What a JOKE! These guys just completely screw there customers so bad they need to issue vaseline. I simply cannot believe the public trusts these jokers with a dime of there money. How can you possibly cancel flights 48 hours away?
somedude24
Mar 16, 07, 8:38 am
What a JOKE! These guys just completely screw there customers so bad they need to issue vaseline. I simply cannot believe the public trusts these jokers with a dime of there money. How can you possibly cancel flights 48 hours away?
Check out the flight status for any major airline with a sizable NYC presence for today and even tomorrow morning. Cancellations galore.
Case in point: I'm flying United tomorrow afternoon LGA-DEN. They've already canceled all 4 LGA-DEN morning flights for TOMORROW (Sat Mar 17). Am I freaking out and making juvenile sex jokes about United? No. The weather sucks, deal with it.
Rocket-Man
Mar 16, 07, 9:05 am
Note your own keyword TOMMORROW, not 2 DAYS away. Also did UAL cancel nearly 50% of the flights like Jetblue, NO.
dietcoke
Mar 16, 07, 10:24 am
Note your own keyword TOMMORROW, not 2 DAYS away. Also did UAL cancel nearly 50% of the flights like Jetblue, NO.
So Rocket-man I your infinite wisedom please tell us what you would do to circumnavigate the Wx. Let me simplify the issue for you. If the Metar or TAF has a "Z" in it the chances are really good that you won't fly.
Certainly helps me understand why B6 is just as goofed-up now as it was a month ago. LOL.
dietcoke
Mar 16, 07, 11:52 am
[QUOTE=smmrfld;7414737]Certainly helps me understand why B6 is just as goofed-up now as it was a month ago. LOL.[/QU
I posted the wx to highlight the point that the vast majority of contributors to these forums have absolutely no idea how to read a metar or TAF. Indeed most have no idea what these are. Smmrfld, based on the current weather and forecasts that I am reading, I'll gladly stay at home and watch this unfold. If you want give me a call and I'll give you the keys to the Airbus, you sure come across as a confident astronaut.
Analise
Mar 16, 07, 11:57 am
What a JOKE! These guys just completely screw there customers so bad they need to issue vaseline. I simply cannot believe the public trusts these jokers with a dime of there money. How can you possibly cancel flights 48 hours away?What about those who are on "delayed" flights who want to find out what is happening? You call these idiots and you get some wench's voice who tells you that if you want to track the flight, go online otherwise, Jetblue will hang up on you now. :td: Online doesn't work. :td: :td:
nickio
Mar 16, 07, 12:08 pm
Note your own keyword TOMMORROW, not 2 DAYS away. Also did UAL cancel nearly 50% of the flights like Jetblue, NO.
First of all, many of B6's cancellations have to do with plane-placement strategy. Specific example: B6 flies to JFK-MSY 2x (r/t) daily and uses the same plane. This is generally a full load -- I'd say 90%+. Since they couldn't get the 7am flight out, they naturally had to cxl the return MSY-JFK because the plane woudln't be there... This happens on a lot of routes w/ B6, and if you ask me, they're doing the right thing given the circumstances of their planes. If they flew down to MSY this morning and then couldn't get back to JFK (let's say, hypothetically, that JFK closed to incoming traffic), they'd have a stranded plane at MSY as well as stranded crew! Two very valuable assets would be rendered useless down there, while they would be put to better use by just staying at JFK to help in the recovery after the weather passes...
Second, I don't think B6 cxled 50% of its operation -- it was something like 220 flights I think, and B6 definitely operates more then 500 flights daily. If you were referring to 50% of its ops at JFK, I still think that number is an overestimate. If not, consider this: UAL serves 25x the domestic destinations of B6, so they clearly have a different plane-placement strategy. They can afford to fly routes to ORD, DEN and SFO even if there's a good chance of restrictive weather on the return flights because they have MASSIVE ops at all three airports and have enough planes around the country and in the NE Corridor to recover their ops in this area after the weather passes without having to fly transcon to have enough equipment here to accomodate the pax.
I think you're going a little overboard with a comparison of UAL to B6... I'm pretty sure if you check the history, you could find some pretty deplorable delays out of ORD (due not only to Chicago winters, but due to the business of the airport!) and SFO (most severe delays of any US airport).
CALflyboi
Mar 16, 07, 12:45 pm
It's damned if you do, damned it you don't!! I just saw some ... on the news complaining the B6 cancelled his flight for today, blah, blah, blah. If they had loaded everyone up to wait it out, he'd be b*tching about that, and what he expects for compensation. What is it with the sense of entitlement to a perfect world when you purchase an airline ticket?
craz
Mar 16, 07, 1:03 pm
UA isnt NY based as B6 or AA or CO are, so they arent really Flight heavy as the others or DL is. DL and US Cancelled ALL their Shuttles to/from DCA & BOS, to give you an idea that its not just B6.
Analise
Mar 16, 07, 1:25 pm
What is it with the sense of entitlement to a perfect world when you purchase an airline ticket?When an airline does its best to anger its passengers by maintaining a weak website and purposely having its 800# hang up on you, you wonder about the people who give them business? Where is the logic? It's the clients which keep a company alive. Is this news to you? Snow storms happen in the winter. This winter has been very calm; this is our first real storm and I wonder if we'll even manage to accumulate as little as a foot of snow? But Jetblue still can't figure out customer service? Clue #1, don't tell your customers to look on a website which doesn't work and then purposely hang up on them. :td:
rufflesinc
Mar 16, 07, 1:28 pm
What is it with the sense of entitlement to a perfect world when you purchase an airline ticket?i dont know about you but when i pay money for a product, i expect it to be delivered as promised.
cheers.
jetBlueNYFL
Mar 16, 07, 1:39 pm
i dont know about you but when i pay money for a product, i expect it to be delivered as promised.
cheers.
I believe you are promised to be delivered alive. The FAA does not allow airlines to deliver their customers in unsafe conditions...and with good reasoning.
dietcoke
Mar 16, 07, 1:49 pm
What a JOKE! These guys just completely screw there customers so bad they need to issue vaseline. I simply cannot believe the public trusts these jokers with a dime of there money. How can you possibly cancel flights 48 hours away?
Hey Rocket-man
Check it out, an Execjet G200 just run off the runway at HPN. Not really a good day to fly in the northest. So, why don't you sit back, relax, keep coloring and leave the aviation decisions to the professionals.
Analise
Mar 16, 07, 2:37 pm
I believe you are promised to be delivered alive. The FAA does not allow airlines to deliver their customers in unsafe conditions...and with good reasoning.What does the FAA have to do with Jetblue hanging up on customers right after they refer their customers to use a website they know isn't functional when there is high demand?
jetBlueNYFL
Mar 16, 07, 2:49 pm
What does the FAA have to do with Jetblue hanging up on customers right after they refer their customers to use a website they know isn't functional when there is high demand?
I was not talking about the phone systems at jetBlue. I was simply responding to another poster's view of being delivered as promised. Airlines cannot and will not fly in bad weather.
And on another related note...I just dialed 1-800-221-1212 (Delta) and got "All circuits are busy". JetBlue is not the only airline that can't handle the extremely, unusually high call volume during IROPS. I didn't bother calling any others - but I bet it is similar situations at AA and CO.
aviators99
Mar 16, 07, 3:01 pm
[QUOTE=smmrfld;7414737]Certainly helps me understand why B6 is just as goofed-up now as it was a month ago. LOL.[/QU
I posted the wx to highlight the point that the vast majority of contributors to these forums have absolutely no idea how to read a metar or TAF. Indeed most have no idea what these are. Smmrfld, based on the current weather and forecasts that I am reading, I'll gladly stay at home and watch this unfold. If you want give me a call and I'll give you the keys to the Airbus, you sure come across as a confident astronaut.
Um....Pilot chiming in here. I can read METARs and TAFs just fine. I still don't know what you're talking about. There are 'Z's in every single TAF I've ever seen.
LarryJ
Mar 16, 07, 3:14 pm
There are 'Z's in every single TAF I've ever seen.
I think he means in the precipitation/obscuration descriptor, not the time. :)
sbm12
Mar 16, 07, 3:35 pm
but I bet it is similar situations at AA and CO.
CO is pretty overwhelmed on the phones, even on their elite lines. That being said, their web site is functional for flight status information.
Rocket-Man
Mar 16, 07, 3:43 pm
Professional , by that you do not mean Jetblue management correct??
You give them your money, I'm certianly not and I think I'm in the majority at this point
You work for these jokers or something??
Hey Rocket-man
Check it out, an Execjet G200 just run off the runway at HPN. Not really a good day to fly in the northest. So, why don't you sit back, relax, keep coloring and leave the aviation decisions to the professionals.
daveland
Mar 16, 07, 3:48 pm
Everyone's phones just suck today. I just got hung up at CO after trying a few dozen times. I could not reach US earlier without trying dozens of times, and Delta was the same.
Also - all their sites are acting poorly in some way or another. CO was showing a 4:25 EWR-TPA flight for sale right up until departure despite being cancelled hours earlier. US was showing an LGA-TPA routing for several hours after it was cancelled. etc. etc.
aviators99
Mar 16, 07, 4:04 pm
I think he means in the precipitation/obscuration descriptor, not the time. :)
But if he's describing it to people who don't know what that means, it is a bit ambiguous.
magiciansampras
Mar 16, 07, 4:06 pm
What's worse, having your flight canceled or being diverted to Bangor, ME on your way to BOS? 422 (PBI-BOS) is going to Bangor at the moment I believe.
smmrfld
Mar 16, 07, 4:07 pm
[QUOTE=smmrfld;7414737]Certainly helps me understand why B6 is just as goofed-up now as it was a month ago. LOL.[/QU
I posted the wx to highlight the point that the vast majority of contributors to these forums have absolutely no idea how to read a metar or TAF. Indeed most have no idea what these are. Smmrfld, based on the current weather and forecasts that I am reading, I'll gladly stay at home and watch this unfold. If you want give me a call and I'll give you the keys to the Airbus, you sure come across as a confident astronaut.
Whether you represent the airline in an official capacity or not on this forum, your arrogance speaks volumes about the attitude of at least one B6 employee. If your goal is to drive even more pax away, I guess you're on the right track. Weird, to say the least.
smmrfld
Mar 16, 07, 4:11 pm
Hey Rocket-man
So, why don't you sit back, relax, keep coloring and leave the aviation decisions to the professionals.
Um, I think that's what many of us did a month ago and look what happened. Or perhaps you're referring to professionals at other airlines?
YOWkid
Mar 16, 07, 4:11 pm
i dont know about you but when i pay money for a product, i expect it to be delivered as promised.
cheers.
Some people are just so full of themselves.
In that case, why don't you go get your pilot's license, buy a plane, and fly yourself? Then you don't endanger anyone but yourself.
...and end up on the front page of the newspaper when your plane hits the ground with you in it.
LarryJ
Mar 16, 07, 4:31 pm
But if he's describing it to people who don't know what that means, it is a bit ambiguous.
It was a bit ambiguous but I knew what he meant.
dietcoke
Mar 16, 07, 4:48 pm
......
smmrfld
Mar 16, 07, 6:30 pm
[QUOTE=aviators99;7416282]
By the way, I'm not a spokesperson for B6, I'm just a safety minded switchmonkey with a low tolerance for idiots.
Do you work for B6?
sulsk
Mar 17, 07, 1:12 am
[QUOTE=dietcoke;7417067]
Do you work for B6?
dietcoke has said in previous posts that he's a B6 pilot
LarryJ
Mar 17, 07, 3:39 am
with a low tolerance for idiots.
And you still come to flyertalk? :)
dietcoke
Mar 17, 07, 8:59 am
......
rufflesinc
Mar 17, 07, 3:55 pm
Some people are just so full of themselves.like yourself? :rolleyes: :td: :td: really immature of a person to say that.
In that case, why don't you go get your pilot's license, buy a plane, and fly yourself? Then you don't endanger anyone but yourself.why dont we all grow all our crops to avoid e coli outbreaks? :rolleyes:
...and end up on the front page of the newspaper when your plane hits the ground with you in it.jetblue didnt just cancel flights because the weather was bad, they canceled flights because they expected the weather to be bad and to reposition the aircraft. NOT the same as flying in bad weather.
Bam Bam
Mar 17, 07, 6:28 pm
Professional , by that you do not mean Jetblue management correct??
You give them your money, I'm certianly not and I think I'm in the majority at this point
You work for these jokers or something??
Yes, "dietcoke" claims to be a B6 pilot.
Bam Bam
Mar 17, 07, 6:35 pm
[QUOTE=dietcoke;7415002]
Whether you represent the airline in an official capacity or not on this forum, your arrogance speaks volumes about the attitude of at least one B6 employee. If your goal is to drive even more pax away, I guess you're on the right track. Weird, to say the least.
His comments to me in another thread certainly represent his arrogance, and, quite frankly, I know several airline pilots, and they are all rational, thinking adults, not prone to the anger and vituperation he has so readily expressed in so many threads.
While he claims to not represent his airline in an official capacity, he has represented HIMSELF to be a B6 pilot, and, in so doing, whatever he says DOES represent the airline. He told me that I was not welcome again as a B6 passenger. I am glad to know that he can make that decision on behalf of B6, especially since, despite my negative experiences with the company, and my negative perception of their operation, I am a customer who always complies with crew member instructions, and is always mindful of all regulations. I never complain to the front-line personnel about things they cannot correct, and over which they have no control.
Is he really a B6 pilot? I have no idea. It seems to me that B6 management would take a really dim view of their employees posting rude responses to complainants, unofficially "banning" them from B6, or, at the very least, "inviting" them to never spend their money on B6 again.
dietcoke
Mar 17, 07, 8:25 pm
Okay Bam Bam
The last several days have been very trying and having taken a time out to gather my thoughts and check my emotions I am personally now in a more happy place. I would like to take this opportunity and apologize to anyone who may have been offended by my postings but in particular Smmrfld and Rocket-man who bore the brunt of my frustrations. Additionally, I would like to apologize to you also Bam Bam. It is very difficult to watch people bash the company you love especially during these trying times. It is definitely not my place to tell people to stay away from my airline because I disagree with their views and opinions. Bam Bam, I was completely wrong and out of line. I am very thankful for free speech and freedom of choice. With my apologizes expressed, I promise to restrain myself and keep my future inputs both professional and cordial.
dietcoke
Mar 17, 07, 8:26 pm
.....sorry double posting.
smmrfld
Mar 18, 07, 3:01 am
Okay Bam Bam
The last several days have been very trying and having taken a time out to gather my thoughts and check my emotions I am personally now in a more happy place. I would like to take this opportunity and apologize to anyone who may have been offended by my postings but in particular Smmrfld and Rocket-man who bore the brunt of my frustrations. Additionally, I would like to apologize to you also Bam Bam. It is very difficult to watch people bash the company you love especially during these trying times. It is definitely not my place to tell people to stay away from my airline because I disagree with their views and opinions. Bam Bam, I was completely wrong and out of line. I am very thankful for free speech and freedom of choice. With my apologizes expressed, I promise to restrain myself and keep my future inputs both professional and cordial.
I appreciate your candor, dietcoke, and wish both you and B6 much better months ahead.