Alaska Airlines Mileage Plan - Kiosk got stuck in a loop..

Last Friday (4/7) I got the far left kiosk (at PHX) stuck in a loop during the seat changing portion. I used the e-mail form on Alaska's website for the My.AlaskaAir, but I was wondering if that would be the best people to send it to. I sent them to way I was able to get it to loop, but I did not provide them the video I was able to capture on my phone. In the end, the ticket agent had to check in me since the kiosk was stuck in a loop. It was pretty comical to see, being a former software tester :)

I have the video now, but it's only of the loop part, not how I got it into the loop.

-Colby

I must be stuck in that loop, because I am not understanding what you are asking. :confused:

I must be stuck in that loop, because I am not understanding what you are asking. :confused:

Is the My.AlaskaAir form on AS' website the best place to contact someone about this problem?

I got one that was stuck in a loop in OAK. The CSR promply reset it and it started working again. I dunno if emailing AS would help much.