Frontier Airlines EarlyReturns - Good experience on Frontier

Flew Frontier for the first time last weekend and the airline turned a possibly bad experience into a good one.

Flying SEA-DEN-MCI , the flight out of SEA was delayed about 30 minutes because the plane hit a bird on the way in -- at least that's what we were told. In Denver I missed my connection barely, but Frontier was very helpful.

They gave me a $100 voucher for a future flight, a $7 food voucher and got me on the next flight, which left less than two hours later.

That seemed awfully nice, considering the reason for delay was out of their hands.

^ ^ Nice to hear!

I've not had any significant bad experiences on F9 in years -- and while not a true road warrior, I've tended to fly them wherever I can. I lost my Ascent re-qual for this year while flying a lot between PDX and LA -- just didn't make sense to fly through DEN.

Waaah.

The last issue I can remember was when a CSR on the phone told me I could standby a day early for no charge although I was Ascent, not Summit. I had to smile a bunch both to actually get on the flight (and not pay the fee) - and probably wouldn't have if I hadn't already checked out of the hotel, returned the car etc.

Go Frontier!

RFTraveler :) ^ :) ^