AirTran Airways A+ Rewards - Elite Advanced Seating on Reward Tickets

I booked an award ticket through AirTran and told it was not available for early seat assignment. If my memory is correct, isn't a perk of being an Elite Member having the ability for advance seat assignments on all fare classes? Has this perk changed?

I booked an award ticket through AirTran and told it was not available for early seat assignment. If my memory is correct, isn't a perk of being an Elite Member having the ability for advance seat assignments on all fare classes? Has this perk changed?
Email the elite desk for a seat assignment.

What's the email address for the A+ Elite and/or the A2B desk?

Thanks

A2B: a2bservice@airtranweb.com