JetBlue TrueBlue - JetBlue to charge for headsets

Ok don't shoot the messanger, we had a hinting that pillows and blankets where going away and coming back in a take home packet, but I never thought we'd charge for headsets, times must be changing.

http://www.jaunted.com/story/2007/8/31/145238/575/travel/JetBlue+To+Charge+For+Headsets

Seems inevitable given the way the industry is going. The freebies could only last so long..

I always bring my iPod earbuds with me, and I never need a blanket or a pillow anyway, so this doesn't affect me necessarily.

As long as JetBlue doesn't start charging for pre-assigned seats and emergency exits, I'm fine with this from a customer standpoint.

Customer Service :td:
Revenue ^

That's simply how I feel about this. It used to be the little things that made jetBlue different. I bring my own headphones as is, but jetBlue is proud to be a NON nickle-and-dime the customers airline. IMO, this a move in the WRONG direction. Dave, if you're reading this...please, don't focus so strongly on the balance sheet for today, but focus on the long term effect for tomorrow.

I just hope there are some serious TrueBlue or jetBlue AmEx changes on the way.

PS - I googled and did not find anything else, so where does Jaunted get this information?

I always bring my iPod earbuds with me, and I never need a blanket or a pillow anyway, so this doesn't affect me necessarily.

As long as JetBlue doesn't start charging for pre-assigned seats and emergency exits, I'm fine with this from a customer standpoint.

me too!

--Russ

From the article:

One of the nice things about flying JetBlue--when you're on the 63% of flights that are on time, that is--is the free headsets. It's like a little housewarming gift before your flight. And the flight attendants are always so happy when they're handing them out: It's so easy to pacify these passengers with headphones!

Well, the fun times are over. With the company still bleeding cash from its new Customer Bill of Rights--and a stock price well below last January's high--something had to give. Starting sometime this fall or winter, those headsets will be at least $2. And don't expect any free pillows, either: a pack with a pillow, blanket and eye mask will be $5.

Sure, we usually have our own headphones and carry a jacket onboard. But don't tell us you've never forgotten your amenities just to have JB save the day. Ah, those were the days.

I just walked off the delta JFK-SEA flight and noticed how they really nickel and dime you on this route. Headsets are 2 bucks. You get the dishnetwork for free ( more than 75% of the channels were not working and all that would show is the dishnetwork infomercial), but then it is 5 bucks for a movie.....5 bucks for games...and 2 bucks for HBO series and comedy specials.....For the 30 bucks a flight they are making, give me a break....How much revenue are these headsets going to actually give B6 a flight??


Enjoy labor day all, I will try and find the sun out here in SEA

I haven't carefully read my company email as I've been off, go back to work monday, but the new sleep kits should be our pretty soon. I believe we are using up the last of the Bliss Shut Eye kits before the new Sleep kits are introduced.

As for the headsets, i'm not positive but I think this means the el' cheapo ones are gone and the only ones that will be available are the "upgraded" that where $2 originally.

I'm just curious home much revenue vs. bad will this move will generate. I rarely need either a headset or a blanket, but it just stinks to me. Why not just raise every ticket price by $2.00? It's far less noticeable and basically accomplishes the same thing.

Although I'm not thrilled about this change (if it is one, I haven't received a work email either) I would like to point out that if it is the current upgradeable headsets we have now ($1 each) I think $2 is nothing to charge when most airlines charge $5 for the same ones we give for free. If you didn't bring your own headsets, the upgradeable ones are well worth the buck (or possible two)..

PS: Sorry for the run on sentence.

Although I'm not thrilled about this change (if it is one, I haven't received a work email either) I would like to point out that if it is the current upgradeable headsets we have now ($1 each) I think $2 is nothing to charge when most airlines charge $5 for the same ones we give for free. If you didn't bring your own headsets, the upgradeable ones are well worth the buck (or possible two)..

PS: Sorry for the run on sentence.

CO dropped all headsets to $1 a couple months back, except for routes where they were competing with B6. I wonder if CO will raise the price to match :D

Customer Service :td:
Revenue ^

That's simply how I feel about this.

Lower environmental impact. ^
Potentially quieter cabin environment ^

I don't honestly think the amount of revenue made here would be significant. More significant would be the lowering of costs to purchase the headsets in the first place. Furthermore, it would seem the quality of the headsets was so bad that most people turned the volume up on so high, it created a lot more noise in the cabin than necessary.

As most customers are getting e-mail reminders of their flight, they might as well get a reminder to bring their headsets or earbuts.

I don't think its a big deal. The TV and radio is still free.

I don't think its a big deal. The TV and radio is still free.

Losing the headsets are not a big deal to me, but losing the sleep kits is a big :td:. This imo looks like they want to shift from trying to offer a premium Y product to catering to budget-conscious travelers, even though the fares haven't reflected that in all instances.

Losing the headsets are not a big deal to me, but losing the sleep kits is a big :td:. This imo looks like they want to shift from trying to offer a premium Y product to catering to budget-conscious travelers, even though the fares haven't reflected that in all instances.

The sleep kits are not going away. We are getting them from a new business partner as our contract with Bliss has expired.

The sleep kits are not going away. We are getting them from a new business partner as our contract with Bliss has expired.

Looks like the free kits are, since the article seemed to indicate that a pillow, blanket, and eye mask will now cost $5. Unless there will be two separate kits?

The sleep kits are not going away. We are getting them from a new business partner as our contract with Bliss has expired.

And JetBlue is going to be charging for them. Are the new ones so much better as to justify the upcharge?

I think that the "going away" comment implied that free sleep kits are going away, which is one step backwards for B6 in their efforts to differentiate themselves from their competitors.

Losing the headsets are not a big deal to me, but losing the sleep kits is a big :td:. This imo looks like they want to shift from trying to offer a premium Y product to catering to budget-conscious travelers, even though the fares haven't reflected that in all instances.

With all due respect, is/was the sleep kit truly that big a deal?

I never viewed the sleep kit as providing a "premium Y product" since the quantity of the Bliss products (lip balm and moisturizer) and the quality of the equipment (sleep mask, ear plugs) were laughable. It was cheaply made, cheaply done, and there really was nothing "premium" about it.

It was the same story with the "hot towels", which, really should have been called "microwaved sanitary wipes". Thats as "premium" as they got. :rolleyes:

If a nicer kit becomes available, and B6 charges for it, so be it. I think sometimes people get so stuck on how many free things they get, they don't objectively think whether or not they are any good. I think the Bliss kits were just that: A great idea, poorly executed, and not good enough to miss. :td:

With that said, I think Bliss is a good brand to collaborate with. Rather than all that packaging and wasted fabric, plastic and foam, I wonder why Bliss and B6 couldn't have just figured out a way to pass out nice size samples of the lip balm and the moisturizer toward the end of the flight, with a discount coupon for people who would like more Bliss. Sometimes I wonder if there are better ways of cost cutting that could be win-win for everyone.

Regarding the Headsets; I understand the Principle of them remaining free and the Nickel & Diming everyone.

However, Im sure the regs must by now have atrash can full at Home, like some do with CO which was also giving them out.

I think what JB should do is assume no one has any and send a coupon for 1 set to everyone with a JB FFB# and anyone who joins. After this 1 free 1 a person will either have to buy JBs or bring their own. That way they can 1 still claim that Headsets are free , not be seen as Nickel & Diming everyone and yet put a hault to giving out a 100th pair to someone who is trying to see how many they can collect. Of cause hopefully those who already have a stash wont use the coupon

Crewmembers received an email communication regarding sleep kits. We will continue giving away the new sleep kits complimentary on our shut eye services. I believe it is now called "Snooze Kit" or something similar.

No big deal here -

I use my iPOD ear buds as well - better sound too!

Just as a reminder, Nothing has been sent out to crewmembers from the company regarding the charging of headsets. I don't know if we have the technology in place to charge for them. I have a sneaking suspicion that it will be implimented when we switch to a cashless cabin. We've tried some handhelds out but no firm decision has been made. Paying for headsets with cash onboard is just asking for too much trouble. I just happen to see this article on Jaunted and posted it on here, nothing from the company about removal of pillows, blankets, or charging for headsets.

Ok don't shoot the messanger, we had a hinting that pillows and blankets where going away and coming back in a take home packet, but I never thought we'd charge for headsets, times must be changing.

http://www.jaunted.com/story/2007/8/31/145238/575/travel/JetBlue+To+Charge+For+Headsets

This is not a credible source. I don't believe that this is going to happen. The headsets cost something like 12 cents each - that's probably less than the Blue Chips. I don't see this happening anytime soon, and I challenge someone to provide a credible source.

Interesting thread (http://www.flyertalk.com/forum/showthread.php?t=731682) about this topic in the CO forum.

Interesting thread (http://http://www.flyertalk.com/forum/showthread.php?t=731682) about this topic in the CO forum.

Link is actually http://www.flyertalk.com/forum/showthread.php?t=731682

Link is actually http://www.flyertalk.com/forum/showthread.php?t=731682

Nice catch...:eek:. Thanks. The link in my post is now fixed.

Well, I'm thinking if I have some kid or grandma onboard, with no cash :(, I'm gonna comp a headset anyway.

How long before the public catches on to that fact. I couldn't stand to have someone not be able to watch our TV's over a buck.

Last week I lent an elderly lady my headset (not ear buds) cause she couldn't hear anything out of the free ones.

It's all about staying one step ahead and so far we're doing pretty well in the ratings.

Thanks and see ya out there:p

Hard to complain when they're offering dc to long beach for a buck 19 and you get a rebate check for $50.

Still, they're better off charging for premium LiveTV content than headphones.

Probably another consideration that B6 took note of was the fact that 2/3 of Americans already have headset sitting around somewhere at home. This is just a way encouraging us PAX to bring our instead of the ones on B6's dime.

Probably another consideration that B6 took note of was the fact that 2/3 of Americans already have headset sitting around somewhere at home. This is just a way encouraging us PAX to bring our instead of the ones on B6's dime.

I understand, but it looks chincy, especially compared to the service-friendly JetBlue of '02 and '03. I've taken the 6am IAD-OAK many times, and seen half-asleep passengers come to life when they picked up their free headsets heading into the jetway. Customer service aspect probably outweighs the dollar you get from charging. This is why I think it's better to charge for premium content or to add new pay channels to LiveTV. Many pax won't notice because it's optional, and those that do probably won't feel like they're going into the nickel-and-dime tug of war that exists on legacies today.

Let pax swipe cards through IFE screens, and keep the Flight Attendants out of the business of swapping change, only creates opps for negative customer experience issues.

I still think B6 has a good product, but the risk of looking like every other airline is growing.

This is not a credible source. I don't believe that this is going to happen. The headsets cost something like 12 cents each - that's probably less than the Blue Chips. I don't see this happening anytime soon, and I challenge someone to provide a credible source.


http://www.rockymountainnews.com/drmn/other_business/article/0,2777,DRMN_23916_5689245,00.html

JetBlue Airways Corp. plans to boost revenue by charging passengers for headsets, blankets and pillows starting in the fourth quarter and will test onboard food sales next year, Chief Executive Officer Dave Barger said.

• Of note: Headsets probably will sell for $2 to $3, and a package of a pillow, blanket and sleep mask may be about $5.

Here is the same article out of Buffalo

http://www.buffalonews.com/businesstoday/businessfinance/story/154220.html

glad to see they're at least looking at the cashless cabin

As far as being "behind", I'd gladly pay an extra 20-30 bucks per flight to land at SFO instead of OAK. VX would then be behind because of their seat pitch in Y.

At least the snacks, 2nd check luggage, "premium" seats, assigned seating, and bottled water are still free on jetBlue. $2 for headsets and $5 for a sleep pack isn't that bad anyways compare to what some airlines want to charge that is normally free to the customers.

Didn't see this expanded article posted anywhere - my apologies if it was previously linked; here's an excerpt:

Barger said he wants to raise revenue by adding options, rather than subtracting from the services the carrier is known for, such as individual television programming and satellite radio at each seat. Carriers including American Airlines and Delta Air Lines Inc. removed pillows from some flights in recent years to save money.

JetBlue is considering offering paid extras such as live sports telecasts, for example, and may introduce advertising on its seatback screens, he said.

``We haven't tapped that at all,'' said Barger, 49, who was promoted May 10 to replace CEO David Neeleman, JetBlue's founder.

Travelers showed ``no behavior change'' when JetBlue raised the fee for changing reservations earlier this year, so the carrier may add charges for buying tickets from agents instead of online, he said. The airline posted combined losses of $21 million in 2005 and 2006.

Remainder at: http://www.bloomberg.com/apps/news?pid=newsarchive&sid=akjJqr5TtBlY

We just recieved the word that we will be switching to a cashless cabin on the 1st of November. So no more digging for $5 to purchase that bloody mary you'd been dying to have :)

We just recieved the word that we will be switching to a cashless cabin on the 1st of November. So no more digging for $5 to purchase that bloody mary you'd been dying to have :)

Any word on how I can pay for my beer onboard as of November? Please say its free :D:D:D

If the food for sale concept is successful, be prepared for JetBlue to eliminate the free snacks/water. Airlines which retained free snacks as an alternative to the food for sale found that the snacks were cutting into their "business," and, obviously, into their profit margin.

It is simply not cost-effective to offer these two programs simultaneously. If you want the free snacks to continue, you should hope that the food for sale concept fails.

I would hate to pay for snacks, that would irk me. The pillows, blanket, and headphones don't matter to me.

I haven't heard any different, but in BOB is introduced next year I don't think the snacks will be part of that program. I can't offically comment but we haven't heard what the changes for next year will be beyond what has been rumored about in the papers. Going to a cashless cabin leads me to believe that more revenue enhancement products will be coming.

Any word on how I can pay for my beer onboard as of November? Please say its free :D:D:D


you'd have to swipe your plastic, I'm sure

and I know people will try to make an argument that not everyone has CC

well, you can't pay cash for the movie, so I think it'll be a similar concept

--Russ

If the food for sale concept is successful, be prepared for JetBlue to eliminate the free snacks/water. Airlines which retained free snacks as an alternative to the food for sale found that the snacks were cutting into their "business," and, obviously, into their profit margin.

It is simply not cost-effective to offer these two programs simultaneously. If you want the free snacks to continue, you should hope that the food for sale concept fails.

I think this is spot on. And I think B6 management hopes that the free snacks will be a thing of the past within a year.

In all honestly, the snacks are so unhealthy, I don't mind if they go away. What I won't do though is buy things onboard that are just as fat-lated and lacking nutritional content. There are plenty of better options in the airport terminal.

Personally, however, I do draw the line at water. Airlines should be required to provide hydration to passengers. This is a health issue to me, even more basic than customer service considerations. The SkyBus model is fine, but the notion that anyone should have to pay for water is a bit much...

you'd have to swipe your plastic, I'm sure

and I know people will try to make an argument that not everyone has CC

well, you can't pay cash for the movie, so I think it'll be a similar concept

--Russ

Russ- you've dashed my hopes of free beer on B6.:(

Even if you don't have a CC (inwhich atleast 90% are purchases), you can still go to your bank and get a debit card with a visa/MC logo. You're hard pressed find someone without either on who is of drinking age. Nevertheless, you're probably are right.

I think this is spot on. And I think B6 management hopes that the free snacks will be a thing of the past within a year.

In all honestly, the snacks are so unhealthy, I don't mind if they go away. What I won't do though is buy things onboard that are just as fat-lated and lacking nutritional content. There are plenty of better options in the airport terminal.

Personally, however, I do draw the line at water. Airlines should be required to provide hydration to passengers. This is a health issue to me, even more basic than customer service considerations. The SkyBus model is fine, but the notion that anyone should have to pay for water is a bit much...

I agree. Water is a basic human need, and now with the TSA regulations on liquids, it makes it much harder for a passenger to ensure that he or she has enough drinkable water for the flight (I do not consider "airplane water" to be drinkable; too many reports over the years to the contrary.) I have noticed that Dasani, which is nothing more than tap water put through a filter, has a "lock" on airport concessions, and you can either buy this, or nothing.

Unfortunately, with regard to the food for sale program, there is obviously a cost associated with providing these items. Other airlines found that providing free snacks "on the side" was definitely cutting into their bottom line on the food for sale service.

If food for sale is a success, I suggest we all start stocking up on our own "free" snacks from home! Jetblue's free snacks will be a thing of the past.

We are entering a new era at Jetblue, folks.

The goal is to save money without damaging the overall JetBlue experience.

The gist of it is-- free headsets will no longer be available at the airport. Upgraded, $1.00 headsets will still be at the gates. Free headsets will still exist, but will be available only on the plane, by request.

I think it's a fantastic idea. maintains the experience by still having the free headsets; you just have to specifically ask for them during flight now.

Apparently, quite a bit of revenue was lost on the complimentary headsets alone just last year.

Revenue was not lost as it wasn't being solicited. Sure, they could have been making money all along selling them, but they chose not to. So saying that revenue was lost is pretty drastic, and in my opinion untrue.

I don't care one way or the other, as I always travel with my Sennheiser PXC-250s, but I can see some passengers being surprised by this. And unless they tell people to ask instead of just pushing the paid ones then they're being pretty misleading about this. Time will tell.

We got the email only a few days ago. We are going into a huge push for BYOH (Bring Your Own Headset). The free headset bin will be removed from airports in the very near future. The $1 upgraded headsets will still be at the airports for purchase. Last year we gave out more headsets than customers carried. Flight attendants will no longer be moving through the cabin with a large bag of headsets and will only have a very very limited stock pile onboard. So if you or somebody you know plans on flying up soon let them know to bring their own headsets or $1 for the upgraded headsets, which are pretty nice. I've always got my Bose for my commutes.

I agree. Water is a basic human need, and now with the TSA regulations on liquids, it makes it much harder for a passenger to ensure that he or she has enough drinkable water for the flight (I do not consider "airplane water" to be drinkable; too many reports over the years to the contrary.) I have noticed that Dasani, which is nothing more than tap water put through a filter, has a "lock" on airport concessions, and you can either buy this, or nothing.

Unfortunately, with regard to the food for sale program, there is obviously a cost associated with providing these items. Other airlines found that providing free snacks "on the side" was definitely cutting into their bottom line on the food for sale service.

If food for sale is a success, I suggest we all start stocking up on our own "free" snacks from home! Jetblue's free snacks will be a thing of the past.

We are entering a new era at Jetblue, folks.

Not saying it won't happen but Nothing has been said or even hinted at about removing the free snacks. There may be a testing of BOB this year, nothing said, but I don't think the free stuff will be going away soon.

I agree. Water is a basic human need, and now with the TSA regulations on liquids, it makes it much harder for a passenger to ensure that he or she has enough drinkable water for the flight (I do not consider "airplane water" to be drinkable; too many reports over the years to the contrary.) I have noticed that Dasani, which is nothing more than tap water put through a filter, has a "lock" on airport concessions, and you can either buy this, or nothing.


AA charges for personal water bottles at some points during the flight. I don't know all the details, but it happens.

The fact that B6 will only have a limited supply of free headphones on board and that the $1 ones will only be available in the airport means that there is a reasonably good chance that passengers will get on a plane and not be able to listen to the IFE. I appreciate the suggestion that we tell all our friends, but I'd suggest that JetBlue actually handle the publicity on this one, since you're the folks taking away the benefit, not me :eek: I hope that announcements are made in the boarding area so people have an option on the $1 headsets before it is too late. Of course, I can also see this becoming an issue for the FAs as passengers realize that the only way to get a free headset is to ask during boarding since there is a limited supply. THat won't slow the boarding process at all :rolleyes: though I suppose it could indirectly drive revenue towards the paid priority boarding that was being discussed in the survey thread, as then the passenger could be sure to get the headset from the FA. That would be great for B6, as they'd get way more than $1 from the passenger.

I've heard gate announcements already starting as well as some onboard announcement from flight attendants.

Just got my TrueBlue statement in email and noticed that this isn't a cost savings issue, it is an environmental one:

Environmentally sound
We throw away about 20 million free headsets each year. Help us reduce this unnecessary waste by bringing your own headset. It'll give you the best entertainment experience onboard and there's a universal jack at every seat. Good for the environment. Good for you. Sounds good to us!


I love when reduced service is packaged as "going green." :eek: :rolleyes:

BTW: the bolding above is theirs, not mine.

Just got my TrueBlue statement in email and noticed that this isn't a cost savings issue, it is an environmental one:


I love when reduced service is packaged as "going green." :eek: :rolleyes:

BTW: the bolding above is theirs, not mine.


I asked once whether or not the headsets were recycled and was told that they cost more to recycle than to make.

Most of us will never be "green" unless it is convenient.

Hopefully, then, it is convenient for passengers to bring their headset when flying on an airline that offers free personal entertainment and the kitchen sink. Waste not, want not.

I asked once whether or not the headsets were recycled and was told that they cost more to recycle than to make.

Most of us will never be "green" unless it is convenient.

Hopefully, then, it is convenient for passengers to bring their headset when flying on an airline that offers free personal entertainment and the kitchen sink. Waste not, want not.

We recycle everything that goes into our trash bags that is recyclable. Our Business Partner Royal Waste Services sorts and recycles everything. A lot of flight attendants are not aware of this so customers may get the wrong idea.

We recycle everything that goes into our trash bags that is recyclable. Our Business Partner Royal Waste Services sorts and recycles everything. A lot of flight attendants are not aware of this so customers may get the wrong idea.

You know, come to think of it...jetBlue inflight crewmembers used to announce "A an environmentally-friendly company, we will recycle all possible items......" during the pre-landing/descent announcement. Wonder why they took that out of the script

We recycle everything that goes into our trash bags that is recyclable. Our Business Partner Royal Waste Services sorts and recycles everything. A lot of flight attendants are not aware of this so customers may get the wrong idea.

Very true, even though everything is tossed into the trash bags and thrown down to the ramp crew, recycling does happen at an off site facility in nearly all Blue cities.

As for availability of the free headsets, they are not being ordered anymore, but there are particular stations that were sent a relatively large number of boxes. These cities will be more generous in giving out headsets until the supply runs out. For an example, a flight JFK-AUS may not offer any free headsets after the February date, but AUS-JFK will probably be giving them out like candy for another month after...

As for availability of the free headsets, they are not being ordered anymore, but there are particular stations that were sent a relatively large number of boxes. These cities will be more generous in giving out headsets until the supply runs out. For an example, a flight JFK-AUS may not offer any free headsets after the February date, but AUS-JFK will probably be giving them out like candy for another month after...

So the freebies are only happening until you run out, not as an ongoing effort? Wow. That isn't really what was being advertised/publicized :td:

It doesn't matter. The freebie headsets totally suck anyway. I took my first ever JetBlue flight on Christmas night. I didn't have any other headset with me, so I grabbed a freebie. Ugh. I think I would have been better off spending a buck or whatever for the better one. Next time I fly with them I'll know to make sure I have a headset with me. No biggie.

Catering will still stock the aircraft with a bag of headsets just in case somebody does forget, we don't want them going with out. However we will have a very very very limited onboard supply and the free headsets will be gone from the airports.

So the freebies are only happening until you run out, not as an ongoing effort? Wow. That isn't really what was being advertised/publicized :td:

The new policy didn't get stated very clearly, especially not in the initial email that was sent internally that suggested that fee headsets will be available forever, just not in the bins. But, yes, headsets will be given out so long as a particular station still has a supply.

This should make explaining to a customer why one city gave them a free headset and another did not especially fun :rolleyes:

Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Bumping this up for a couple reasons...

First, it is funny to see all the posts here where people will be fine as long as JetBlue doesn't charge for exit rows. And now that they are everyone is happy about the EML plans.

The second reason I'm bumping it is that my TrueBlue statement email this afternoon includes a "reminder" that headsets are not going to be available on planes starting June 1. I have no idea if this just means they are telling everyone no more headsets and still offering them on the planes, as was previously discussed, or if this really is different and they won't be there anymore. Either way, they're telling everyone about it again.

S.

[SIZE=1]The second reason I'm bumping it is that my TrueBlue statement email this afternoon includes a "reminder" that headsets are not going to be available on planes starting June 1. I have no idea if this just means they are telling everyone no more headsets and still offering them on the planes, as was previously discussed, or if this really is different and they won't be there anymore. Either way, they're telling everyone about it again.

Effective June 1, JetBlue will no longer provide free headsets at all. Not at the gate, or onboard.

This is fine with me. I always have my IPOD headset with me on the plane and use that. Many people that were using the free headsets didn't realize they could use their own. There is so much waste on planes anyway. This is one less thing to end up in landfill.

Look for a big push on this this time. Word will get out about it through signage, announcements, reminders on reservation confirmations.

I always bring my own, but will the upgraded ones still be available for $1?

I always bring my own, but will the upgraded ones still be available for $1?

Yes.

We will still have the upgraded headsets available at the airport. We will also be carrying a very limited supply onboard the aircraft that customers may purchase.

We will still have the upgraded headsets available at the airport. We will also be carrying a very limited supply onboard the aircraft that customers may purchase.Flying jetBlue for the first time today.

What are upgraded headsets?

They are a lot more comfortable and provide better sound quality. They are just over the ear headphones with a foam cup to help block out some of the noise. Pretty good headsets for $1. Even though the free ones where free, they still were worthless.

They are a lot more comfortable and provide better sound quality. They are just over the ear headphones with a foam cup to help block out some of the noise. Pretty good headsets for $1. Even though the free ones where free, they still were worthless.But I can bring my own right? Sorry for the newbie questions. :)

But I can bring my own right? Sorry for the newbie questions. :)

Absolutely. Standard single pin jack at every seat.

Bring your own as that will give you the best sound quality and experience!