troyb
Mar 18, 08, 4:47 pm
I get job descriptions from American Express periodically, and found this one to be interesting. Please see below [emphasis mine]:
Senior Analyst - MR Merchandise Partner Team
Responsibilities of Role:
The Senior Analyst – MR Merchandise Partner Management will report to the Senior Manager and will assist in the management of two of the largest merchandise vendors: Premco & Helix as well as assume responsibility for ongoing initiatives that touch all Merchandise Team members. MR Merchandise is the fastest growing, most cost effective Membership Rewards redemption category for American Express and is an essential component of driving cardmember spend, loyalty and satisfaction.
Specific responsibilities include assisting in the day to day management of vendor partnerships, working with the Merchandise Communications Team in the execution of product catalog mailings, maintaining key metrics reporting and performing one-off analysis for the Merchandise portfolio, owning occasional strategic projects and overseeing day to day management of new Maritz outsource vendor.
Partner Management assistance: managing non-catalog marketing promotions (channels include Exclusives, RewardsWatch and web), portfolio analysis and trending (e.g. tracking brand performance, assessing customer value) and product optimization (e.g. ensuring the proper product mix in the Premco and Helix portfolios). The opportunity will exist to take on a larger part of partner management as this Senior Analyst matures in this role.
Catalog support: our 8 annual guides drive a significant amount of our point burn for the Merchandise Team. This Senior Analyst will be part of the team responsible for proofreading and editing these guides.
Reporting & analysis: weekly and monthly performance metrics data, analysis and trending, monthly portfolio reporting and ad-hoc reporting for the Merchandise team.
Most of those on FT tend to lean toward the travel redemption options, but now I understand why I get bombarded with these catalogs and redemption offers online.
Senior Analyst - MR Merchandise Partner Team
Responsibilities of Role:
The Senior Analyst – MR Merchandise Partner Management will report to the Senior Manager and will assist in the management of two of the largest merchandise vendors: Premco & Helix as well as assume responsibility for ongoing initiatives that touch all Merchandise Team members. MR Merchandise is the fastest growing, most cost effective Membership Rewards redemption category for American Express and is an essential component of driving cardmember spend, loyalty and satisfaction.
Specific responsibilities include assisting in the day to day management of vendor partnerships, working with the Merchandise Communications Team in the execution of product catalog mailings, maintaining key metrics reporting and performing one-off analysis for the Merchandise portfolio, owning occasional strategic projects and overseeing day to day management of new Maritz outsource vendor.
Partner Management assistance: managing non-catalog marketing promotions (channels include Exclusives, RewardsWatch and web), portfolio analysis and trending (e.g. tracking brand performance, assessing customer value) and product optimization (e.g. ensuring the proper product mix in the Premco and Helix portfolios). The opportunity will exist to take on a larger part of partner management as this Senior Analyst matures in this role.
Catalog support: our 8 annual guides drive a significant amount of our point burn for the Merchandise Team. This Senior Analyst will be part of the team responsible for proofreading and editing these guides.
Reporting & analysis: weekly and monthly performance metrics data, analysis and trending, monthly portfolio reporting and ad-hoc reporting for the Merchandise team.
Most of those on FT tend to lean toward the travel redemption options, but now I understand why I get bombarded with these catalogs and redemption offers online.