bmi diamond club - Can't sign up!

Hi,

I've been trying on and off over the past 2/3 weeks to sign up a few family members for a Diamond Club account. Unfortunately I have not been able to get past the main screen. Being located in the U.S., I cannot figure out another way to get these accounts set up (not going to spend a long time on a long-distance call to BMI).

Any suggestions? I know the website is a little finicky, but I was hoping it would be fixed by now. I have to open these accounts and get them status-matched over within about 6 weeks.

Thanks!

I think it gives you an opportunity to use a a US work address. (later in the
application form)

Use a friend's address somewhere else.. and use work address as a primary address for all correspondence.

Unfortunately I do not have a friends address to use in the EU, or elsewhere in the world for that matter. I have tried signing up with "Other" as a country and that does not work either, so I have a feeling that there may be an issue with the website rather than signing up based out of the US, given that it is an option.

Any other suggestions? Thanks.

Check the new website 'bugs' thread to see you're not alone.

Our ecommerce team are currently working through all the issues with the website and until these are fixed I can help with enrollment. If you would like to email diamond.club@flybmi.com with your details I'll join you into diamond club.

Our ecommerce team are currently working through all the issues with the website and until these are fixed I can help with enrollment. If you would like to email diamond.club@flybmi.com with your details I'll join you into diamond club.

Thanks, I emailed you the applicable information.

Hi,

I tried joining and couldn't either. I emailed and PMed diamond club a few days ago, but haven't heard anything yet. How long does it take to get a membership account established? Just curious.

Regards,
Angeleno228

Joanna does things pretty much immediately for us, so if it's not, I have no doubt that means she's on hoilday this week.

She's not a one woman show down there (well, she is to us), but most of the things FT'ers want, she does.

I just got the web site to (finally) work after also trying for several days. Try one more time if you haven't already leveraged Joanna's offer to do it manually.

I now have my membership and it is time for a status match request^^

I think with the website in its current state it is possible to sign up successfully providing you leave your business phone number blank and choose a meal perference.

I tried doing it via the website, but it seems that someone at bmi DC has already created a profile for me, though I have not received a reply or PM back. So I thought I would retrieve my account by using the "Forgot my password" feature, and although it acknowledges my email address and says that my password has been reset and a new one has been sent, I've been unsuccessful receiving it on a couple of attempts since yesterday. I also don't want to create multiple accounts, but wish they would get back to me with the account info! I will try to contact them.

Thanks.