Starwood Preferred Guest - Four Points cancels my resv, recommends me go to Hyatt, marriott




lehms
Feb 28, 08, 10:16 am
I had a reservation at the Four Points Tempe, apparently the property will not be open in time for my reservation, I got an email from the GM of the property apologizing and pointing me towards competitor's properties for those dates.

i thought that was odd

any thoughts


ldsant
Feb 28, 08, 10:18 am
I had a reservation at the Four Points Tempe, apparently the property will not be open in time for my reservation, I got an email from the GM of the property apologizing and pointing me towards competitor's properties for those dates.

i thought that was odd

any thoughts

I say good for them being proactive! Wouldn't you rather know now so that you can book for when you want?

lehms
Feb 28, 08, 10:19 am
agree, but there are other Starwoods in the area, and none of them on the list, and the other hotels are farther away and sold out


Eastbay1K
Feb 28, 08, 11:11 am
agree, but there are other Starwoods in the area, and none of them on the list, and the other hotels are farther away and sold out

I'd be curious to know if the recommended hotels are owned (not managed, of course) by the same ownership group as the Four Points Tempe.

FPHotelGuy
Feb 28, 08, 5:38 pm
I'd be curious to know as well...

Care to post up the email?



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