Northwest WorldPerks (Discontinued Program) - Upgrade "buyer's remorse"




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MJLogan
Jul 16, 06, 11:22 am
Bottom line: I got caught up in the game of scoring an international upgrade, and lost sight of the real goal--to have a great trip. I wonder who else has a similar story.

I was pretty shocked a couple of months ago to find upgrade space available--at a B fare only a couple hundered bucks above the cheapest coach fares I could find--for two R/T tickets from Los Angeles to London and Paris, for late June/early July. The routing way a bit weird, but that's the FT way, isn't it?

My friend wanted to go a few days early and spend extra time in Paris. The only way I could get him there with an upgrade was LAX-SAN(on AA)-DTW-CDG. The WP agent tried mightily to access the DTW-CDG upgrade without adding the pointless detour to San Diego, but she couldn't do it. And of course, my friend's bags never made the transfer from AA to NW at SAN. They were flown back to LAX and sent to Paris on a direct AF flight the next day. Because he couldn't get any info from NW about the ETA of his bags, he spent his first day in Paris shopping for clothes.

I was able to meet him a few days later in London via a normal LAX-DTW-LGW route, with no problems.

We flew home together, on the exhausting routing of CDG-AMS-MEM-LAX. CDG-AMS was in KL's "Europe Select," which is just coach on a 737 with a sort-of edible mini-lunch and a newspaper. I reserved us aisles across from each other, so it was tolerable but nothing special. AMS-MEM was on an ancient NW DC-10. I think the cabin staff was recalled from the desert along with the plane--both plane and FAs were semi-functional and creeky. The IFE wasn't working at our seats, the seats themselves were not particularly comfortable, the food was not at all good and the cabin was stuffy. The MEM-LAX leg, by contrast, was as nice as domestic first on NW gets--both food and service was better than in WBC, and the seat was nearly the same.

About midway across the Atlantic, my friend and I decided that--as long as we both had aisle seats--we would have been much happier in coach on a nice AF 777, flying directly from CDG to LAX. We'd have saved a few hundred bucks, a bunch of WP miles and several hours of our lives.

So--who else occasionally forgets the real point of travelling in pursuit of miles, upgrades or status? Of course, those things often ARE the real point for us, but sometimes I just want to have a nice vacation...


Standby4321
Jul 16, 06, 11:48 am
I always get an aisle seat, often exit row, with the lowest coach fare and the best routing and schedule that I can obtain. From time to time, I get an upgrade to WBC and it's nice, but it is not something that I will part with money or miles to get because those are resources that can be put toward the next trip.

DanTravels
Jul 16, 06, 8:06 pm
I always get an aisle seat, often exit row, with the lowest coach fare and the best routing and schedule that I can obtain. From time to time, I get an upgrade to WBC and it's nice, but it is not something that I will part with money or miles to get because those are resources that can be put toward the next trip.

I wholeheartedly agree. Get me an T/K fare class exit row aisle seat (or any seat that shows as green on Seatguru) and I'm happy. If I get upgraded to WBC or even domestic first, I'm grateful, but I'll save the cash and RDM's for someday when I'm traveling for fun, with my family.


EXLEFTSEAT
Jul 17, 06, 1:18 am
It is a great feeling to hear that so many of my fellow frequent flyers are doing just what I am doing. And I always thought I was the only one. That's
why I started the "hoarding miles" thread. I feel exonerated. It's a good day!

mot29
Jul 17, 06, 6:08 am
Generally I agree -- when I'm paying for an across the ocean trip with cash and earning miles, then a forward coach cabin seat on an aisle is great. And I use the miles for crossing the oceans on base miles WBC. This year I flew/am flying DCA-TXL, DCA-PVG-NGO-DCA, and BWI-JNB, all on base miles in business class. The best return for miles spent.
tom

MJLogan
Jul 17, 06, 10:28 am
I only make Plat by the skin of my teeth each year, paying personally for every trip I take--so if I used my miles for actual tickets, rather than upgrades, I'd probably be silver. I still think int'l WBC upgrades are a great value, but only on routing I'd accept if I were sitting in coach. The extra stops, and the TATL leg in that old DC-10, should have been deal-breakers for me. I'll know better in the future.

OutOfOffice
Jul 17, 06, 11:25 am
More than once I have upgraded a B fare only to regret it. I have vowed to only sit in front internationally on upgrades if I need the 50% eqm bonus or if the B fare premium is close enough to the lowest avail econ fare which to Europe is pretty much only in the winter.

Poopdeck90210
Jul 17, 06, 11:33 pm
CDG-AMS was in KL's "Europe Select," which is just coach on a 737 with a sort-of edible mini-lunch and a newspaper.
:D Good one... "sort-of edible mini-lunch". I picture this being bean sprouts on stale rye bread with an ancient container of water and a small bag of carrots with some white stuff growing on the carrots. :rolleyes:

Glad you and your friend got back okay. Oh... what is an "IFE" anyway?

Thanks!

-Alan

sllevin
Jul 18, 06, 12:32 am
See, now, two or three times a year I fly longhaul in coach, thinking "it's not going to be so bad" -- and then afterwards, I kick myself, because it IS that bad.

I'm always sore for a couple of days, and the lack of sleep means you lose time, etc, etc

But hey, if coach works for you, that's cool. To be honest, if you don't care about flying up front, then it does allow you to be very flexible with whom you fly. No reason to build miles or status sitting in back. You are better being savagely dedicated to the cheapest possible fare.

Steve

JBLUA320
Jul 18, 06, 12:47 am
sllevin, I don't upgrade, but loyalty is still important, even if you sit in the back, if for nothing else than the purposes of free tickets. You don't have to wish to be up front to be collecting non-orphan miles.

jamiel
Jul 18, 06, 7:27 am
I will switch from a nonstop to a single stop to get an upgrade. More than that isn't worth it (unless it gets me something else tangible...a different airline/aircraft/airport/...)

BigLar
Jul 18, 06, 7:34 am
Your statement about a "B fare only a couple hundred bucks above the cheapest economy" is interesting, since that's what I would choose to upgrade. However, the upgradeable fares I've been finding seem to be about double to triple the coach fares.

Maybe I just don't spend enough time prowlng the website.

BearX220
Jul 18, 06, 10:33 am
About midway across the Atlantic, my friend and I decided that--as long as we both had aisle seats--we would have been much happier in coach on a nice AF 777, flying directly from CDG to LAX. I agree with that, but it's all situational. I would not go through the contortions you did, with two unnecessary extra transfers, to upgrade into the front cabin of a transatlantic NW DC-10. I'd rather get home quickly in coach on a newer plane with better service.

But if I were upgrading on a nonstop longhaul it would be worth extra strategizing. On an Asian (or some European) carriers, one extra transfer is worth it.

On domestic transcons, most of us NW elites are opting for a mid-con transfer in order to sit in F that costs us time and occasional aggravation -- we could sit in coach on a competitor and usually get where we're going faster. But on balance, if you have to do the trips often enough, it's worth it.

sllevin
Jul 18, 06, 5:47 pm
sllevin, I don't upgrade, but loyalty is still important, even if you sit in the back, if for nothing else than the purposes of free tickets. You don't have to wish to be up front to be collecting non-orphan miles.

I understand that, but, at the same time, when I've looked at the numbers, it doesn't make sense. Free tickets in coach aren't typically worth very much. Admittedly, if you have need to go to lesser-served places that's perhaps different, but broadly speaking, I don't value ANY coach travel domestically at more than 800 dollars roundtrip -- but I live in an LCC served area and typically consider going to LCC-served destinations in an emergency.

Priceline to get to Europe can oten get you over the pond at the last minute for under $1,000.

So, for me, I'd have to weigh those miles against any savings I could get by being savagely dedicated to price. And in my book I believe I could easily save more money by being dedicated to price than I ever would by redeeming miles (and giving up 10 dollars here, or 30 dollars there to get miles).

Obviously, each person has to do the math, but if you fly coach, ANY time you are spending more than the cheapest fare -- or taking a less-direct routing -- you should think about that.

Steve



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