Singapore Airlines KrisFlyer - Lovely new J product on the 777-300ER, but...

... the seat just isn't that comfortable to sit / recline in.

The bed, while a little awkward initially, made for great sleeping.

The cabin is beautiful, and all the little design touches - the screen size, the location of power outlets, headphone holder, height adjustable table, etc.. are great.

Wish CX had as much design sense. sigh.

My parents complained about the hard uncomfortable seats in both new F and J. To hear them, they will stick to F on the 744 henceforth.

Does anyone else find the J seats almost too wide, and lacking grip so you slide around lot?

Also, I noticed that the leather trim on the armrests and around the consoles are starting to wear already.

I agree!!!! I recently flew F class from SFO to SIN on the 777-300 aircraft and found that the seats were not as comfortable to recline in. First of all it is too wide and I had to prop up some pillows in place of the armrest in order to sit comfortably. Also the seats lack lumbar support. It reclines to a certain point after which you are forced to convert it into a bed which is also a very manual process. I personally prefer the skysuites on the 744 where you control the recline as well as the conversion into a bed with a touch of a button.

I found the new C seats to be very comfortable to sit in and to sleep in. It is the only C seat in the world at this moment that you can sleep in any position you want. The leather is nice to touch and feel as well and the cabin design is great.

I found sleeping in the new C seat a bit awkward because of the box from the seat behind you that limits the space of your head. I prefer NZ's Business Premier.

I have to strongly disagree here, although I know most people will side with the OP, and I have only flown in the bulkhead row, which may be the reason. I find the seat VERY comfortable for lounging. While the seat is wide, there are pillows to put your arms on, and I love the fact that I can put my feet onto the "bench" at the front of the seat (again, I have only been in the bulkhead). I can't say I have noticed the sliding feeling or anything, either.

I agree - I had such high expectations for this new flight as I keep seeing the ads. I found the seat way too uncomfortable to recline, and then when you make the bed - its veryyy stiff - it should come with a duvet. Further, unless you have the bulkhead, you need to sleep at an odd angle (they're almost diagonally positioned, but not as nicely so as Virgin/ANZ). Yet, I felt my head sandwiched in a weird 90 degree corner which wasnt designed well for this 'angled sleeping'.

Having just flown J from SFO-SEL-SIN, I am seriously considering returning via HKG for the 'old seat'; While I hate the slant, at least I slept uninterrupted.

I was in a bulkhead seat and also feel the same way i.e. it is way too wide - find it rather insulting that they think our girth requires this much increase - and somewhat uncomfortable. I already need to fly with extra pillows for good back support & with this new seat , I require even more! Also, it does not help that there is an armrest only on one side!
Then one needs to get up to have the bed made/adjusted , etc.

If the seats are slightly narrower, the aisles will be wider i.e. easier to move about & the cabin will be less claustrophobic .

Have made it a point not to fly this plane long haul & dread the day when there is no choice when all the planes change to these seats. ( 747 any time )
Perhaps, SQ will have some sense & review/redesign these seats so they can really improve on them ..have more passengers test them on flights before installing them.

find it rather insulting that they think our girth requires this much increase

I wonder if SQ had us Americans in mind when they were designing the new J seats......

First sight of the cabin was very impressive. The flat bed and storage area were absolutely great. BUT somehow I didn't feel that comfortable with angle of sleeping, the width in the sitting position and the strange smell during the entire flight (TPE - LAX on 20 July).

Somehow I think there is room for more improvement. Aparting from the flat bed, I would prefer the spacebed on the upper deck of 744.

Yes, you are correct.

I wonder if SQ had us Americans in mind when they were designing the new J seats......

If those on the ' usual ' business class seats find that occupying 2 is still too tight then perhaps these new seats will be more than adequate. Don't see why the rest of the flying community needs to accommodate those ( very few ) who require 3 bus ( or size of 2 /3 seats on F for US carriers ) seats for one passenger.

Wonder how some fit into the other airline seats normally then e.g.European planes.Pity the passengers next to them if the really ' obese ' don't have the courtesy to buy an extra seat for themselves.
BTW, it's not only Americans who are large.:D

It will be wise for SIA to review these seats & also the ones for the 380 considering the amount of complaints - even fr the cabin crew!

I wonder if SQ had us Americans in mind when they were designing the new J seats......
Trust me, the US is a very important market for Singapore Airlines. If you look around, you'll notice that a lot of the things are American-centric. From the URL www.singaporeair.com (Singapore Air is the American way of referring to this airline), to the fact that the Priority magazine is letter-sized (though Singapore adopts the metric system of measurement). How about the fact that SQ1 goes to a flight that departs from San Francisco?

The above may seem like trivial branding issues, but the airline does take its -- or one of its -- most significant revenue contributor into consideration when it makes major decisions.

If those on the ' usual ' business class seats find that occupying 2 is still too tight then perhaps these new seats will be more than adequate. Don't see why the rest of the flying community needs to accommodate those ( very few ) who require 3 bus ( or size of 2 /3 seats on F for US carriers ) seats for one passenger.


I think this has to do with SQ's traditional focus on being THE biggest, THE best, THE youngest, THE widest, etc...... (that Singaporean "kia su":D mentality?) rather than trying to accomodate obese or 'large' passengers...

BTW, had my first experience in these seats last week on SQ28 TPE-LAX - not as bad as I thought it would be (given the comments I read here before the flight). The width of the seat didn't really bother me as I could really use two pillows/cushions (there was one cushion at each seat and the pillow hidden in the back ("the pulldown bed") in the space with the armrest. I do agree with others here that one of the most troubling parts was the head-placement wedgie though.

Overall I liked the spacious feel of the entire seat as well as the pseudo-privacy of your own 'living room'-type area. The sleeping slanted thing did bother me initially but I got used to it...the slanting can be a little bothersome when you're sitting upright and trying to put your feet up but other than that, it was fine).

The larger screen was nice but the resolution didn't seem any better...there were also some bugs with my IFE system as the FAs had to reboot mine 2-3 times...screen always froze when I was trying to program my playlist...

I wonder if SQ had us Americans in mind when they were designing the new J seats......

Wow! You hit the nail on the head! SQ had in mind those overweight Americans to consider when they designed those wide berth seats. Forget the Asians!