Budget Travel - AirAsia

Just read about someone who bought 30 tickets at .99 each. How can that work?

Malaysian Ringgit that is.

Just read about someone who bought 30 tickets at .99 each. How can that work?

Like these tickets I bought -

HIYO - travel itinerary
booking number : X00X00
booking date : Wed 18 Apr 2007
guest name(s) : 1. HIYO 2. MRS HIYO
address : 9999 XXXX Street
San Diego
92XXX OT United States
contact : 1619XXXXXXX (tel) 1619XXXXXX (mobile)
fax : N/A
email : XXXXXX@gmail.com
BKK(TH) - HAN(VM) flight departure arrival
FD3702 Bangkok(TH) Hanoi(VM)
W FARE 1020 XXX 16 XXX 2007 1210 XXX 16 XXX 2007
note All times are local
fare price THB 0.00
taxes THB 2,900.00
GoInsure THB 0.00
total fare THB 2,900.00
total paid THB 2,900.00
balance THB 0.00
payment date Wed 18 Apr 2007
payment type Visa
payment amount THB 2,900.00
W FARE - etc, etc, T&Cs, etc

Just be careful when you book to make sure that you do not get charged for travel insurance if you don't want it.

I had a bad experience booking a ticket on the AirAsia website. During the process of the booking, travel insurance (from AIG) was included with the purchase. Although the website states that the customer can choose not to buy this travel insurance by choosing 'no thanks' in a following page, I was not given any opportunity to indicate that I did not want to purchase the insurance. Only after I had submitted my credit card details did I find out that the cost of the travel insurance had been included in the purchase, and there was no way to cancel it online.

I rang the call centre in Singapore and they said that I should have chosen the 'no thanks' option. I told them that I was not given the choice and asked that they remove the charge for the insurance that they did not want. They refused to do it and referred me to their 'guest support' hotline in Malaysia. There is no 'guest support' hotline in Singapore and they expect me to incur international phone charges to resolve this matter. When I said that this was unreasonable, the call centre in Singapore gave me an email address: guestsupport@airasia.com. I sent an email to the address and got a reply saying that they will not reply to enquiries because of 'overwhelming e-mails', and that I should call their Malaysian guest support hotline!

Yeah, I've booked $0 on Air Asia before as well (BKK-UBP-BKK rt last year). Actual cost was around B800 each way with the taxes & junk fees added in. Still a good deal, but you can see the gameplan shifting to loading up the hidden fees.