Hilton HHonors - Credit for Package deals ??




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nollag
Jan 16, 07, 12:11 pm
I stayed at the Hilton Antwerp recently, booking it through a package operator and paying the extra for the Hilton

Great hotel, btw !

However, I didn't get any credit for the stay on my HH account, and queried it using the on-line form. Here is the e-mail back:

"Hi nollag

We received a request for a missing stay on 30-DEC-2006 - 01-JAN-2007 @ The Hilton Antwerp. However, the credit would not apply to the account by the reservation being booked under a package rate. In order for the credit to apply to the account you will make reservation on any Hilton family website. I apologize for the inconvenience this may have caused.

Sincerely,

Tony"

Is there any way around this ??


travelinfoo
Jan 16, 07, 5:20 pm
Your package Hilton stay is not eligible for stay credit or points.

Per Hilton HHonors rules:

Eligible Rate stays are stays at all rates except wholesale/tour operator packages, contracted airline crew rates, complimentary or barter rooms, stays on NET Group, Series Group or IT Group rates, contracted Entertainment or Encore rates and stays using airline percent-off award certificates. Stays that are booked via third party websites other than the websites of Hilton HHonors airline partners are not Eligible Stays irrespective of rate paid, for the purpose of earning points, miles or stay credit toward VIP tier status.



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