j3823x
Mar 12, 07, 5:33 pm
JetBlue Cites Overwhelmed IT Systems in Meltdown
JetBlue Airways Corp. last week acknowledged that faulty IT processes contributed to its decision to cancel more than 1,000 flights in the days following an ice storm earlier this month.
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=284017&intsrc=news_ts_head
Also mentioned (bolding and italics added to highlight)...
"Brinker said that JetBlue is also updating its IT systems to allow for improved communication with customers. For example, the company is working to push out automated flight alerts to customers via e-mail and mobile devices."
JetBlue Airways Corp. last week acknowledged that faulty IT processes contributed to its decision to cancel more than 1,000 flights in the days following an ice storm earlier this month.
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=284017&intsrc=news_ts_head
Also mentioned (bolding and italics added to highlight)...
"Brinker said that JetBlue is also updating its IT systems to allow for improved communication with customers. For example, the company is working to push out automated flight alerts to customers via e-mail and mobile devices."