InterContinental Hotels: Priority Club & Inter-Continental Ambassador - Best flexible rate




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josmon10
Feb 12, 07, 7:44 am
For the first time, I've booked my next stays using the best flexible rate. I understand that I must allow PC to charge my card a few hours/days before check-in in order to confirm my stay. Can I do it online or do I have to call PC? And what's more important: if I do it on the phone, will I lose the 1000 points for online booking?

Thanks.


DoubleJ
Feb 12, 07, 8:18 am
Can I do it online or do I have to call PC?
Sorry, josmon10, I'm not clear on what you are asking. Do what? Once you've booked your stay under a best flexible rate, you don't have to do anything (unless you wish to cancel). Or do you mean you did not provide a credit card number when you made your booking?

josmon10
Feb 12, 07, 9:43 am
After reading your post, I read the terms and conditions of one of my bookings, and yes, you are right. I guess I was confused because, prior to these, I made another booking on the phone (which I later cancelled) and the person from the call center told me to call them up again a few days before my stay in order to find out whether there were any offers.


Shareholder
May 14, 07, 1:27 pm
I am finding that some Best Felxible Rates in Germany actually require a non-refundable deppsit. So how can these be considered "flexible"? This is also the case at these same properties if I book using my default Corporate rate. What's going on?

More Champagne Sir?
May 14, 07, 5:35 pm
I am finding that some Best Felxible Rates in Germany actually require a non-refundable deppsit. So how can these be considered "flexible"? This is also the case at these same properties if I book using my default Corporate rate. What's going on?

Which hotels? They haven't done that to me at the IC Frankfurt, and I'm on a fully flexible corporate rate.

Camino1
May 14, 07, 6:06 pm
I have never been charged before checkout for a Best Flexible Rate, and have been able to cancel online as late as the day of.

Shareholder
May 15, 07, 2:14 pm
Which hotels? They haven't done that to me at the IC Frankfurt, and I'm on a fully flexible corporate rate.

Found this with a couple of Berlin properties during late May. Finally booked this rate (71Euros) for the HI Garden Court K'damm for a night...then heading over to the HIX near Potzdamer Platz for the 2 for 1 deal (49.95Euros a night).

pranu
May 15, 07, 2:54 pm
I have had a HI in IND charge me a deposit on a flexible rate. But then they have also prompty refunded it within a couple of days of my cancelling the reservation.

Guess it varies by hotel management.

Savage25
May 15, 07, 3:33 pm
I am finding that some Best Felxible Rates in Germany actually require a non-refundable deppsit. So how can these be considered "flexible"? This is also the case at these same properties if I book using my default Corporate rate. What's going on?

Which hotels? They haven't done that to me at the IC Frankfurt, and I'm on a fully flexible corporate rate.

I have noticed that the IC Frankfurt has some random dates where the cancellation policy for the Best Flexible rate and my flexible corporate rate is a week before arrival, instead of day of arrival. If you book within that 1-week window, it shows as a non-refundable deposit required. I don't know how those dates are determined, but I'm guessing its dates of high occupancy. The last time I stayed at the IC Frankfurt on one of those rates, it was chock-a-block with some soccer teams.

pranu
May 16, 07, 9:50 am
I have noticed that the IC Frankfurt has some random dates where the cancellation policy for the Best Flexible rate and my flexible corporate rate is a week before arrival, instead of day of arrival. If you book within that 1-week window, it shows as a non-refundable deposit required. I don't know how those dates are determined, but I'm guessing its dates of high occupancy. The last time I stayed at the IC Frankfurt on one of those rates, it was chock-a-block with some soccer teams.

It might be so - incidentally the HI in IND does that to me every year - when I book for the US Grand Prix.

So perhaps you are correct in assuming that special events cause the change in policy in a Best Flexible Rate. It still is flexible from my experience with the only difference being the deposit.



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