or C&P at this property, I wouldnt recommend anyone to stay there and its hardly my favourite SPG property. It will nevertheless be missed.

Anything can happen between now and then; and, if things go the way they usually do, Starwood isn't going to be able to officially notify anyone until the day they leave...although admittedly, the last two departees actually let us get the word out two weeks ahead of that.

If you aren't comfortable with the situation, then I would definitely have a back-up plan.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

Dave,

This is why I contacted the hotel to confirm.

While it was very good value using points or C&P at this property, I wouldnt recommend anyone to stay there and its hardly my favourite SPG property. It will nevertheless be missed.

Even at revenue rates, I liked this hotel. Appx S$200 doesn't get you what it once did in Singapore. Certainly the location alone makes it good value. At that price point, mix in free internet, breakfast and cocktails for platinums and I could hardly find a fault.

Regardless, we'll have to agree to disagree on this property. Those that liked it are many, as are those that didn't. A mute point now. :D

Anyone have suggestions on the best rooms here? While a suite, better view, and the like would be nice, I'm more concerned about getting a mildew and odor free room, and plan to make that clear to the property in advance.

I'd like to stay at the Sheraton, but with C+P availability at the Le Meridien vs. 10,000 SPG points per night at the Sheraton, I can't justify it.

Anyone have suggestions on the best rooms here? While a suite, better view, and the like would be nice, I'm more concerned about getting a mildew and odor free room, and plan to make that clear to the property in advance.

I'd like to stay at the Sheraton, but with C+P availability at the Le Meridien vs. 10,000 SPG points per night at the Sheraton, I can't justify it.

I'm here at the LM Singapore right now. As a Plat, got a nice suite with huge bathroom (the width of two full rooms!), separate bath and shower, and (as Holtju2 mentioned) free Room Service breakfast. I love that!
The evening cocktails are nice, though the snacks are nothing special. But with alcohol prices in SIN, it's really a good deal. I'm on Cash&Points for most of the nights--but using an SPG50 for a few nights when the hotel was quite full. The prices of S$418 for a standard room is ridiculous--if you are not Platinum and paying for a room, I'd look hard at other choices.
The Sheraton Towers is a decent choice lately, now that they opened their Exec Lounge (only for Plats and those who have paid extra for it), and they have had StarPicks rates most weekends all summer, at S$215++. I just don't want to move again, so am paying a bit more here.
Once the LM is gone, it's down to the Sheraton Towers vs. the St. Regis (!), which has "dropped" room rates to the still-amazing S$480/night for standard room......

I heard that Le Meridian Singapore will return to Starwood brand after the renovations are complete.

I've talked to several people in Singapore about this and they all seem to have heard it also.
You heard it on FT 1st ;)

I heard that Le Meridian Singapore will return to Starwood brand after the renovations are complete.

I've talked to several people in Singapore about this and they all seem to have heard it also.
You heard it on FT 1st ;)

This conflicts with what I was told by hotel satff in mid-August, but I guess time will tell.

I'd be happy if it was true.

Anyone knows this hotel, LM Singapore, or at least by its old name, is still accepting booking? I can not find it from anywhere, since it has left Starwood. Or is it shutting down operation and proceeding refurbishing these days?

http://www.concordehotel.com.sg/index.html

I stayed at this hotel this week for the first time since it changed hands.

My Cash & Points reservation was honored. I was given an upgrade to an executive room. There are no benefits, but if you get a executive floor room, the free internet will still be included.

By mistake, my original SPG booking was incorrect. My confirmation email shows a rate of $45 instead of $30 (1600pts & $30 Cat 2, at the time of booking). Had I noticed this and corrected it earlier, it would have been a bit smoother, but SPG office in Singapore did a great job in researching, phoning me back, and getting the rate adjusted to the Cat 2 price. If anyone has C&P bookings, it may be wise to check your original booking confirmation to see if the proper rate is corrected.

Those that know me know I like this hotel. This stay solidified my impression that it's still good value for money.

I'm told they will start renovations floor by floor very soon, likely next month. Most of the management has left. It appears that most of the staff still remain. Many faces recognized me and welcomed me back during my visit.