SirFlysALot
May 20, 06, 6:11 pm
But frequent-flier programs are starting to show their age. Some travelers are becoming frustrated by the difficulty they're having cashing in their miles as the airline industry struggles to stay aloft.
And one analyst warns that continued disenchantment among passengers could cause credit card companies and others that offer miles as incentives to pull out of the business altogether.
The stakes are huge: Today, travelers worldwide have accumulated 14.2 trillion frequent-flier miles, said Randy Peterson, editor and publisher of Inside Flyer magazine. That's enough for 568 million free flights.
http://www.chicagotribune.com/travel/la-fi-biztravel20may20,1,5339518.story?coll=chi-homepagetravel-hed
And one analyst warns that continued disenchantment among passengers could cause credit card companies and others that offer miles as incentives to pull out of the business altogether.
The stakes are huge: Today, travelers worldwide have accumulated 14.2 trillion frequent-flier miles, said Randy Peterson, editor and publisher of Inside Flyer magazine. That's enough for 568 million free flights.
http://www.chicagotribune.com/travel/la-fi-biztravel20may20,1,5339518.story?coll=chi-homepagetravel-hed