American Express Membership Rewards - Centurion fulfillment problems?
aviators99
Jul 12, 06, 5:22 pm
I received my Centurion cards via UPS overnight earlier in the week. I'm pretty sure there's some stuff missing. Can someone who has recently received one tell me what I'm missing? I have put up a photo at http://www.mailcall.com/centp.jpg
The area I'm talking about it whatever is meant to be to the right of the card. There is clearly an indentation for something and even a ribbon that's obviously meant to be used to lift something out. What is supposed to be there???
jchand
Jul 12, 06, 6:51 pm
Very Nice.
My new Centurion ( Chip & Pin ) arrived the other day in a DL envelope.
Jblackbelt
Jul 12, 06, 7:27 pm
my guess is the books / enrollment forms? i dont know cause i dont have a centurion but that would be my guess. im intersted in what you recieve when you get it.
111gecko
Jul 12, 06, 7:29 pm
Mine was shipped yesterday. I will update when I return to town on Friday.
received mine and an additional cardholders two weeks ago - same big empty space. i noted that the enrollment for avis prez club and hertz were not there....
aviators99
Jul 13, 06, 1:34 am
received mine and an additional cardholders two weeks ago - same big empty space. i noted that the enrollment for avis prez club and hertz were not there....
Yes, that was true for me too. The CSR/activation person seemed surprised about it, and also that the Priority Pass application was part of the credit card registation form.
I called Amex, and they said it sounded like I was missing some sort of features/benefit book. She ordered a package to be sent to me with everything that should be in there.
111gecko
Jul 13, 06, 3:31 pm
I received mine today. It is a business card though so the package is a little different. Next to the card it has a travel wallet. Underneath the card was the Centurion benefit book. In addition it has the enrollment forms for hotel/car programs and the disclosure documents. Underneath that was the full membership reward catalog/travel portfolio and intl airline program.
That was everything.. Let me know if I am missing something.