Tenerife
Mar 1, 07, 4:40 pm
I reserved through Europcar, using the M & M Gold + Business Pkg. card access, for a 3 day reservation this month in Miami. When I booked online in December, I got an end price of $80 (March 8 - 11) and the instruction to pick up the car at the Dollar Counter at MIA. Today I just received a confirmation from Europcar saying the price is $140 and to pick up the car at National.
I called the German Europcar telephone number listed on the new confirmation and argued with them for quite a while. The answer was that the new supplier (presumably National?) will not honor the original price -- and they were certainly willing to cancel the reservation. I said absolutely not! (I also have a second reservation - also with the M&M card - at Avis which will cost about $110). Any suggestions as to whether I stand a chance of getting Dollar to honor the first reservation? Naturally I have a printout of the booking at $80.
I called the German Europcar telephone number listed on the new confirmation and argued with them for quite a while. The answer was that the new supplier (presumably National?) will not honor the original price -- and they were certainly willing to cancel the reservation. I said absolutely not! (I also have a second reservation - also with the M&M card - at Avis which will cost about $110). Any suggestions as to whether I stand a chance of getting Dollar to honor the first reservation? Naturally I have a printout of the booking at $80.