Hertz - Status now printed on contract

Maybe someone from Hertz's customer service in OK listened to me??

I suggested a few times that the contract have your status printed so the people getting cars ready would know that 5*'s & Pres. circle customers would have the better cars & spots.

Many times I would be out in no-man's land when I am Pres. Circle. This is a HUGE benefit to me as I usually have sample cases that are a pain to drag through a parking lot.

Hopefully, this will improve these misses on benefits that make me pick Hertz over other rental car companies.

that is assuming that anyone working for Hertz gives a s**t about customer service

I've never had my car not be in a Presidents Circle spot when making reservations in advance. If you're just walking up, I guess there isn't anything they can do.

I wonder if some staff training accompanied this. Before at SFO, only 75% of my rentals would be in PC stalls. Now, after they starting putting "H.S" on my contracts and printing status on them, they're always in a PC stall (often times, in one of the "single-digit" stalls)... ^

At DFW though, I only get a PC stall about 50% of the time (and I always rent in advance, on Sunday nights)... :td:

Now, after they starting putting "H.S" on my contracts and printing status on them

Out of curiosity::D If H.S. is always handwritten and an unofficial status above PC at all locations? Then how much per day per rental are you spending to get it?:confused:

What's H.S.?

What's H.S.?

I think it stands for High Spender.