Frontier Airlines EarlyReturns - I used early returns and stuck in CUN on 12/20--boo hoo




mushyzanca
Jan 4, 07, 4:59 pm
The desire to come home for Christmas on one hand, and on the other hand laying on the beach in 84 degree weather not being able to get any information from Frontier at their 800# or the local Cancun office, is quite a conundrum. It's surprisingly stressful. Just like having a job. Like being at work. To get up every morning at 6 and look on the internet and see that Denver is still not open, and then, open. but. are we flying? Check the Denverpost. Try to call the 800# for 20 minutes. Then screw it. I'm off to breakfast and the north beach here on Isla Mujeres.
Two o'clock comes it's time to go to work again. Same routine. You think it's hard getting through to Frontier from the U.S.--try Mexico.
Day three and finally the website says customer service peeps are back manning the 800#, and I get an answer! "We can get you CUN to DEN on Christmas afternoon, then you'll have a 13 hour layover in Denver and you just might be able to get a hotel room since it just maybe might be getting back to normal, and we can get you on a flight to SFO the very next day."
Six days late, Dec. 26.
I hit that purchase button on Orbitz so fast--I was afraid I might have timed-out or lost that very last CUN to SFO nonstop from Alaskaair. Just $259 and worth every penny to be home by Christmas eve.
So much for my "free" miles, pre-Christmas, suntan.


ncorman
Jan 4, 07, 6:45 pm
I couldn't through to United, as the automated system brought me an busy signal for all of the 20th. I finally got through to someone at a the corporate booking agent I use for work, and the 26th would have been the earliest. I flew to Kansas City and drove home 600 miles. Snow happens, at least you were not stuck at the Denver airport.



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