MilesBuzz! - Diverted to alternate airport as final destination. Miles for which destination?




KebaNYC
Apr 11, 07, 1:04 pm
If a flight is diverted to an alternate airport as a final destination do you get miles for the original scheduled airport or the new final destination?

The amount is not that significant but I am asking for academic reasons only.

Details:
Original flight: UA ORD-FSD (about 463 miles)

Flight was diverted to DEN (about 888 miles). Had to rebook on a different flight to FSD.

Thanks.

Keba


BOISJC744
Apr 11, 07, 7:48 pm
I suspect that you would be getting miles to the scheduled destination, but I could be wrong. I could see that a CSR at MP could be sympathetic to your plight of being diverted and might compensate you with the longer route.

clacko
Apr 12, 07, 12:33 am
perhaps you should get credit for the orig flight and the 2nd one....


voop
Apr 12, 07, 3:14 am
Can't say what the carrier will do, but in general when being rerouted, I've been credited for the org. segments.....

....with one exception, which was LH -- turning a regular FRA->Tx (can't remember where) flight in Y (C was full when booking) into a milage run. They were looking for volunteers to bump, so I did - and ended up going to Montreal, Boston, SFO and then finall to Tx. Got the habitual voucher of 600 Eur, the repeated "pleasure" of the "services" of the proud men and women serving the TSA, and -- to my surprise -- miles for the segments actually flown rather than those I'd paid for ^

UNITED959
Apr 12, 07, 6:59 am
Were you "diverted" or "rebooked via DEN?"

ORD-FSD vs ORD-DEN seems to be a huge "diversion."

What did your boarding passes say? If they had your MP number on them, chances are it will credit the route you flew.

KebaNYC
Apr 12, 07, 1:41 pm
Were you "diverted" or "rebooked via DEN?"

ORD-FSD vs ORD-DEN seems to be a huge "diversion."

What did your boarding passes say? If they had your MP number on them, chances are it will credit the route you flew.


The original flight ORD-FSD was diverted to DEN

At DEN i took another flight DEN-FSD which was a regular scheduled / different flight number.

As I mentioned above, this is more of an academic exercise because it is only a few hundred miles and I rarely fly UA.

I would expect that the miles for the ORD-FSD & DEN-FSD flights would be posted but I never had that situation occur so I was curious.

Thanks!

Keba

Efrem
Apr 12, 07, 2:46 pm
...I would expect that the miles for the ORD-FSD & DEN-FSD flights would be posted but I never had that situation occur so I was curious...That would have been my guess, but it may also depend on the fare class you were booked into DEN-FSD. Please post what eventually happens. Since this thread has 150+ views so far, I suspect a lot of FTers are curious too!

oiuyt
Apr 12, 07, 3:35 pm
My personal experience, flying UA metal, but using a Dividend Miles FF#:

Had a series of flights, the first segment of which was PHL-ORD (final destination DEN).

Flight got aborted to ABE due to mechanical issues (apparently sucking a Hefty garbage bag into an engine while taxiing/on take-off isn't the best thing to do). Special flight the next day ABE-ORD, rebooked for the rest of the itinerary.

DM FF# on all boarding passes. Neither the PHL-ORD nor ABE-ORD were posted (nor, for that matter, PHL-ABE). Currently trying to get resolution through Customer Service (multiple exchanges of email, snailmail, and phone calls without success so far). All of the rest of the segments on the trip posted as normal.

Any suggestions from those more experienced on how to fix the problem?

-B

StSebastian
Apr 18, 07, 3:49 pm
Under normal operations, you'd get credit for the scheduled routing, even if you are rebooked to an alternate carrier (upon which you might be able to also get credit from them). For a diversion, I'd expect that would technically be considered as a "direct" flight (same flight number, making a stop in the middle) which would generally fall under the non-stop origin-destination mileage amount such as this from AA:
AAdvantage flight mileage credit is determined on the basis of nonstop distances between the airports where your flight originates and terminates. On connecting flights, you'll receive mileage credit for each segment of your trip; on single-plane flights, you'll receive the nonstop origin-destination mileage, except on TAM*.
I would expect the non-stop mileage between the origin and destination for diverted flights. If you're looking for additional mileage, I'd pursue that through a customer service complaint about the diversion delay time or other service issues rather than trying to push for different segment mileage/count.

puppysara
Apr 18, 07, 10:25 pm
I was delayed on a MR and would have missed my connection at DFW. Called the PLT line and when I said I was on a MR, they moved me from BDL to BOS so I'd make the DFW return connecton. Got BOS miles.

rfrost
Apr 19, 07, 8:28 am
Years ago, my DL flight from Paris was diverted from JFK to ATL. IIRC, although I got the miles for the flight I finally got to take (some 3 days later) from ATL to NYC, I never got the extra miles for the distance to ATL, only the originally scheduled miles to JFK, notwithstanding the several letters I wrote. OTOH, I recall that passengers on a TWA plane hijacked along the way got FF miles for all their extra travel--some consolation, huh?

Marathon Man
Apr 19, 07, 1:57 pm
similar to being put on an entirely different carrier (sometimes not even the same partnership) I always write in claiming to get the miles from my originally planned trip, citing reasons why it's someone else's fault it got diverted, not my own.

(And, btw, if you are swift, savvy and a bit evil like me, you also go for the try of getting miles on the second carrier too and I find that the two airlines shall never speak together! hehehe) In this case, if it's more, go for the MORE. If it's less, ask to get the originally intended miles. I have always gotten them.

Gnopps
Apr 22, 07, 4:36 pm
My flight with Czech airlines PRG-KRK was cancelled due to fog last winter, instead I was rerouted to PRG-WAW. The miles earned were the same but PRG-KRK had a promotion bonus which I never received. I wrote three emails to them and they kept on saying I had already gotten the bonus (they must ment the nonus I got for KRK-PRG on the return...). Still annoys me a bit.



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