Hilton HHonors - Award code question > pt deduction doesn't = property cat




TrojanHorse
Jan 30, 08, 3:49 am
I booked a GLON407 (155K points) and if I'm correct that is a 7 nighter at a cat 4.. is that correct?

assuming the above is correct, then I'm concerned b/c the property i booked at is a Cat 6.. from the hotels website on Hh:

What I think it is:
Book Your Next Stay
Hilton HHonors Reward Category: 6
(40,000 points per night) which should equal 240K for the six nights

when I go to my account on Hh the award says:
HHonors Reward Confirmation
Reward Confirmation ID:
Reward Code: C607
Description: Category 6 - 7 FREE NIGHTS

What Hh booked for me
yet 155K was withdrawn from my account, the email cert I received says:
Reward Code: GLON407

Description:
This certificate valid for seven free nights at participating HHonors Hotels Worldwide properties up to category 4.

the rez conf via email shows:
Reward Code: GLON407
Description: GOING GLOBAL VIP REWARD
Arrival Date: Dec 2008
Departure Date: Dec 2008
Check-in Time: 4:00 PM
Check-out Time: 12:00 PM
Rate Information:
Rate Type:
HHONORS CERTIFICATES
Total Rate for Stay (in points): 155,000

question

Will i get to the property and them tell me that my cert is no good b/c its a cat 4 cert?

If the cert is accepted, will Hh take out the additional 50K points to make it a cat 6 GLON?

Hh booked this, I said prior to realizing it was a cat 4 "wow, much cheaper than I thought", she said its a good deal.. so I didn't think anything of it until the emails came showing a cat six property


TrojanHorse
Jan 31, 08, 9:33 am
thought I'd take another chance to see if anyone knows the answer to this question

SuperSnoop
Jan 31, 08, 10:42 am
Looks like they issued the wrong award certificate. I'd call and get it fixed. Unless, of course, if the hotel changed categories between when you booked and now.




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