Starwood Preferred Guest - Mystique - Santorini, Greece [Master Thread]

Starwood is opening a new Luxury Collection property on the island of Santorini for Summer 2007. These (http://www.interdynamic.net/hotels/hdescription.php?pid=4129&hdi=19) are the only details I can find on the internet. Starwood has this property in its reservations system but is as yet unbookable.

There's already the Vedema Resort in Santorini, in the Luxury Collection. Could it be a major refurbishing of that property?

If it isn't, then what does it mean for the Vedema property? I find it hard to believe that SPG would have two properties on the same island...

I find it hard to believe that SPG would have two properties on the same island...

Why do you say that?

Sheraton for decades has owned Waikiki Beach....and that's just one beach! Some of those *wood hotels are virtual stone's throws from each other. And they own more high end hotels in Venice than anyone else, etc, etc. How about the two Sheratons across the street from each other near DCA? How about the 2 NYC Sheratons that are in each other's shadow? How about the Sheraton Suites and the 4PTS PHL Airport being adjacent to each other?

Keep in mind, this system works on the profit motive and investment equity program. If *wood can find an enthusiastic, qualified investor to operate a property (or properties) in a market area that *wood's market research team deems viable both in the medium and long terms, there's no reason for them not to approve such a venture.

I think Santorini is a captivating place that, of late, is receiving more visibility than ever and is enjoying dramatic awareness as a reasonbly priced high end experience. It's one of my most favorite places.

There's already the Vedema Resort in Santorini, in the Luxury Collection. Could it be a major refurbishing of that property?

If it isn't, then what does it mean for the Vedema property? I find it hard to believe that SPG would have two properties on the same island...

SPG may not be involved at all. So far, there is nothing in place that would lead me to believe they are going to participate in the program. Beside this, this resort has 18 suites/villas. I can't see that it will make a great deal of impact on what we have there already. :)

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

How about the two Sheratons across the street from each other near DCA? There are two Marriotts across the street from each other in Crystal City, but not two Sheratons.

There is the Sheraton Crystal City and the Sheraton National which is (alas) nowhere near DCA.

(It's near the Pentagon, which used to be confusing when there was also the Sheraton Pentagon South... that was nowhere near the Pentagon.)

There are two Marriotts across the street from each other in Crystal City, but not two Sheratons.

Absolutely correct - I stand corrected. Way too many years on the road! I forgot which affinity program I was talking about there for a moment. Time for bed....... :(

There's already the Vedema Resort in Santorini, in the Luxury Collection. Could it be a major refurbishing of that property?
No, the Vedema with 45+ rooms is in Megalohori in the southern half of the island. Mystique is in the northern quarter near Oia.

With just 18 suites/villas, it's not like this is going to put Vedema out of business. It looks like similar properties in the immediate area rent out for 150 - 450 Euro/night.

No new info, but here is the URL on the New Hotels site for Starwood.

http://www.starwoodhotels.com/luxury/property/overview/index.html?propertyID=3022

No new info, but here is the URL on the New Hotels site for Starwood.

http://www.starwoodhotels.com/luxury/property/overview/index.html?propertyID=3022

Finally some encouragement that this resort will participate in SPG:

Starwood Preferred Guest Category 6

I was really getting mixed information on that yesterday. ;)

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Good timing for me--


Reports on Vedema are mixed and this sounds interesting:

Overview
Now accepting reservations for arrival on or after May 15, 2007.

Situated on Oia’s famous cliffs, the stylish Mystique features dazzling views of clear blue equatorial waters, the volcano, and the Aegean Caldera. Surrounded by some of the world’s most beautiful scenery, our resort’s island-style design pays homage to nature in a climate of unabashed luxury. Our ideal location is just 18 kilometers from Santorini Airport and 20 kilometers from Athinios Port.

18 suites and villas are spread across more than 2,000 square meters, providing a sensorial experience in surroundings of understated elegance. All accommodations are lovingly handcrafted from wood, local stone, and glass with enticing patterns carved into the walls. Antique textiles and plump, luxurious towels will wrap you in their warmth and comfort.

Spend the day beneath the clear blue sky in our outdoor infinity-edge pool. Slatted wooden decks that lead to the plunge pool are surrounded by sun beds for the utmost relaxation. Gather together for a casual drink or delicious meal at the Aura pool bar, the Charisma gourmet restaurant, or Secret wine cave.

Mystique is a natural, exclusive retreat reserved for only the most discerning of travelers.


It's a category 6.

Oia is, without question, the most beautiful place I have ever traveled to. My wife and I spent our honeymoon there at the Sea Captain's House (http://www.santorini-gr.com/), which was wonderful, but if Vedema had been closer to Oia we would have stayed there in a heartbeat.

I now have a new goal for using my *points! Hmm...five nights in a category six...just 44k and change to go :) But I'm on night two in the Sheraton Four Points Chelsea and who knows what more work travel will bring.

Good timing for me--


Reports on Vedema are mixed and this sounds interesting:

Overview
Now accepting reservations for arrival on or after May 15, 2007.

Situated on Oia’s famous cliffs, the stylish Mystique features dazzling views of clear blue equatorial waters, the volcano, and the Aegean Caldera. Surrounded by some of the world’s most beautiful scenery, our resort’s island-style design pays homage to nature in a climate of unabashed luxury. Our ideal location is just 18 kilometers from Santorini Airport and 20 kilometers from Athinios Port.

18 suites and villas are spread across more than 2,000 square meters, providing a sensorial experience in surroundings of understated elegance. All accommodations are lovingly handcrafted from wood, local stone, and glass with enticing patterns carved into the walls. Antique textiles and plump, luxurious towels will wrap you in their warmth and comfort.

Spend the day beneath the clear blue sky in our outdoor infinity-edge pool. Slatted wooden decks that lead to the plunge pool are surrounded by sun beds for the utmost relaxation. Gather together for a casual drink or delicious meal at the Aura pool bar, the Charisma gourmet restaurant, or Secret wine cave.

Mystique is a natural, exclusive retreat reserved for only the most discerning of travelers.


It's a category 6.

I am not finding this hotel either on spg.com or on the URL posted by joeyvegaz. What am I doing wrong? We have a trip to Greece planned for the end of May and would like to try to use SPG points to stay there.

Edited: nevermind, it works now.

Good timing for me--

Reports on Vedema are mixed

Vedema is one of the top of the top Starwood prop's in my opinion. Fond memories!

Vedema is one of the top of the top Starwood prop's in my opinion. Fond memories!

interesting. flyertalk reviews are VERY mixed on this property. when were you there? did you find it too remote? did you miss not having the famed views?

I am not finding this hotel either on spg.com or on the URL posted by joeyvegaz. What am I doing wrong? We have a trip to Greece planned for the end of May and would like to try to use SPG points to stay there.

Edited: nevermind, it works now.

Hmm -- at 10:22pm eastern time on 11.10.06 it aint working. Perhaps it's being updated?? I'll check it tomorrow. Odd -- I've never had a known link for a starwood hotel not work -- this is NOT on my end.

Sorry for bumping an old thread, but, is there any new News on Mystique? I am probably going to honeymoon in Santorini next October. I am leading toward Kirini or Katikies, but if Mystique is in the same category hotel, I may try it.

Sorry for bumping an old thread, but, is there any new News on Mystique? I am probably going to honeymoon in Santorini next October. I am leading toward Kirini or Katikies, but if Mystique is in the same category hotel, I may try it.
I'm not sure if you mean award category or some sort of quality category. If you look up the hotel on spg.com (http://www.starwoodhotels.com/luxury/property/overview/index.html?propertyID=3022&back=-1), you'll see that it has been categorized as a Cat 6 in terms of award categories.

interesting. flyertalk reviews are VERY mixed on this property. when were you there? did you find it too remote? did you miss not having the famed views?

fly co...: you haven't exactly given warm responses to my other FT posts, so I'm sure that partly explains our differences of opinion.

I was there in September about 2 years ago. After flying an ancient Olympic Air plane into Santorini, I welcomed the drink they gave us during check-in. They picked us up at the airport and took us into town when we needed. I did not find it too remote, yes it's not in the main town of Fira, but I like that it was quiet. I liked the roosters waking us up in the morning. I've heard people say that Vedema was in the middle of nowhere, but there in fact were two excellent local, inexpensive tavernas right down the street that were as good the meals we had in Fira for a fraction of the cost. Yes, no views in Megalochori, which I knew ahead of time it would not have so we were not dissapointed. The wine tasting in Vedema's cave was a highlight and so was the spa where they used olive oil! Even though we used points, they somehow gave us breakfast for free, which was nice to have by the pool every morning. During our stay there were several fussy, loud, high-roller types who could not be pleased by anything the staff did; but we were happy and being in Europe, went with the flow, so the staff was very good to us.

(Points took 6 months to post, but were for incidentals so it was not a large amount. The Vedema's random beach via car was dissapointing, but that's what Mykonos is for!)

I stand by my statement that the Vedema is one of the best properties in the Starwood collection (that I've visited). Again, YMMV.

I just tried to book the Mystique using points for September 2007...talk about sticker shock! Apparently, it is a "special" Category 6 because it is an all-suite hotel. Basic suite is 50K Starpoints per night. 25K Starpoint rooms don't exist at this hotel -- a bit misleading on the website.

I just tried to book the Mystique using points for September 2007...talk about sticker shock! Apparently, it is a "special" Category 6 because it is an all-suite hotel. Basic suite is 50K Starpoints per night. 25K Starpoint rooms don't exist at this hotel -- a bit misleading on the website.

Not sure how a 30sqm room can possibly be considered a 'suite'.

Good timing for me--


Reports on Vedema are mixed and this sounds interesting:

Overview
Now accepting reservations for arrival on or after May 15, 2007.

Situated on Oia’s famous cliffs, the stylish Mystique features dazzling views of clear blue equatorial waters, the volcano, and the Aegean Caldera. Surrounded by some of the world’s most beautiful scenery, our resort’s island-style design pays homage to nature in a climate of unabashed luxury. Our ideal location is just 18 kilometers from Santorini Airport and 20 kilometers from Athinios Port.

18 suites and villas are spread across more than 2,000 square meters, providing a sensorial experience in surroundings of understated elegance. All accommodations are lovingly handcrafted from wood, local stone, and glass with enticing patterns carved into the walls. Antique textiles and plump, luxurious towels will wrap you in their warmth and comfort.

Spend the day beneath the clear blue sky in our outdoor infinity-edge pool. Slatted wooden decks that lead to the plunge pool are surrounded by sun beds for the utmost relaxation. Gather together for a casual drink or delicious meal at the Aura pool bar, the Charisma gourmet restaurant, or Secret wine cave.

Mystique is a natural, exclusive retreat reserved for only the most discerning of travelers.


It's a category 6.


Honestly, I can't imagine why anybody would want to stay at Vedema. The location is horrible. Sure there is stuff nearby but Santorini is all about the sea and the volcano, and Vedema has views of neither. The beauty of the island is sitting on your porch and looking out into the sea. You can do that anywhere (Oia is best, IMO), and paying premium for a nice hotel in the middle of the island, with no view, is insane to me. Mystique sounds perfect, and the views sound great. But any cliffside hotel in Oia would do fine, 25K Starpoints is a lot unless the hotel is truly amazing and you want to pay for that luxury. I paid ~$150/night, I think, and the hotel had the same view with fewer amenities.

I just tried to book the Mystique using points for September 2007...talk about sticker shock! Apparently, it is a "special" Category 6 because it is an all-suite hotel. Basic suite is 50K Starpoints per night. 25K Starpoint rooms don't exist at this hotel -- a bit misleading on the website.

I just did the same thing! 40k points per night in low season...ouch! Anyone have any idea if it is worth it? You still get the 5th night free but are the 4 nights worth the 160k points?

I just did the same thing! 40k points per night in low season...ouch! Anyone have any idea if it is worth it? You still get the 5th night free but are the 4 nights worth the 160k points?
I am curious to see what this 18 suite resort looks like...but 40K points a night? We're planning on going to Santorini in mid-May and would like to stay at a starwood resort. Rooms here go for approx. $536 usd/per night. Starwood vacation ownership just offered some special deal to us to purchase 80K points for $1600. hmmm 2 nights worth of points for $1600for you special Starwood guests..... Or 2 nights stay to anybody for ~$1100. I think Starwood needs to rethink the point value on this and offer their loyal customers a break!

I am curious to see what this 18 suite resort looks like...but 40K points a night? We're planning on going to Santorini in mid-May and would like to stay at a starwood resort. Rooms here go for approx. $536 usd/per night. Starwood vacation ownership just offered some special deal to us to purchase 80K points for $1600. hmmm 2 nights worth of points for $1600for you special Starwood guests..... Or 2 nights stay to anybody for ~$1100. I think Starwood needs to rethink the point value on this and offer their loyal customers a break!

I'm thinking you probably were offered an Explorer package for $1600 that includes the 80000 pts AND 4 days at the resort where you attended the presentation?

Bump on an old thread.

Has anyone been successful booking the Taste of Luxury package at this project? (Buy 3, 4th night free). If I can book this package I will stay there in October. But if not, I will probably stay at Kirini.

Bump on an old thread.

Has anyone been successful booking the Taste of Luxury package at this project? (Buy 3, 4th night free). If I can book this package I will stay there in October. But if not, I will probably stay at Kirini.

I tried to use in May and was successful however my stay is ending in June so they would not honor the promotion. Should I fight for the promotion???

Does anyone have a contact at the Mystique? I am trying to coordinate with someone about my upcoming honeymoon stay but cannot find any information...I would imagine there are people there now for the pre-open. Thanks - Mo

Does anyone have a contact at the Mystique? I am trying to coordinate with someone about my upcoming honeymoon stay but cannot find any information...I would imagine there are people there now for the pre-open. Thanks - Mo

Call the folks at The Luxury Collection and see if they are able to assist. 800-325-3589.

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

stupid question, but can you use a spg50 here?

When I booked my stay for this June, I asked them about use of SPG50 and was told that they do not participate in that promotion. To answer an earlier question about contacting someone on site. They have an email address listed on their website. The reservation agent responded to my email within 48 hours and was very helpful. I was able to confirm with them that the resort is open for business as of May 15th. ^

I'm interested in this property. I hope someone posts a trip report.
With photos !

Well I didn't stay at there, but I did see it. I was in Santorini from May 14-17, in a cave house overlooking the Mystique. The resort opened on the 15th. They were working frantically to get it done until the last minute. We sat on our deck watching the construction action the day before, sure that they wouldn't be ready. But they did have people check in on the 15th.

It is located just outside of the pedestrian area, near the Canaves resort. There are quite a few very steep steps between the resort and the road, which I am sure they will be getting complaints about - but there is nothing to be done about that. I understand that it is not an entirely new resort, but a renovation of an older hotel (I am not sure which one).

I walked through the property (a public path goes through the resort, but it would rarely be used by anyone but guests as it only leads to a couple of small residences), and was pretty unimpressed. The whole place is very bland and unsantorini-ish. The buildings are all a cream colour (not white), as are the doors and window frames. No blue doors here. Even all the furnishings are white and neutral. I suppose you could say it is subtle and subdued, but that really doesn't suit the island. There seems to be a huge number of staff for the few rooms, so I assume service is good, but there is a lot of competition from excellent properties in the area. The patios are small and not very private, compared to the adjacent properties. The pool is small and there is a small dining area.

It just doesn't feel like a Luxury collection property - something is missing. The location has a great caldera view, but isn't ideal due to the public path passing through it (no real security or privacy from curious onlookers like me!), and the steep steps before you even reach reception. The whole place had a very sterile feel which really turned me off, it has none of the spirit of the island. I wouldn't spend my $ or points here, there are too may other options in Oia, which offer a more authentic, and equally luxurious experience.

I am eager to hear what someone who has actually stayed has to stay about it!

It just doesn't feel like a Luxury collection property - something is missing.

Well, it's certainly not the high prices and/or high SPG point requirements that its missing. I'll be in Santorini next month. I was interested in staying at Mystique since its brand new, but it's just too rich for my blood. It was about $800 a night, or 50k SPG pts per night, and they didn't accept SPG50 certs. No thanks, I'll be staying at the Vedema instead.

BTW, thanks for the report. I might try to drop by there and check it out for myself if I make it up to Oia while I'm there.

Do try to make it into Oia. Exploring the side "streets" is an amazing experience. Just try to coordinate your visit at a time when the "cruisers" aren't swarming the place.

I am booked at Mystique in October, but am seriously considering changing hotels. Your review, plus one other negative review on Tripadvisor, has me on the verge of switching to Katikies or Kirini. At least those hotels have proven track records. I really do not want an uninspired hotel to start my honeymoon!

Your review, plus one other negative review on Tripadvisor,

Where is this review? I am staying there beginning on the 30th and beginning to get a little worried :(

Here is the review, its from tripadvisor:

Posted on: 3:34 am, May 22, 2007
Save Save
Hello directly from the Mystique!
My husband and I have been here for the last 2 days. We are Starwood Members and have always entrusted the Starwood "Luxury" collection as a guarantee of quality and luxury. Unfortunately we were sadly let down on our stay here. Granted it is their first week of operation, but aside from the shakey service, the property itself is a let down. Small pool (rubber ducky size), no public jacuzzi, rooms...unremarkable. We did visit the Katikies Hotel yesterday and were very impressed with its beauty and first class service. Your definite best bet is the Katikies! Best Wishes!
socal




Where is this review? I am staying there beginning on the 30th and beginning to get a little worried :(

Here is the review, its from tripadvisor:

Posted on: 3:34 am, May 22, 2007
Save Save
Hello directly from the Mystique!
My husband and I have been here for the last 2 days. We are Starwood Members and have always entrusted the Starwood "Luxury" collection as a guarantee of quality and luxury. Unfortunately we were sadly let down on our stay here. Granted it is their first week of operation, but aside from the shakey service, the property itself is a let down. Small pool (rubber ducky size), no public jacuzzi, rooms...unremarkable. We did visit the Katikies Hotel yesterday and were very impressed with its beauty and first class service. Your definite best bet is the Katikies! Best Wishes!
socal




Probably the GM of Katikies wrote that review. ;) That's the problem with Tripadvisor. I trust FTers much more than I trust some random post on T.A. But I guess if there have been a couple bad reviews (including a FT lookthru), then they better think about lowering those prices and/or point requirements........:mad:

I was planning to stay here, as well. 0 for 2 on the reviews, though, so I'm a bit apprehensive now.

Probably the GM of Katikies wrote that review. ;) That's the problem with Tripadvisor. I trust FTers much more than I trust some random post on T.A. But I guess if there have been a couple bad reviews (including a FT lookthru), then they better think about lowering those prices and/or point requirements........:mad:

I have never trusted Trip Advisor. Luxury properties almost invariably get a poor review. On the other hand, I've found FT reports to be generally trust-worthy.

I hope someone here posts a detailed trip report of Mystique.

MoCheex or nnn may be our guinea pigs :)

I have never trusted Trip Advisor. Luxury properties almost invariably get a poor review. On the other hand, I've found FT reports to be generally trust-worthy.

I hope someone here posts a detailed trip report of Mystique.

MoCheex or nnn may be our guinea pigs :)

I'd be your guinea pig, but my trip to Santorini isn't until September. So I think we'll get plenty of other feedback by then. :)

MoCheex or nnn may be our guinea pigs :)

MoCheex here, happy to be serving as your guinea pig at The Mystique in Oia, Santorini. I plan a full trip report (with pics) when I return from my honeymoon but thought I would give people in this forum some idea of what to expect from the Mystique.

The Mrs. and I arrived via Athens on Aegean Air (really quick 40 min flt and cheap) at 7:45pm on the 30th. We were greeted by a uniformed driver with a sign. The airport in Thira is small and baggage arrived quickly and we had no problem finding our driver. We were taken to the hotel via a Mercedes van with 4 leather opposite facing seats (2 facing each way). The van was brand new and emblazened with the Luxury Collection logo on each side. The driver was very friendly and served as a wonderful guide as we drove from the airport to Oia via Fira. The drive is about 25 minutes from the airport to the hotel along very narrow cliff roads. It is breathtakingly beautiful.

We arrived at the hotel and were greeted by a bell boy who carried our bags to the reception area. The cliffside has several hotels and the Mystique is the one closest to the water so there is a little bit of a walk down to the reception area. Once at reception we were given champagne and welcomed by the GM and the hostess/receptionist. We had booked the lowest level room (Vibrant suite) and were upgraded to an Allure suite. We thanked the GM and she said "you are both Starwood Golds!" So I am not sure if the upgrade was a result of it being our honeymoon or our "status". I actually think it was bc of our status. We were given a tour of the property by the receptionist as we drank our champagne. The property is only 18 suites and has little open/common area as the rooms are located in the cliffside. There is not very much privacy on the room balconies as a result of the intimacy of the property and nature of being on a cliffside. There is a main walkway that leads to each of the rooms but it is not a public walkway as previously described. The only people I have seen on the paths are guests and staff. The 2 overwater villas (Air of Secrecy and Air of Mystery) have the most privacy and cannot be seen from the other rooms or really and other part of the property. They too are in the cliffside but are located below the rest of the rooms and actually under the restaurant and pool. I have not seen them yet but will ask prior to departure.

There is a small veranda/patio that overlooks the property and is to serve as an area to have a (very) small wedding or cocktail reception. It has not been used by us or others since we arrived but we were told that is its intended purpose. In fact, as I am writing we just got a note delivered to the room informing us that there will be a wedding today at 6pm…so we will find out what it looks like! We were then taken to our suite. We were in Suite 12.

Patio
As an Allure suite we had a visibly larger balcony/patio than the Vibrant suites. We have 2 lounge chairs, 2 regular chairs, a table and a bench seat. The patio is spacious. I call it a patio bc it is not elevated and located on the ground level. It has spectacular views of the caldera but no different than if you were walking along the path. To me, a balcony implies a raised patio or deck.
Suite
We entered the suite with no idea what to expect as it is located in the Cliffside and unlike anything else we have seen. You enter into the living room area with the bedroom directly in front of you.

The living area has a cabinet which has a 30inch LCD television on the top, a small refrigerator (wet mini bar) and dry mini bar underneath. The TV is brand new and a flat panel which is pretty nice. The mini bar is FULL of drinks and the dry bar has a nice selection of chips etc. There is a couch opposite the TV cabinet. The couch is more of an extended bench seat with 2 separate cushions serving as the back rest and the actual seat. It is not the most comfortable couch in the world but serves it purpose. We have not watched much TV or spent a lot of time inside. There is a small modern coffee table that had an apricot liquor welcome gift and a fresh fruit plate (kiwis, apples, oranges, bananas etc.). Next to the front door is a window that looks out onto the patio.

Bedroom
The bedroom is visible from the living room through the arched doorway and 2 arched windows. The suite is minimally decorated and had no art on the wall or carpets. The Mrs. Thinks it could use a shag throw rug and some fresh flowers to liven it up. I would agree. The bedroom has a large and very comfortable king bed. On either side there is a bedside table with light switches for the room. There is also a humidifier as it can get dry in the room. The room has a lot of well positioned and discreet lights as it can otherwise get pretty dark in the “cave”. The bedroom is not much larger than the bed and probably about 130 sq ft. The living room is probably about 250 sq ft. Off the living room is a hallway the leads to the bathroom. In the hallway are 2 nice sized closets and a full length mirror. There is a safe in one of the closets as well as 2 mystique logoed bathrobes.

Bathroom
As you enter the bathroom directly in front of you are his and her sinks with modern finishes. To the left is another room that has the toilet and shower. The shower is fairly open and separated only by a glass wall. The water pressure is very nice and the showerhead is located directly above you in the ceiling and has a rainspout. Returning to the area where the sinks are located is a HUGE whirlpool/Jacuzzi. This is where things get interesting. The tub could easily fit 6 people (which is great) and feels really cozy as it is in its own little area. The problems with the tub are plentiful. There is only 1 faucet from which to fill the sink and it is essentially the same thing you would have on a standard tub at home. The other issue with the faucet is that it is located on the far side of the tub, so in order to turn it on or off you need to get in the tub. This is inconvenient. The other issue is that bc it is a standard faucet and the tub is so large it takes AT LEAST an hour to fill. By the time you have filled it up the water temperature is not much above very warm and would be a stretch to say the temperature is hot. The other issue is the there are only 5 jets in the tub. 3 on one side and 2 on the other. They are strangely positioned and we could never seem to get completely comfortable with how we were sitting. There is a window in the tub area that overlooks the caldera and this is quite romantic. The problem is that the window is located on the main walkway so if the shade is open others can see directly into the tub. Potentially not a big issue but as someone on his honeymoon…I don’t want others seeing into the tub area. Getting in an out of the tub is also a little treacherous. I would imagine there will be a slip&fall lawsuit within the first 3 months that will lead them to changing the way you get in and out and potentially refinishing the bathroom floor. When the area outside the shower gets wet it also is VERY slippery.
The bathroom looks great and the idea is wonderful and romantic…the execution however was not great. It is still a nice bathroom, but not what it could have been.

Pool
The pool has an incredible infinity edge overlooking the caldera. It is fairly hidden from room views but is located between the restaurant (restaurant is on the far left of the hotel looking from the top) and the pool deck so it is not uber private. It is small but so is every hotel pool in Santorini. It is refreshing and serves it purpose. Sitting in the pool having the cocktail of your choice is highly recommended. I have never seen more than 1 couple in the pool at a time (which may or may not be a result of the size). The pool deck has about 20 lounge chairs and 6 very large umbreallas. They play beautiful background music on the pool deck and it has a great view and infinity edge as well.

Restaurant
The Mrs. and I ate dinner here after our day of travel from SFO as we were very hungry and did not want to go anywhere. The views are spectacular from the restaurant and it has an outdoor patio with about 15 tables and an indoor area (separated by a glass sliding door) with about 5 tables. We had tuna tartar appetizer, crabcake appetizer and 2 salads with shrimp. The tuna was OK but tasted a little more fishy than others I have had. The crab cake was excellent. The salads were interesting. The greens tasted like pine needles and there was another green I could not identify. The shrimp was great but overall the salad was average. We had bottled water with our meal and no alcohol. The dinner was over 120 euros! I thought the restaurant would be expensive, but that seemed a little pricey to me.

Breakfast was included in our room rate (Taste of Luxury pkg) and this has been wonderful. You can order whatever you would like off the menu and as much of it as you would like. If you are paying for it you can do the same as it is a price fix of 55 Euro per person. The crossaints are excellent (the Mrs. recommends the chocolate) as is the Muesli and poached eggs. The fresh fruit is plentiful and the fresh smoothies and lattes are memorable. I am not sure it is worth 55 Euros per person but since it is included we have been enjoying it every morning. You can also get breakfast delivered to your room but it is not difficult or inconvenient to get to the restaurant so we have not tried this yet.

Staff
The staff is incredibly friendly, attentive and helpful. As soon as you arrive at breakfast the cleaning staff goes to your room to clean and they are finished by the time you return. The wait staff is efficient and friendly. The reception staff and GM have gone out of their way to make our stay great. I needed a power converter and they sent a driver to town to purchase one for me (they paid for it). There seems to be a lot of staff for an 18 room property although they are definitely not overbearing or too present.

Services
Daily fresh fruit and water delivered to the room is excellent. It is much better than I have seen from other *wood properties. There is also free encrypted wireless that works in all parts of the property. Once you have the password it is valid for your entire stay. This is an unexpected perk. There are DVDs at the front desk that you can check out and watch in the room. The selection is sparce and movies I have never heard off but again a nice perk.

Location
The hotel is perfectly located on the edge of Oia. It is a 30 second walk into town and a 10 minute walk to the famous sunset vantage point. Being out of town a little creates more privacy and a very quiet and peaceful stay. The town is a little more crowded, noisy and touristy. Katikies is located in the edge of town and is a 30 second walk on the road from Mystique. The bus (the easiest and cheapest way to get to Fira and other towns) stops right in front of the hotel (you have to walk up to the street to catch it and cannot hear it from the hotel). There is also very easy access to the trail to Fira. This is a 5 mile hike that is HIGHLY recommended. It is not easy and after an aggressive decision to do a roundtrip hike the Mrs. and I were excited to get back to the hotel to dip our tired feet in the pool. The Mystique being the property the furthest down the cliff is ideal…more privacy and much more quiet.

Overall
The hotel is not the typical white and blue of almost every other property. It is more of a cream color. It looks very nice and not out of place. However the hotel could use some splashes of color. It is cream and almost everything else is white. The clean lines and colors is really nice but just seems a little plain to me. It would be nice if there was more contrast.

About 75% of the guests are speaking English. We ran into 1 other couple on their honeymoon but in general the crowd seems to be a little older (we are 29 and 30 yrs old) and definitely couples. Several groups we spoke to were coming/going to Mykonos as part of their trip and staying at the Santa Marina. Because the hotel is so small you get to know the other guests and everyone is very friendly and relaxed. Most other guests seems to be SPG veterans although no FTers.

We are on the Taste of Luxury package (free b’fast, airport transfers, 4th night free in May/Oct) and paying 378 Euro per night. I would say that seems about right. I saw some prices on the website after I booked our trip that seemed outrageous. There are a lot of boutique properties in Oia that look beautiful but it is hard to say whether they are nicer or a better choice. Katikies looks beautiful and is larger. It is located in Oia, a little more expensive and has a great reputation. Not having stayed there it is tough for me to be a judge. There are also some spectacular looking hotels between Oia and Fira that are very private, secluded and serene. Although it is important to note that really nowhere in Santorini can you have 100% privacy…other guests at the property are located too close to you for that to happen.

I like the Mystique and have enjoyed our stay very much. It is unique and the rooms/caves are unlike anything I have seen. Some guests seem to really like it and others do not. I am more in the middle. The location is amazing. Removing the location from the evaluation process and judging the Mystique based upon the actual property, amenities and service I would say it is a lower end luxury collection property. The property does not feel completely finished. I cannot tell if that is on purpose or not but the rooms need more decorations and contrast. The amenities are nice but there is no spa They can call in a masseuse etc to your room) or gym. This is more a function of the small number of rooms and lack of scale and space. The service is a 8 out of 10 whereas I give something like the Montage Laguna Beach or Ritz Carlton San Francisco a 9.5. I don’t think I would long to return to this specific property like I do the Montage Laguna Beach, BonTon in Langkawi, Four Seasons Bali, Oberoi Amarvillas, Orchid Hawaii (b4 it was a Fairmont), but love Oia and would not rule out returning to the Mystique.

I will post a full trip report when we return and update this forum as our stay concludes. Feel free to ask questions or PM me with specific questions.

Wow, thanks for the great report! I'm debating between Mystique and Katikies myself. I would have to pay about 100 euro per night more to stay at Katikies, and I'm wondering if it's worth it.

Thanks again, and please do post again if you have more information (with all due respect to the Mrs. on your honeymoon, of course :D).

And if any of those other properties you see around you look great, please let us know.

Have a great rest of the trip.

Wow! Great review. We are booked for our honeymoon in October with the Taste of Luxury package. We are considering changing to Katikies or Kirini. Given that this is our honeymoon, money is a lower tiered factor. We would rather have the complete experience.

From your review, the hotel sounds "nice", but not drop dead amazing.

If you are still there and have a chance to visit Katikies, I would appreciate a quick review. So far in my short travel life, the best hotel I have stayed at is Las Ventanas in Cabo. A friend of mine who stayed at Las Ventanas and Katikies said that Katikies is just as good as Las Ventanas. So with that high praise, Katikies sounds great. However, they do not offer a Taste of Luxury package, so we will have to pay for our fourth night and our breakfast!

Thanks again for the review!

However, they do not offer a Taste of Luxury package, so we will have to pay for our fourth night and our breakfast!


Isn't breakfast included at both the Mystique and the Katikies?

Isn't breakfast included at both the Mystique and the Katikies?

Wow, when are thinking of going to Santorini? Are you planning on going in September? If so, we should try and get together. We're staying at the other resort.

Mini DO!

You are correct! I just noticed that. The transfer to and from the airport aren't included at Katikies.


Isn't breakfast included at both the Mystique and the Katikies?

Have any of you considered Ikies? It looks very nice from their webpage....

Have any of you considered Ikies? It looks very nice from their webpage....

Yes, that was my first choice, but it's sold out on my dates, unfortunately.

Wow, when are thinking of going to Santorini? Are you planning on going in September? If so, we should try and get together. We're staying at the other resort.

Mini DO!

Yes, September. Family wedding, you? Mini-do!

Thanks for the great and detailed Trip Report. Nice to have first-hand info from the very first FTer to visit it!!! ^^^^^^^^^^^^^^^^^^

I will give Katikies a more detailed look today and report back. I very much like the Mystique but am just so-so about the rooms. If part of your luxury experience is spending time in the room and hanging out then the Mystique might not be the place for you. The Mrs. and I are not in the room alot and have spent ALOT of time on our patio. The views from the Mystique are as good if not better than from any other property and the fact it is just a hair outside of town cuts down on noise and foot traffic.
If it were me, I would probably stay here over the Katikies simply based on price, the intimacy of the property, the location just outside of town, the potential for an upgrade and the *wood points. But that is just me. The Katikies is in the town of Oia (although right on the edge) and gets more foot traffic. There are also currently some construction on the walkway near the hotel so it is noisy in that area.
The views are spectacular any where you stay and that is what you are paying for at every property...the Mystique has some of the best views so to me it is worth it.

I always find it a bit "arrogant" and un-community-like when a hotel puts in a huge Jacuzzi for the luxury of their guests when the town they are in suffers from severe water shortages. I for one would feel very guilty spending an hour filling a tub for a bath when some of the villagers wonder where they are going to get their water in the hot summer months.....:td:

Mocheex-

Thank you for an excellent trip report !


I'm also looking forward to seeing your photos.


Congratulations, btw, on your marriage.

Has anyone stayed at Ikies? Given the mildly positive review of Mystique, I think I am leaning toward Ikies or Katikies. However, I can't find any comparisions of the two properties. Katikies seems to dominate the press (I can't find any professional reviews of Ikies). However, Ikies seems the better deal, Honeymoon Suites at 390E, while the senior suite at Katikies is 520E.

Anyone have any insight? Thanks

Has anyone stayed at Ikies? Given the mildly positive review of Mystique, I think I am leaning toward Ikies or Katikies. However, I can't find any comparisions of the two properties. Katikies seems to dominate the press (I can't find any professional reviews of Ikies). However, Ikies seems the better deal, Honeymoon Suites at 390E, while the senior suite at Katikies is 520E.

Anyone have any insight? Thanks

My naive understanding is that Ikies isn't meant to be in the came category as Katikies. But I could be wrong.

I will give Katikies a more detailed look today and report back. I very much like the Mystique but am just so-so about the rooms. If part of your luxury experience is spending time in the room and hanging out then the Mystique might not be the place for you. The Mrs. and I are not in the room alot and have spent ALOT of time on our patio. The views from the Mystique are as good if not better than from any other property and the fact it is just a hair outside of town cuts down on noise and foot traffic.
If it were me, I would probably stay here over the Katikies simply based on price, the intimacy of the property, the location just outside of town, the potential for an upgrade and the *wood points. But that is just me. The Katikies is in the town of Oia (although right on the edge) and gets more foot traffic. There are also currently some construction on the walkway near the hotel so it is noisy in that area.
The views are spectacular any where you stay and that is what you are paying for at every property...the Mystique has some of the best views so to me it is worth it.

Thanks again, MoCheex. We're not *wood members, so we'd have to take the points and upgrades out of the equation. What would you think then? And do you know how much bigger the balcony in your level of suite is than the balconies in the smallest suites?

We're all looking forward to your review of the Katikies.

Congratulations on your nuptials.

Edit: Also, exactly how many steps must one negotiate to get in and out of the hotel? On tripadvisor, someone said you "practically need a donkey" to get in and out.

Thanks again, MoCheex. We're not *wood members, so we'd have to take the points and upgrades out of the equation. What would you think then? And do you know how much bigger the balcony in your level of suite is than the balconies in the smallest suites?

Edit: Also, exactly how many steps must one negotiate to get in and out of the hotel? On tripadvisor, someone said you "practically need a donkey" to get in and out.

I would like to remove any lukewarm feelings I projected towards our stay at Mystique. The views are spectacular and breathtaking from nearly every vantage point on the property. The restaurant, the pool, the pooldeck, the patios etc. It is relaxing and peaceful and as many guests have said to one another "heaven on earth". The staff if incredibly friendly and eager to help. The breakfast is VERY good and the property is the most unique I have ever stayed. The rooms are just different and not your typical hotel room so it takes a little getting used to. I also was preparing for this luxurious jacuzzi that we really have not used so that was a little of a disappointment but I am now over it.

I have seen some of the other rooms and asked alot of questions about the property. There are 16 rooms and 2 villas. There are only 5 standard (vibrant), 8 Allure suites, 3 spiritual suites and 2 villas. Keep this information in mind when looking for an upgrade.

We are in an Allure suite (#12) and think it is nice and our patio is about 3-4x the size of a standard room patio. The patios for the spiritual and villas are about the same size as the Allure. The standard room patios have room for 2 lounge chairs and a small table and not much more. Our patio has 2 loungers, a small table, 2 large chairs and a full size table with plently of room to spare.

I would not recommend #12 bc it is a little too centrally located...I would go for one of the ones on the side that are off the main pathway. This would also allow your windows (including the one over the hot tub) to be more private. The best room in the place is Spiritual suite (#2). I think it is nicer than the villas and has an incredible view.

There are ALOT of stairs to navigate on the property. It is about half way down the cliff so getting in and out is an adventure. The staff will carry bags etc for you but after lounging by the pool all day it does seem to be a hard trip to make it up to the street. I would not go as far as to say you need a donkey but it is a little bit of a trek to get in and out. I will count next time I am motivated to leave but I would estaimte there are about 40 steps to get to the reception and then another 25 to get to your room.

With no points or potential for an upgrade I would still probably stay at Mystique. It really is peaceful and relaxing. I am going to Katikies today to look at some rooms but walking around the property and looking at it I would prefer the more intimate and quiet surroundings of the Mystique. We have spent every evening sitting on our patio drinking white wine and watching the day turn into night and it has been wonderful.

Thanks Maurice Cheeks for the extensive review. Now, we need a review from a Platinum member! Or maybe I will go in late September/early October which is my favorite time to visit Greece. The tourists are mostly gone and the weather is usually still nice.

Thanks again, MoCheex! That definitely helps the cause for Mystique. I've also e-mailed the hotel for some photos, given that the website doesn't have any.

I look forward to what you have to say about Katikies's rooms. Also, is the pool at Katikies much larger than Mystique's, or is the difference pretty small?

Yep, I think a lot of us can exhale. At least, Mystique won't be horrible! I think I am debating between Katikies and Kirini.

MoCheex, if you happen to walk through Kirini, I would appreciate a quick blurb. (you should charge part of your trip to Flyer Talk as a roving correspondent). Thanks again!



Thanks again, MoCheex! That definitely helps the cause for Mystique. I've also e-mailed the hotel for some photos, given that the website doesn't have any.

I look forward to what you have to say about Katikies's rooms. Also, is the pool at Katikies much larger than Mystique's, or is the difference pretty small?

Great to read a report from someone who actually stayed there! The price paid (including the 4th free night) actually comes to under 300Euros/night, including breakfast and airport transfers. That sounds quite reasonable. The 700/night I saw on the website, is NOT!

I am quite certain that the path passing through the property is a public path. There are only maybe two small traditional residences served by this path (you'll discover them if you keep following it), so you will rarely (if ever) see anyone else on it, but it is public. This is in contrast to most of the other properties in Oia which are situated at dead ends of paths, meaning that they can gate off the paths winding through them (and they do!), preventing just anyone from wandering in.

MoCheex's review is pretty much what I expected from a Mystique review. It is in Oia, so it comes with stunning views and a relaxing atmosphere. But it seems that the experience of staying there doesn't ADD to the Santorini experience in the same way that staying at a Luxury Collection Property should. In retrospect, I think my main problem with it may have been that it is branded as Luxury Collection. I would have been much more impressed if it were a W. That could have suited it much better . . .

Luxury Collection says to me, traditional Luxury in an exclusive location, and the Mysitique isn't that. It's decor is not traditional Santorini, and the location isn't exclusive (it is surrounded by other hotels/ rental properties/ traditional houses). Branded as a W, it could play up its modern edge a bit more and be a truly unique property on the island. It even might make the steps seem more acceptable.

MoCheex--

I really appreciate the extra notes.


Some properties are difficult to explain and this sounds like one of them.
Your descriptions really help.


I think we would want to know in advance which room we were staying in-- but the property still sounds interesting to me--

thanks again

MoCheex--

Thanks again for your detailed posts!! They have been most helpful!!! My fiance and I are going to Oia in October to get married, and being that we've never actually been there, it's tough to know what choices to make. One option we are considering is Mystique, which seems like a viable option after reading your review(s). Can you give me any insight as to how the wedding pergola they have is set up? Is there a good view from there? We are going to Oia with our photographer in tow, so we want the backdrop to be stunning in the photos. As far as the room interior goes, I think maybe less is more in this instance, since the shots of us getting ready don't really need anything all that opulent to get stunning shots. Like you and your wife, we are more adventurous, and intend to spend more time out and about than in our room.

Would love to hear your recommendations on a spot for the ceremony, as well as whether you think the minimalist decor would prove to be enough of a backdrop to shoot the "getting ready before the ceremony" shots. Feel free to keep any responses about this short and sweet and as time permits...you are on your honeymoon, after all!!!! ;)

One last thing - on the Starwoods site, they list "florist" as one of the services available...have you seen a floral shop on site, or is this something they arrange with a local florist not actually IN the hotel?

We are also considering the honeymoon suite at Oia Castle, which looks lovely/rich in decor, but has the bare minimum in service (ie: they drop breakfast outside your door in the morning and cleaning your room and that's it). No restaurant on site, no pool, no "extras" of any kind, and for basically the same price. The one redeeming factor is the location at the 'top' of the area, just in front of where everyone congregates to watch the sunset...which could mean no privacy, especially since our wedding ceremony will be at sunset. Decisions, decisions...

Thanks in advance for any and all help! Hope you're having a great trip!

Luxury Collection says to me, traditional Luxury in an exclusive location, and the Mysitique isn't that. It's decor is not traditional Santorini, and the location isn't exclusive (it is surrounded by other hotels/ rental properties/ traditional houses).

There are a whole lot of Luxury Collection hotels that do not meet your criteria. In reality Luxury Collection simply means they can sell it at a higher price than other nearby hotels. Think Sheraton Sukhumvit which is Luxury Collection but isn't in any way traditional or exclusive.

That certainly doesn't apply here. I think what was intended was that having a "W" at the island would give Starwood a brand identity that would help market itself. When you have a Relais Chateaux a block down the street (not to mention plain ol' Katikies), I don't think a "Luxury Collection" hotel "fits" in Oia. Also, Starwood can't justify charging a higher price given the other [arguably] better options.



There are a whole lot of Luxury Collection hotels that do not meet your criteria. In reality Luxury Collection simply means they can sell it at a higher price than other nearby hotels. Think Sheraton Sukhumvit which is Luxury Collection but isn't in any way traditional or exclusive.

Also, Starwood can't justify charging a higher price given the other [arguably] better options.

If they actually sell the rooms, then they are justified. If they can't sell the rooms at those prices then they will make some sort of change.

I definitely agree. The strange thing is that they are not the most expensive resort in Oia and they still place their property in the Luxury Collection? I wonder if this will perturb any Starwood folks who feel relatively let down by the property. When I think Luxury, I think "wow", not "I'm fairly happy with the property, its a nice location." That said, Starwood can do whatever they want.


If they actually sell the rooms, then they are justified. If they can't sell the rooms at those prices then they will make some sort of change.

When an owner expresses interest in opening a Luxury Collection property, I wonder if starwood does any kind of research to determine if the classification is deserved, or if it simply is a case of proposed room revenue.

I will post pics from the wedding that was held while we were at Mystique. It looked beautiful. Very small (maybe 25 people) but beautiful. There is no florist on side but the managers can set you up with whatever you may need. I would think the getting ready shots would be nice and the actual wedding veranda has an infinity edge and would be beautiful. The wedding that was going on had the reception at the restaurant of the Mystique and they rearranged the tables in a “U” so that everyone had a water view. It looked really nice. Not really a place to dance but a great place for a quiet family wedding.

We left this morning and were very sorry to say goodbye to Santorini and Mystique. We toured around Katikies yesterday and I would have to say I prefer the Mystique on an absolute basis. It is more peaceful, private and the staff at Mystique seemed a little friendlier. A little less refined but to me that is a positive.

Mrs. Mo Cheex and I were sitting on the pool deck yesterday and had been hearing the wonderful music they play through the speaker system. She inquired about the music and 15 minutes later they dropped off a copy of the CD for us to take along with us. It was an incredibly unexpected and nice surprise. We are sitting in our room at the Santa Marina in Mykonos listening to the CD and wishing we were still at Mystique.

On the luxury collection debate I tend to agree with Stimpy and would actually put the Mystique on the upper middle end of the luxury collection. I re-familiarized myself with the luxury collection list and some of the properties are not all that impressive and certainly don’t add to the location or enhance it. The Mystique is nicer than a lot of the other properties in Oia and is very peaceful and relaxing. The intimacy of the property adds a lot to the stay.

I've decided to book with Mystique. Thanks again, MoCheex, for your detailed reviews. They definitely helped sway me toward Mystique.

I hope you enjoy the remainder of your honeymoon.

Here is a recent article:

http://travel.timesonline.co.uk/tol/life_and_style/travel/where_to_stay/article1869867.ece

From The Sunday Times
June 3, 2007
Europe's coolest new hotels
Right across the continent, cool new places to stay are opening up. Here, Susan d’Arcy lists the best. So, what are you waiting for?
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Susan d'Arcy
If you love hotels, this summer will be a good one. Across Europe, there is a host of smart new places to stay, from radically chic boutiques in Paris and Milan to stripped-down seaside hideaways in Croatia and Capri. Here’s our pick of the glossy new addresses; just make sure you get in there before the crowds catch on.
Unless stated, all hotel prices are on a B&B basis
GREECE MYSTIQUE, Santorini
Lounging on a balcony at Mystique, in the village of Oia, might be the most romantic way to watch the sun set yet devised. It slinks behind Santorini’s volcanic caldera with sylphlike grace. The island is lush with gorgeous honeymoon hotels, but Mystique, opened last month, threatens to beat them all. Its 18 villas are carved into the cliff face, each overlooking the caldera, and every one flat-screened and hi-fi’d. There’s locally quarried limestone on the floor, original art on the walls, cushions clad in antique textiles. Shame that the name conjures up visions of a tight-trousered 1970s lounge band.
Related Links
* 20 top European hotels
* Europe's best family-friendly hotels
* World's hottest hotels
Details: 00 30 22 860 71114, www.mystique.gr; doubles from £280. Excel Airways (0870 320 7777, www.xl.com) flies from Gatwick, Manchester and Newcastle.

Here is a recent article:

http://travel.timesonline.co.uk/tol/life_and_style/travel/where_to_stay/article1869867.ece
. . .
GREECE MYSTIQUE, Santorini
Lounging on a balcony at Mystique, in the village of Oia, might be the most romantic way to watch the sun set yet devised. It slinks behind Santorini’s volcanic caldera with sylphlike grace. The island is lush with gorgeous honeymoon hotels, but Mystique, opened last month, threatens to beat them all. Its 18 villas are carved into the cliff face, each overlooking the caldera, and every one flat-screened and hi-fi’d. There’s locally quarried limestone on the floor, original art on the walls, cushions clad in antique textiles. Shame that the name conjures up visions of a tight-trousered 1970s lounge band.


Thanks for posting that. Nice to hear something positive. Though I wonder how close of a look they actually took.

I know it is a bit off topic, but Kirni is in this month's Robb Report LuxuryResorts magazine. Top 100 Ultimate Escapes.

Thanks, MoCheex, for the wonderful trip report. It perfectly recapped my recent experience at Mystique. I checked in on the day that Mocheex checked out and spent 3 fabulous nights at this resort. There is little I could add to what has already been reported. I will instead comment on my experience as a platinum member and some observation of different suite configurations. I will also post a few pictures of the suites and the resort ground.

Platinum Treatment:

There wasn’t much of recognition of platinum status or mention of any special amenity upon check in. The receptionist was fairly vague about any designated platinum benefits and said that they were still developing their loyalty recognition program. Everyone seemed to have received the special welcome amenity of sweet liquor and preserved fruits and gotten the fruit plate that was replenished daily. We had a one-category suite upgrade from Vibrant to Allure, paying the same package rate as the MoCheex. I can’t get a definitive answer to whether more generous upgrade may be offered to Platinum if the suites are available. During our stay, the resort was fully committed according to the receptionist.

Rooms:

We were assigned suite #4. Due to the steep drop off of the cliff, the suites are staggered on many different levels. But essentially, they can be grouped into 3 different tiers. The highest tier includes suite 1 to 8 and the second tier includes suite 9 to 16 and the pool deck. The restaurant and the pool separate the second and the third tier of rooms. The third tier and the most bottom one houses the 2 villas.

Based on very general survey of the resort layout, suite 1, 2, 9, 10 and the 2 villas are the most private, as they are on the periphery of the resort with their terraces out of sight from people walking through the resort. According to the unsubstantiated opinion of one housekeeping staff, suite 8 has one of the most expansive view of the caldera.

Like MoCheex said, each suite is unique in its size and arrangement. Our suite has a very generous sized terrace. The pathway that leads to our suite is only shared by one other suite (#3), giving our suite and terrace slightly more privacy. Because the terrace is fairly deep, we can’t really see the other suites while lounging on the chairs and I assume others can’t see us as readily. The trade off is that the windows of the suite were further set back from the caldera, so you get more of a horizon view of the sea rather than one the more dramatic cliff view. The interior is pretty much how MoCheex had described, except that the bedroom area in our suite was larger than the living room.

For me the bathroom is the highlight of the suite. Nearly as large as the bedroom, it houses a generous size Jacuzzi tub (much smaller than the one the MoCheex hd enjoyed, it seems) and separate shower with rain shower showerhead. I like the windows at both the tub and the shower that open onto the terrace, providing natural light and breathtaking view. The only complaint I have is that due to the cave design of the room, the ceiling in the shower area is fairly low. As a result, the showerhead sits at the level of my height 5’9”, causing a few bumpage incidents. Other rooms may not have this problem based on the layout. The bath towels are of excellent quality and are huge and fluffy. The bathrobe was easily the most comfortable hotel robes I’ve had on. The bath products are De Luxe Spa from Ex Voto Paris and are replenished as needed.

Location:

The location of the resort, being off the main road leading into Oia rather than the pedestrian walkway, has its advantages and disadvantages. The road is rather narrow and is shared by pedestrians and car traffic going in both directions. It is not uncommon to see a major traffic jams, especially with all the buses going in and out of Oia. It is a little unnerving to have to watch for cars and buses whipping right next to you as you carefully make your way to the pedestrian walkway. MoCheex must be a fast walker; it takes me more than a few minutes to walk from the resort to the pedestrian walkway. In that regard, Katikies is better located right off the pedestrian walkway with no car traffic to deal with. Not sure how it is at Katikies, you don’t have a view of the sunset at Mystique.

On the other hand, Mystique’s location offers more privacy when compared with Katikies. You can’t see Mystique from the road due to the steepness of the cliff at that location; you have to take a few steps down from the road in order to see the resort below. In contrast, nearly all of Katkities is visible, from a distance, while standing on the pedestrian walkway. The terraces at Mystique also appear to be far more generous in size than those at Katikies. My disclaimer is that I haven’t had the good fortune of staying at Katikies, so my assessment could be inaccurate.

Services:

When I stayed at Vedema 2 years ago, I had enjoyed the use of the hotel van to go back and forth between Fira, the private beach, and the hotel. I inquired about similar services from Mystique and was told that the complementary transportation is limited to arrival and departure to and from airport/port. I’m not sure if the guest at Mystique is welcomed to use the facility at Vedema or its beach.

Overall impression:

I thought the color scheme of the resort and the interior of the room worked very well. It is softer on the eyes and more inviting than the stark white and blue palette that typifies that other resorts. The sense that Mocheex expressed about the resort being unfinished could be partly due to adjacent properties that appears to be abandoned. There remained a few suites off to the side of resort that have not been renovated. While we were there, there was a photographer taking pictures for the website and brochure. The sharper eyes might have noticed that the pictures on their website and brochure are from the resort’s former incarnation. I really enjoyed my stay at the resort. The service, while not the most refined, is more than attentive, and the staffs were all exceedingly friendly. For the price (compared with Katikies) and point earning potential, I would still consider staying at Mystique when I return to Oia.

I'm not too familiar with posting pictures on this site. Let me know if you can't open the link.

http://s211.photobucket.com/albums/bb142/wl2858/

Beanstalk-- thanks for the report and photos-


between you and Mocheex you've convinced us to visit this property.


I'm always thankful for the folks here on FT--

the best travel resource on the web ^

Beanstalk, great report and photos. Thanks!

Thanks! Now I am considering keeping my reservations! Eventually, I am going to need to suck it up and make a decision (Mystique, Katikies or Kirini)

We are sitting in our room at the Santa Marina in Mykonos listening to the CD and wishing we were still at Mystique.

MoCheex,
I don't mean to change the topic of the post, but since many people who go to Greece visit both Mykonos and Santorini and will look to stay at the Starwood hotels, I was wondering what your impression is of the Santa Marina hotel in Mykonos? We will be staying there in two weeks, then going to Santorini, and I have heard very mixed reviews of the Santa Marina.

So have I. That is why I chose Belvedere for Mykonos. I've booked Grande Bretegne in Athens and Mystique in Santorini (subject to change), but passed on the Santa Marina.


MoCheex,
I don't mean to change the topic of the post, but since many people who go to Greece visit both Mykonos and Santorini and will look to stay at the Starwood hotels, I was wondering what your impression is of the Santa Marina hotel in Mykonos? We will be staying there in two weeks, then going to Santorini, and I have heard very mixed reviews of the Santa Marina.

MoCheex,
I don't mean to change the topic of the post, but since many people who go to Greece visit both Mykonos and Santorini and will look to stay at the Starwood hotels, I was wondering what your impression is of the Santa Marina hotel in Mykonos? We will be staying there in two weeks, then going to Santorini, and I have heard very mixed reviews of the Santa Marina.

The Santa Marina was ok...not great. We had a junior suite which was pretty nice and had an ocean view. We made some friends with a couple in a deluxe room and it was a motel 6 room. The breakfast buffet was ok and expensive if not included in your rate (40 Euro pp). The food was expensive in general at the resort and the staff was generally uninterested in helping or answering the phone. The resort offers a shuttle to town 2x daily but the times are not all that convenient. A cab to town is only 5 Euro (and walkable if you are looking to stretch your legs) so it is not too bad. The resort has a private beach but they play club/techno music (with DJ and all) pretty loudly the entire day. The pool area is pretty nice and Ornos Bay is pretty.

Coming from the Mystique where it is stunningly beautiful and the staff falls all over themselves to make sure you are enjoying your stay it was a little of a tough transition. It was a nice resort but could have been anywhere.

We went to the Belvedere to eat at the Nobu restaurant and have a drink. The Belvedere is like the Roosevelt in LA. It is very trendy. It has a great pool area (albeit small) with couches, loungers and day beds. The view is pretty nice especially at sunset when there are no cruise ships in the way. There is supposedly a new Colin Cowie (spelling?) club being set up there as well.

Full trip report to be posted shortly!

Beanstalk-- thanks for the report and photos-


between you and Mocheex you've convinced us to visit this property.


I'm always thankful for the folks here on FT--

the best travel resource on the web ^


This place looks great, but I'll stick to the less lovely Vedema with my mom and her partial knee replacement.

Thanks for the great trip reports. Keep them coming...

Any new reviews?

Any new reviews?

I recently stayed at Mystique and was very happy with the hotel. After reading the initial reviews I almost tried to cancel and stay at Katikies. I am glad I did not. The property was beautiful, quiet and in a great location. I was very happy and would stay there again.

Thanks, when you get a chance we would certainly appreciate a quick review!



I recently stayed at Mystique and was very happy with the hotel. After reading the initial reviews I almost tried to cancel and stay at Katikies. I am glad I did not. The property was beautiful, quiet and in a great location. I was very happy and would stay there again.

I dropped by Mystique when I was in Santorini last month (stayed at the Vedema and got a fantastic SPG Plat upgrade to an Aegean Villa......with a big hottub out of the balcony........on an award stay BTW ^). Anyways, Mystique REALLY needs a better sign. I really wanted to stop by it after we saw the sunset in Oia. I saw a sign for "Mystique Parking" so I pulled in. It then took me another 30 minutes to find the damn hotel!!!! :mad: I crossed the road and the walked all the way to the left, then all the way to the right down the main street. Couldn't find it for the life of me and there was NO SIGN whatsoever with the exception of the "parking" sign. It probably didn't help that it was 11PM out, but I was walking down stairs and into peoples private villas looking for the place. I FINALLY found Mystique and it seemed pretty good. Too bad it was too dark to see the view as it must be amazing from there. The minuses would be that it seems much less private than Vedema. You can have people walking by your room at all hours and peeking in if they want. Also some of the rooms had patios that were ACROSS the walkway from the room, not very private there either. But everything else looked quite nice at Mystique. I wanted to stay there for one night, but since I booked Vedema on the European Holiday points rate of less than 10k pts per night and Mystique wanted 50k pts per night, it was a definite no-brainer to stay at Vedema. We loved the Vedema even though going in we were real worried that we'd be missing out due to the location based on reports here on FT. The Vedema location we thought was great, authentic Greece, etc. Although if I were paying and Mystique was only slightly more $$$, I would probably choose Mystique for the fabulous view. All in all it looks like a nice place and I wouldn't hesitate to stay there, although I'd never blow that many points for the place, just not worth it IMHO.

Mystique, here's your homework:

GET SOME BETTER SIGNAGE!!!!!!

I dropped by Mystique when I was in Santorini last month (stayed at the Vedema and got a fantastic SPG Plat upgrade to an Aegean Villa......with a big hottub out of the balcony........on an award stay BTW ^). Anyways, Mystique REALLY needs a better sign. I really wanted to stop by it after we saw the sunset in Oia. I saw a sign for "Mystique Parking" so I pulled in. It then took me another 30 minutes to find the damn hotel!!!! :mad: I crossed the road and the walked all the way to the left, then all the way to the right down the main street. Couldn't find it for the life of me and there was NO SIGN whatsoever with the exception of the "parking" sign. It probably didn't help that it was 11PM out, but I was walking down stairs and into peoples private villas looking for the place. I FINALLY found Mystique and it seemed pretty good. Too bad it was too dark to see the view as it must be amazing from there. The minuses would be that it seems much less private than Vedema. You can have people walking by your room at all hours and peeking in if they want. Also some of the rooms had patios that were ACROSS the walkway from the room, not very private there either. But everything else looked quite nice at Mystique. I wanted to stay there for one night, but since I booked Vedema on the European Holiday points rate of less than 10k pts per night and Mystique wanted 50k pts per night, it was a definite no-brainer to stay at Vedema. We loved the Vedema even though going in we were real worried that we'd be missing out due to the location based on reports here on FT. The Vedema location we thought was great, authentic Greece, etc. Although if I were paying and Mystique was only slightly more $$$, I would probably choose Mystique for the fabulous view. All in all it looks like a nice place and I wouldn't hesitate to stay there, although I'd never blow that many points for the place, just not worth it IMHO.

Mystique, here's your homework:

GET SOME BETTER SIGNAGE!!!!!!
We never had anyone peek into our room. There are very few rooms there and it is down many steps so we never saw any people wonder off the street to peak at the place. Our balcony was across our room - 2 steps from the door across a pathway. It overlook the sea and when we sat on our balcony we felt we were right on top of the sea. It was spectacular. If anyone is worried about privacy I, it was never an issue for us.

Well, when I walked by late at night, I could see in many rooms (not only in Mystique, but other private villas and residences on the cliff). I almost felt like a voyeur or something. :)

We just returned from a 2-week trip to Greece visiting Crete (Blue Palace), Santorini (Mystique), and Athens (GB and Arion). I will write about Mystique on this thread.

We had booked a stay here for 5 nights on points. I was lucky to book this stay before they raised the point requirements. Compared to what they now are asking, 80,000 points for 5 nights was a bargain.

The property is exactly as others have described on this post so I would not say much more about it. Although I am a Platinum, we were not upgraded due to the fact that the hotel was sold out. Regardless, we had a great room with a very large size living area as well as a terrace large enough for two lounge chairs.

Breakfast was not included in our plan since we stayed on points. The restaurant offers a la carte breakfast at 55 euros. There are plenty of cafes just a short walk from the hotel where you can get the same breakfast and view (minus the service of course) for a fraction.

The hotel is very quiet and sicne it only has about 16 rooms, you hardly see any crowds. In fact, the only noise you hear are the ladied in the office talking on the phone. It has a small but very nice pool with a sun deck that accommodates about 20 people but we never saw more than 3-4 people there at a time. The same goes for the restaurant with hardly a couple of tables occupied at a time. The lunch and dinner menu were very simple with a handful of items but very pricey. Again, you will find plenty fo good cafes and restaurants in downtown Oia just a short walk away.

The hotel does offer free transportation to the airport and ferry dock. We had contacted the hotel prior to arrival and they were waiting for us with a sign as we arrived via ferry from Crete. Upon our arrival, they escorted us to the office where they were waiting for us with glasses of champaign and cold water. On our departure, the arranged transportation for our late evening flight even though we had already checked out of our room earlier that day.

The hotel has a private beach area in the southern part of the island called Black Beach. This area is shared with Vedema. Although Vedema has its own shuttle bus that transports guests to the beach, you are on your own at Mystique. We rented a car on our first day so this was not a problem for us. The hotel has private parking across the street.

Everyone here is super nice and friendly. From bellman to housekeeping to hotel management. Although they have been open only since mid May, they appear to have become a popular destination espacially with Americans who were occupying most of the rooms while we were there.

I hope this is helpful. I would be happy to answer any specific questions the FTers may have.

Anyone able to book a reservation for 2008 at Mystique, Santorini, Greece. I tried many dates (from April till September) throughout 2008 at SPG.com but none is available.

Anyone able to book a reservation for 2008 at Mystique, Santorini, Greece. I tried many dates (from April till September) throughout 2008 at SPG.com but none is available.

and what were you told when you called spg reservations? :confused:

Anyone able to book a reservation for 2008 at Mystique, Santorini, Greece. I tried many dates (from April till September) throughout 2008 at SPG.com but none is available.

You can't book this through spg.com. You have to call the Customer Contact Center as it is a all-suite/villa property.

T&C's under redemption says:

(3) Some properties do not have standard rooms. All rooms at Category 7 hotels--the Bora Bora Nui Resort & Spa, the St. Regis Resort Bora Bora, and the Le Méridien Bora Bora in Bora Bora; the W Maldives, Maldives; the Sunset Key Guest Cottages, A Westin Resort, Key West; and the Mystique, Santorini, Greece are suites or villas only and require 60,000 to 140,000 Starpoints per night for a free night in a standard suite. All rooms at Category 5 hotel--The Resort at Singer Island, Singer Island, FL are suites only and require a minimum of 24,000 to 64,000 Starpoints per night for a free night; therefore, Starpoints Awards reservations for all these hotels must be booked at a higher Starpoint rate through your local customer contact center.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

You can't book this through spg.com. You have to call the Customer Contact Center as it is a all-suite/villa property.

T&C's under redemption says:

(3) Some properties do not have standard rooms. All rooms at Category 7 hotels--the Bora Bora Nui Resort & Spa, the St. Regis Resort Bora Bora, and the Le Méridien Bora Bora in Bora Bora; the W Maldives, Maldives; the Sunset Key Guest Cottages, A Westin Resort, Key West; and the Mystique, Santorini, Greece are suites or villas only and require 60,000 to 140,000 Starpoints per night for a free night in a standard suite. All rooms at Category 5 hotel--The Resort at Singer Island, Singer Island, FL are suites only and require a minimum of 24,000 to 64,000 Starpoints per night for a free night; therefore, Starpoints Awards reservations for all these hotels must be booked at a higher Starpoint rate through your local customer contact center.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

William,

I am not talking about reward reservation. I am asking about paid stay reservation.

I poked around dates in 2009 (up to the 550 day advance limit) and never found any rooms. With only 18 rooms, it must be tough to book.

William,

I am not talking about reward reservation. I am asking about paid stay reservation.

Okay, thanks. That requires a little more looking into; however, I might add that paid rate reservations for this resort are bookable through the Customer Contact Center. Maybe you should try there until this gets sorted out. My apologies for the inconvenience.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

First off, i love this hotel. This is a seasonal hotel and From November 2, 2007 to April 15, 2008, Mystique will be closed for the Winter season and scheduled to reopen on April 16, 2008. Please contact the hotel for further information.

After those dates, they are wide open. Hope this helps, and I'm surprised William didn't know this.

First off, i love this hotel. This is a seasonal hotel and From November 2, 2007 to April 15, 2008, Mystique will be closed for the Winter season and scheduled to reopen on April 16, 2008. Please contact the hotel for further information.

After those dates, they are wide open. Hope this helps, and I'm surprised William didn't know this.

He must have fixed something, because there are summer 2008 dates there that were unavailable this morning.

...I'm surprised William didn't know this.

Well, first of all, I don't book reservations for a living, so yes, there is every likelihood that I might miss something like this. :) But, second of all, I did know they were operational on a seasonal basis. ;) That's why I was checking past April 2008 for availability, like the OP, and found none online, but wide open availability through the Customer Contact Center. Hence, my advice to call there if he wanted to book a paid rate reservation right away. :D

Seems to have been fixed in the interim, however. :)

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

After those dates, they are wide open. Hope this helps, and I'm surprised William didn't know this.

Questioning William is like offering Chuck Norris 'outside' for a fight, or tugging on Superman's cape. You can do it, but it isn't wise to face the consequences....William knows everything, he just pretends he doesn't ;)

Questioning William is like offering Chuck Norris 'outside' for a fight, or tugging on Superman's cape. You can do it, but it isn't wise to face the consequences....William knows everything, he just pretends he doesn't ;)

Respectfully, I have to disagree. :) Chuck could dust me off in a matter of seconds and I have been known to step on kryptonite on occasion. Simply said, I get things wrong sometimes...like the recent misunderstanding with 50PRG...but fortunately for all of us, it is few and far between. ;)

But, thanks for the vote of confidence, notwithstanding. :)

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com

First off, i love this hotel. This is a seasonal hotel and From November 2, 2007 to April 15, 2008, Mystique will be closed for the Winter season and scheduled to reopen on April 16, 2008. Please contact the hotel for further information.

After those dates, they are wide open. Hope this helps, and I'm surprised William didn't know this.


I know they are closed from November till mid April. That is why I check from mid April till September 2008 for availability on SPG.com but was not able to find any. Thank you for your attempt to help.