American Express Membership Rewards - Long Call Center Hold Time (Gold)




View Full Version : Long Call Center Hold Time (Gold)


joechickens
Mar 1, 08, 1:48 pm
The wait times for someone at AMEX is unbelievable. The last 5-6 times I called it was greater than 10 minutes. Before, I probably had to wait maybe 30 seconds.

I'm sure Plat and Black cards go right through but this is still a problem for the majority of us.




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