OK I'm looking for complete list of fare rules for CX ex-UK. I tried all sorts of major online travel agent with not luck. CX's own web only shows extremely simplified version of 'terms' and no longer lists the complete fare rules. Perhaps the travel industry assumes the world is full of ignorant monkeys, but there are some of us that needs to look into things like routing, endorsement, booking class, ... etc, you get my point.
Does anybody have a link to direct me towards a website which may show such info? CX is offering sale ex-LHR until Feb 14, but most are booked in mysterious subclasses like Q, O, and S which I seldom see, and I need to know what's allowed and what's not.
Oh of course, not to mention the absolute incompetent travel agents in Chinatown who seems to lack understanding of fare rules (which they post on their wall in the shops on street)
Singapore_Air
Jan 15, 08, 7:09 am
I can't find Q, O and S anywhere either.
I can help with V, L, M, K, H, B, Y, I, D, C, A, J, F.
LapuLapu
Jan 15, 08, 7:15 am
I know Q is used for awward travel using AMEX certificates. No mileage with that sub-class.
chinatown
Jan 15, 08, 7:52 am
S is for amongst other things, the Getaway specials ex-HKG. No Mileage accrued, non refundable, non upgradeable, Direct routing no stopover.
sxc
Jan 15, 08, 7:54 am
what type of rules are you hoping to see or what will you want to do after your ticket is issued? Q O and S are deeply discounted fare classes and you pretty much won't be able to do anything with the ticket after its issued and you definitely won't be able to endorse it.
fakecd
Jan 15, 08, 9:06 am
What I'm trying to work out is the routing allowed for ex LHR-Japan. I know the ultra cheapo £506(inc tax) which appears to be booked on any of Q, O, (perhaps S) subclasses, get routing of LHR-HKG-NRT but I want to see if fare rules allow extension to OKA (Naha Okinawa, beach resort island in South of Japan) on JAL. Think of this as getting a free extension to MAN on BA after you fly HKG-LHR for same price.
as far as endorsements go, no I'm not trying to endorse. I know it's the super cheapo discounted 'first-to-be-denied board' type of fare, but I want to buy my wife that ticket, whilst I buy myself V-class at £750 for same routing.
Why am I obsessed? well for those who know how expensive domestic Japan routes are, Tokkyo to OKA return on JAL can cost you about £300 per person. So obviously, whether the Q-class fare include a free extension or not makes a big different.
kaka
Jan 15, 08, 9:36 am
What I'm trying to work out is the routing allowed for ex LHR-Japan. I know the ultra cheapo £506(inc tax) which appears to be booked on any of Q, O, (perhaps S) subclasses, get routing of LHR-HKG-NRT but I want to see if fare rules allow extension to OKA (Naha Okinawa, beach resort island in South of Japan) on JAL. Think of this as getting a free extension to MAN on BA after you fly HKG-LHR for same price.
I laughed when i saw this message (for OT reasons) OKA is such a touristic place but it is sooo inconviniently located, flying from HKG is like a 1.5 hr backtrack. (of course, the direct-er option is on a holy CI 737)
vlawkh
Jan 15, 08, 11:56 am
Here you are.
Fare Rules
The following fare conditions apply for your chosen fare. Please read before confirming your purchase.
Note that Fare Rules are in English only.
* Penalties and Surcharges
* Additional Purchase Restrictions
* Stopovers and Transfers
* Eligibility and Flight Restrictions
* Minimum and Maximum Stay
* Blackout and Seasonality
* Day / Time and Sales Restrictions
* Travel Restrictions and Miscellaneous
Penalties
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
PE.PENALTIES
CHANGES
CHANGES NOT PERMITTED.
NOTE -
REFUND FOR CANCELLATION AND NO SHOW:
TICKET ISSUED AND BEFORE DEPARTURE: GBP150 PER
PERSON.
AFTER DEPARTURE: NO REFUND OR NO SHOW
DATE CHANGES: INBOUND ONLY GBP100 MUST BE MADE
AT LEAST 1 DAY PRIOR TO DEPARTURE DATE.
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
PE.PENALTIES
CHANGES
CHANGES NOT PERMITTED.
NOTE -
REFUND FOR CANCELLATION AND NO SHOW:
TICKET ISSUED AND BEFORE DEPARTURE: GBP150 PER
PERSON.
AFTER DEPARTURE: NO REFUND OR NO SHOW
DATE CHANGES: INBOUND ONLY GBP100 MUST BE MADE
AT LEAST 1 DAY PRIOR TO DEPARTURE DATE.
Surcharges
Not Applicable to this Fare
Back to Top
Advance Purchase
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
AP.ADVANCE RES/TKT
RESERVATIONS AND TICKETING MUST BE COMPLETED AT THE SAME
TIME.
ALL SECTORS MUST BE CONFIRMED.
WAITLIST AND STANDBY NOT PERMITTED.
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
AP.ADVANCE RES/TKT
RESERVATIONS AND TICKETING MUST BE COMPLETED AT THE SAME
TIME.
ALL SECTORS MUST BE CONFIRMED.
WAITLIST AND STANDBY NOT PERMITTED.
Ticket Endorsements
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
TE.TKT ENDORSEMENT
THE ORIGINAL TICKET MUST BE ANNOTATED - NON ENDO/RERTE/
REF, VALIDON CX ONLY. - IN THE ENDORSEMENT BOX.
AND
>
THE ORIGINAL TICKET MUST BE ANNOTATED - BY CREDIT CARD
ONLY - IN THE FORM OF PAYMENT BOX.
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
TE.TKT ENDORSEMENT
THE ORIGINAL TICKET MUST BE ANNOTATED - NON ENDO/RERTE/
REF, VALIDON CX ONLY. - IN THE ENDORSEMENT BOX.
AND
>
THE ORIGINAL TICKET MUST BE ANNOTATED - BY CREDIT CARD
ONLY - IN THE FORM OF PAYMENT BOX.
Stopovers
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
SO.STOPOVERS
01 STOPOVER PERMITTED.
>
-1 PERMITTED IN HKG FREE OF CHARGE
AND
01 STOPOVER PERMITTED AT GBP 150.00 PER ADULT AND
DISCOUNTED CHILD/INFANT.
-1 PERMITTED IN HKG AT GBP 150.00 EACH
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
SO.STOPOVERS
01 STOPOVER PERMITTED.
>
-1 PERMITTED IN HKG FREE OF CHARGE
AND
01 STOPOVER PERMITTED AT GBP 150.00 PER ADULT AND
DISCOUNTED CHILD/INFANT.
-1 PERMITTED IN HKG AT GBP 150.00 EACH
Transfers
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
TF.TRANSFERS/RTGS
UNLIMITED FREE TRANSFERS PERMITTED ON THE PRICING UNIT.
-UNLIMITED PERMITTED IN HKG.
FARE BREAK AND EMBEDDED SURFACE SECTORS PERMITTED ON THE
FARE COMPONENT.
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
TF.TRANSFERS/RTGS
UNLIMITED FREE TRANSFERS PERMITTED ON THE PRICING UNIT.
-UNLIMITED PERMITTED IN HKG.
FARE BREAK AND EMBEDDED SURFACE SECTORS PERMITTED ON THE
FARE COMPONENT.
Eligibility
Not Applicable to this Fare
Flight Restrictions
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
FL.FLT APPLICATION
MUST BE ON
ANY CX FLIGHT OPERATED BY CX
ANY CX FLIGHT OPERATED BY KA
ANY KA FLIGHT OPERATED BY KA
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
FL.FLT APPLICATION
MUST BE ON
ANY CX FLIGHT OPERATED BY CX
ANY CX FLIGHT OPERATED BY KA
ANY KA FLIGHT OPERATED BY KA
Minimum
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
MN.MIN STAY
RETURN TRAVEL FROM LAST INTERNATIONAL STOPOVER POINT MUST
COMMENCE NO EARLIER THAN 3 DAYS AFTER DEPARTURE OF FIRST
INTERNATIONAL SECTOR.
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
MN.MIN STAY
RETURN TRAVEL FROM LAST INTERNATIONAL STOPOVER POINT MUST
COMMENCE NO EARLIER THAN 3 DAYS AFTER DEPARTURE OF FIRST
INTERNATIONAL SECTOR.
Maximum
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
MX.MAX STAY
RETURN TRAVEL FROM LAST INTERNATIONAL STOPOVER POINT MUST
COMMENCE NO LATER THAN 2 MONTHS AFTER DEPARTURE OF FIRST
INTERNATIONAL SECTOR.
>
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
MX.MAX STAY
RETURN TRAVEL FROM LAST INTERNATIONAL STOPOVER POINT MUST
COMMENCE NO LATER THAN 2 MONTHS AFTER DEPARTURE OF FIRST
INTERNATIONAL SECTOR.
>
Blackout
Not Applicable to this Fare
Seasonality
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
SE.SEASONS
FOR BASIC SEASON FARES
PERMITTED 11APR08 THROUGH 12JUN08.
THE DATE OF DEPARTURE OF THE ORIGINATING FLIGHT OF
PRICEABLE UNIT WILL DETERMINE THE SEASONALITY FOR THE
ENTIRE JOURNEY.
OR
PERMITTED 01NOV08 THROUGH 04DEC08.
THE DATE OF DEPARTURE OF THE ORIGINATING FLIGHT OF
PRICEABLE UNIT WILL DETERMINE THE SEASONALITY FOR THE
ENTIRE JOURNEY.
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
SE.SEASONS
FOR BASIC SEASON FARES
PERMITTED 11APR08 THROUGH 12JUN08.
THE DATE OF DEPARTURE OF THE ORIGINATING FLIGHT OF
PRICEABLE UNIT WILL DETERMINE THE SEASONALITY FOR THE
ENTIRE JOURNEY.
OR
PERMITTED 01NOV08 THROUGH 04DEC08.
THE DATE OF DEPARTURE OF THE ORIGINATING FLIGHT OF
PRICEABLE UNIT WILL DETERMINE THE SEASONALITY FOR THE
ENTIRE JOURNEY.
Day/Time
Not Applicable to this Fare
Sales Restrictions
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
SR.SALES RESTRICT
RESERVATIONS MUST BE MADE ON/BEFORE 14FEB08 AND TICKETS
ISSUED ON/AFTER 27DEC07 AND ON BEFORE 14FEB08.
TICKETS MAY ONLY BE SOLD IN LON.
*TY*
>
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
SR.SALES RESTRICT
RESERVATIONS MUST BE MADE ON/BEFORE 14FEB08 AND TICKETS
ISSUED ON/AFTER 27DEC07 AND ON BEFORE 14FEB08.
TICKETS MAY ONLY BE SOLD IN LON.
*TY*
>
Travel Restrictions
Not Applicable to this Fare
Miscellaneous
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 1 ADT LONTYO CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
MD.MISCELLANEOUS DATA
NOTE -
FARE IS NOT ELIGIBLE FOR MILEAGE ACCRUAL.
*TY*
>
1 - PSGR P1 ADT RULES DISPLAY
FARE COMPONENT 2 ADT TYOLON CX YF PU 1 S
FCL: YF TRF: 4 RULE: AS05 BK: Q
NET UPDATER: CX 1INBOM200
PTC: ADT-ADULT FTC: XES-SPECIAL EXCURSION
MD.MISCELLANEOUS DATA
NOTE -
FARE IS NOT ELIGIBLE FOR MILEAGE ACCRUAL.
*TY*
>
actually it is accessible thru CX's online booking system.
-DO NOT start book the flight from the promotion page (as u will get those brief fare rules at the end when click the hyperlink), book from the homepage toolbar instead.
-then when u reach the final fare page, u select continue as guest (or type in ur MPC number).
-u will see a yellow box at the bottom ask u to tick, n u will see a hyperlink of "Fare Rules". Click on it and u will see all of these.
hope this helps.
fakecd
Jan 15, 08, 12:40 pm
thanks for all the help. I went the hard way to find out (making dummy bookings) that there are also Q, N, S fares from LHR to NRT.
vlawkh: thanks for this valuable insight. I didn't realize from the main page you could access the full fare rules, not the promotional page. (yes I was aware that in final page you can see 'fare rules' but it always gave me that simple version) Only problem though, you need to keep trying different dates for booking engine to come up with the right booking class (it won't show fare selection) initially.
I guess i will use my 20,000 miles to go HND-OKA then...
Marco Polo
Jan 15, 08, 6:07 pm
this is what you can expect from CX if it all goes wrong:
SCMP letters
We are sorry a misunderstanding about the status of his upgraded ticket led to the complaints aired by Rob Naylor ("Unpleasant flight to UK," January 9).
We informed Mr Naylor beforehand that the original online confirmation of his upgrade had been invalidated because he was not holding an upgradeable ticket.
We acknowledge that Mr Naylor's seat and personal television on the flight were not satisfactory, but confirm our cabin staff did offer him alternative seating, which he declined.
Carolyn Leung, corporate communication manager, public affairs, Cathay Pacific Airways
rtwdone4
Jan 16, 08, 7:06 am
this is what you can expect from CX if it all goes wrong:
SCMP letters
We are sorry a misunderstanding about the status of his upgraded ticket led to the complaints aired by Rob Naylor ("Unpleasant flight to UK," January 9).
We informed Mr Naylor beforehand that the original online confirmation of his upgrade had been invalidated because he was not holding an upgradeable ticket.
We acknowledge that Mr Naylor's seat and personal television on the flight were not satisfactory, but confirm our cabin staff did offer him alternative seating, which he declined.
Carolyn Leung, corporate communication manager, public affairs, Cathay Pacific Airways
Actually what is wrong with that, the pax did not comply with the rules? As for the IFE and seat problem, I mean come on.....
Wasabi Tofu
Jan 16, 08, 7:53 am
Why am I obsessed? well for those who know how expensive domestic Japan routes are, Tokkyo to OKA return on JAL can cost you about £300 per person. So obviously, whether the Q-class fare include a free extension or not makes a big different.
Yes, It's expensive.
Even discount HND-OKA return ticket available from JAL's webpage costs 150 GBP.
Or Oneworld visit japan fare costs 10,000 JPY(45 GBP?) per a sector.
See
http://www.oneworld.com/ow/air-travel-options/single-continent-fares/visit-japan
kaka
Jan 16, 08, 8:50 am
Actually what is wrong with that, the pax did not comply with the rules? As for the IFE and seat problem, I mean come on.....
some pax do have a DYKWIA attitude towards everything. Think he's gweilo so he should get everything.
I guess the new seat was still in Y so he got pissed off.