Air New Zealand Air Points - DBC within and from NZ ?

From previous postings I gather there's no proper DBC policy to compensate passengers who get 'bumped' from NZ domestic flights.

But I wonder what the situation is for international flights ?

I know that if ANZ has to bump a passenger from an overbooked flight departing from an airport in the US or EU it would have to pay DBC in line with local rules. The authorities in the US and EU are strict on this matter.

But would an international airline, like ANZ, have to pay DBC to a passenger it has to bump on an international flight departing a New Zealand airport and bound, say, to Hong Kong or London ?

(I know that EU carriers must pay DBC for flights destined for the EU but, of course, no EU carriers serve NZ).

It is rare but from time to time NZ have been overbooked they have asked for volunteers to catch a later flight. Usually some amount of money (NZD$400) and accomodation and maybe /C/ on the next flight. Depends on the situation and the out-station.

Whenever I have seen it offered it has been rare (NZ do not overbook like say UA might), and they usually have no problem finding people.

Mark

It is rare but from time to time NZ have been overbooked they have asked for volunteers to catch a later flight. Usually some amount of money (NZD$400) and accomodation and maybe /C/ on the next flight. Depends on the situation and the out-station.

Whenever I have seen it offered it has been rare (NZ do not overbook like say UA might), and they usually have no problem finding people.

Mark

Many thanks for the reply, Mark.

I guess you're referring to international flights ... ?

Where there are no rules, it is up to the passenger what they agree with NZ.

We're flying SYD-AKL in C on December 23 on the NZ104 flight. It's already showing C0 Y0 on various availability tools and does not appear on either ITA or ANZ's website as having tickets for sale.

Given what I read in this thread, I'm assuming that ANZ does not oversell C (or Y) on a regular basis. But in the off-chance that this happens, what determines who stays and who goes? I'd be happy to defer if there is decent compensation involved, but probably not otherwise.

Comments?

Unlikely to be decent compensation IMO. In the event they need to bump there are plenty of other flights trans-tasman, both on NZ and on other airlines (and yes NZ, QF & EK do take pax bumped off each other).

Interestingly, 'decent compensation' for us could involve a simple re-route directly to CHC given that we have nested one-ways on QF for AKL-CHC. (Decided to spend all our time on the south island!) Of course, from the experiences others have had with the UA CNZ fare concerning voluntary or involuntary changes, I'd actually be afraid to accept a re-route for fear it might cause UA to invalidate the itin. This is really one of those situations where it would seem mutually beneficial for ANZ to send us straight to CHC so that a.) they can sell more C seats, and b.) we can cut off a leg of our journey. But somehow I'm guessing the UA goons would never see it that way.... :D

Unlikely to be decent compensation IMO.

From previous postings I gather there's no proper DBC policy to compensate passengers who get 'bumped' from NZ domestic flights. There supposedly is a DBC policy. Just what it is and whether it's "proper" remains to be seen:

Air New Zealand Conditions of Carriage

9.3 If we are unable to provide previously confirmed space, we shall provide compensation pursuant to our denied boarding compensation policy. (Further information is available from us on request).

Interestingly, 'decent compensation' for us could involve a simple re-route directly to CHC given that we have nested one-ways on QF for AKL-CHC. I'd actually be afraid to accept a re-route for fear it might cause UA to invalidate the itin.

I've been offered re-route and couple of hundred (Australian) dollars a couple of times at Sydney for SYD-AKL. The usual drill has been to go via WLG or CHC to Auckland, or to stay overnight in Sydney at a hotel provided by the airline. Most often on the evening flights, but once on the mid-afternoon flight. Of course, I'm usually on NZ-issued tickets so its not a big deal with UA shenanigans.