sobore
Aug 24, 07, 6:34 am
http://www.thisislondon.co.uk/news/article-23409634-details/BMI%20flies%20up%20to%20ten%20empty%20planes%20in% 20Heathrow%20bag%20chaos/article.do
An airline was forced to fly up to 10 empty planes from Heathrow this summer because of chaos at the airport.
BMI sent the flights empty because the airport could not process passengers and baggage in time. The revelation is the latest blow to the reputation of the airport.
BMI chairman Sir Michael Bishop today spoke of his anger at the state of Heathrow.
He said its owner BAA had to improve its act and said its reputation had been "trashed", adding: "It must be rebuilt from the bottom up."
An airline was forced to fly up to 10 empty planes from Heathrow this summer because of chaos at the airport.
BMI sent the flights empty because the airport could not process passengers and baggage in time. The revelation is the latest blow to the reputation of the airport.
BMI chairman Sir Michael Bishop today spoke of his anger at the state of Heathrow.
He said its owner BAA had to improve its act and said its reputation had been "trashed", adding: "It must be rebuilt from the bottom up."