Other Middle East and Africa Frequent Flyer Programs - Etihad DPR ? Apr 07 Diamond CLASS

ANYONE with any info...i have called NY office they gave me an email re: where to querry about my DPR report..luggage damage( not lost) was nearly 800$ Apr '07 report was file in AUH--copy I have.....but unable to get any customer assistance on this matter....any emails, anything would be helpfull..once again already called NY office as well as baggae hotline in UAE...
thanks

When James Hogan was at Gulf Air, there was a link on that website to 'email the President'.

Did you look on the Etihad (US) (http://www.etihadairways.com/etihadairways/us/en/home) sitemap to see if there is anything similar today at EY? Oops, 'Our sitemap (http://www.etihadairways.com/etihadairways/us/en/footer/sitemap.htm)is currently being upgraded'.

I could only find the media contact page (http://www.etihadairways.com/etihadairways/us/en/aboutetihad/mediacenter/mediacontacts/MediaContacts.htm): Media enquiries in United States of America, please contact +1 203-326-1726 or email etihadpr@optonline.net


Then I looked at the Contact Us page:
Our offices
Etihad Airways, Head Office
Office Address: P.O.Box 35566, New Airport Road, Abu Dhabi, United Arab Emirates
Office: +971 2 505 8000
Fax: +971 2 505 8111
Call Centre: 800 2277 (Within the UAE) +971-2-6939711

New York, United States of America
Rockefeller Center, 600 Fifth Avenue, 20th Floor, NY 10020, New York, United States of America
Office: +1 212 554 1300
Toll Free: 1 888 8 ETIHAD (Within USA)
Fax: +1 212 554 1326


With google you should be able to find the name of the country manager and a way to contact that person, which might help if you can send corro cc'd to the country manager and the big boss. :)

I'd try through the US as the country as my experience of customer service at ME airports has been OK to very poor.

thanks i will try--had the same prob on the website....
will get back to you here on any results if any?