Starwood Preferred Guest - Hotel and Towers
Jul 30, 06, 9:44 pm
Anybody has any idea about what "Hotel and Towers" originally intended to meant? Was staying in Sheraton Bangkok Hotel and Towers... which has one building with floors 1-17 presumably belong to "hotel" and floors 18-28 belong to "towers" (may be mistaken by floor or two)... visual inspection have not discovered any differencies between "hotel" and "towers" parts... It sound a little bit srange.
Question: what's the usual difference between "hotel" and "towers" - or it case by case level depending of the hotel?
Jul 30, 06, 10:25 pm
I cannot answer the question, but if I remember right, the Sheraton Seattle used to be called "hotel and towers." The towers were kind of like what we would call the club level now days.
Jul 30, 06, 11:31 pm
The Towers product is very inconsistent today, probably due to local conditions at each hotel's market. Some operate as an almost completely separate hotel for the Towers part, with bigger room size, better furniture, as well as extra services (lounge, meeting space, laundry allowance, etc.). Others are indistiguishable from the rest of the hotel, just higher floor. Presumably the Towers was meant to be more upscale than the Club program, but has not worked out world-wide. The HKG Towers is a good example of one that does work well -- but it is also quite expensive, sometimes close to double the price of the Sheraton rooms.
AZ Travels the World
Jul 31, 06, 9:55 am
. . . The HKG Towers is a good example of one that does work well -- but it is also quite expensive, sometimes close to double the price of the Sheraton rooms.
It works well (that part of the HK hotel is truly very nice) as long as you take the time to understand their unique approach and rules. It is very confusing. The problem with this "and Towers" concept is that there is no consistency in how things are handled at the various "Towers" properties. In one city, a SPG upgrade is to a "Towers" room. In another, such as HK, that will never happen. Consequently, you never know what you can expect. I can't belive that serves the brand well.