JetBlue TrueBlue - Another E190 goes Mechanical....




View Full Version : Another E190 goes Mechanical....


Playsmart
Aug 27, 07, 8:07 am
The wife and I had to fly to PIT for the day for some family business. We flew the morning flight out of JFK and the last flight of the day back to JFK from PIT. I had actually asked in another thread if someone would be able to get me the plane name as I ws unable to retrieve it when I landed........Well it would turn out that I would get the exact same plane in the evening and this time it would give us more problems than the morning (I recognized my messed up audio unit on my row in the morning).

In the morning, only my Audio portion of N187JB "Dream Come Blue" was messed up. For the return flight, we loaded and pulled back from the gate on time. We taxied to the runway and were next in line, when all you hear for 10 minutes were the engines spooling up and the plane not moving. After a few more minutes of that we were told by the pilot that the parking brake would not release. He explained that he would shut the aircraft down and let the computer do a self diagnostic test. This failed.....technicians from PIT came out to the plane, but after 2 hours of sitting there it was decided that the problem was unable to be fixed.

They brought airstairs to the plane but only 2 buses to make the 3 mile trek back to the terminal. We had to wait for the last bus as only 30 passengers a bus were not going to cut it. Once back in the terminal we were told that the plane from the BOS flight which was supposed to RON was being prepped during the bussing and that we would be taking that flight. I am guessing it was because of hours, but the pilot of the orignal plane were not the pilots of the flight that left and only passengers. One of the pilots who flew the plane actually apologized that he wasn't in uniform but no one realy cared.

We took off at 10:55PM and pulled into JFK about 12:15AM. Just another tale to add to the E190 books.


OhHim
Aug 27, 07, 12:01 pm
We took off at 10:55PM and pulled into JFK about 12:15AM. Just another tale to add to the E190 books.

Offhand, did you pull into gate C58 or C56 (closer to center of terminal) last night? I took the 6:50 PIT-JFK this AM, and our aircraft was on the opposite gate from usual (C58). The airplane seemed to do okay, so I'm not sure if I was on it (after fixing overnight) or were still working on it and using it for the PIT-BOS route.

reidlewis
Aug 27, 07, 2:09 pm
I was on last night's troubled PIT-JFK flight as well! I was actually surprised how quickly the ground crew was able to transfer the baggage considering how far away from the terminal our original a/c was. Any word on what compensation we will be given according to JB's Passenger Bill of Rights? A quick glance at it online suggests $100 voucher since this departure delay was in excess of 3 hours AND we were onboard the a/c during the time of the mechanical failure.


Playsmart
Aug 27, 07, 2:57 pm
Offhand, did you pull into gate C58 or C56 (closer to center of terminal) last night? I took the 6:50 PIT-JFK this AM, and our aircraft was on the opposite gate from usual (C58). The airplane seemed to do okay, so I'm not sure if I was on it (after fixing overnight) or were still working on it and using it for the PIT-BOS route.


When we were bussed back we went up the stairs connected to the jetway from gate C58. We then pushed back on the BOS plane from C56, the original gate we left from. When we left PIT we passed the plane by the runway as we took off.


In regards to the compensation. I recieved an email about my audio problem on the outbound and I got $15 for that. In that same email they mentioned in pasing and I quote
"In addition to this DIRECTV voucher, you have always been given an additional voucher for $50.00
(XXXX) for flight#1058."
I am assuming they meant to write Also instead of always (I X'ed out the voucher number for the site). I was reading the bill of rights as well and was expecting $100 since it was 3 hours due to the mechanical. I will probably call tonight just to see. I am waiting for my wife to check her email and see what they deposited in her account.

I would say for the most part the crew did a good job. I think there was far less luggage under the plane than what most people think. One thing I have seen on the PIT flights is that most passengers take a roll on and stow it above the seats. I could have done without some of the stupidity of the passengers, but hey....you get used to it when you travel.

At least we got home Reid...right.....

JerseyVics
Aug 27, 07, 3:24 pm
I received a $50 voucher in March for my PHX-JFK flight that was delayed 2 hours as we sat in the terminal... but got nothing for waiting over 2 hours in the terminal on BOS-JFK trip...

--Russ

Playsmart
Aug 29, 07, 3:12 pm
I recieved my $50 compensation email today....not too bad. Only half the price of a r/t to PIT.



SEO by vBSEO 3.2.0