Austman
Mar 1, 08, 7:53 pm
I was on NZ0725, Auckland-Melbourne, 29th February, in Business Class.
It was a very nice flight.
At baggage collection I waited and waited but mine never showed. Then I noticed that all or most of business class were waiting too and I realised that I hadn't seen a single priority tag on any of the bags that had come out.
Eventally I went over to baggage services and was told that all the bags were off.
So I went looking on other belts and found our bags had been sent to a Wellington flight's belt, which was 2 or 3 belts away.
No big deal I suppose and probably not NZ's fault. But is NZ interested to know when things like this happen? Does NZ pay Melbourne Airport baggage handling to have priority bags delivered first and hopefully to the right belt?
I can't imagne NZ would be too happy to have ALL the premium passengers waiting and wondering what happened to their bags...
It was a very nice flight.
At baggage collection I waited and waited but mine never showed. Then I noticed that all or most of business class were waiting too and I realised that I hadn't seen a single priority tag on any of the bags that had come out.
Eventally I went over to baggage services and was told that all the bags were off.
So I went looking on other belts and found our bags had been sent to a Wellington flight's belt, which was 2 or 3 belts away.
No big deal I suppose and probably not NZ's fault. But is NZ interested to know when things like this happen? Does NZ pay Melbourne Airport baggage handling to have priority bags delivered first and hopefully to the right belt?
I can't imagne NZ would be too happy to have ALL the premium passengers waiting and wondering what happened to their bags...