American Express Membership Rewards - How long before an overseas charge gets posted?
halo2fan
Apr 8, 06, 8:04 pm
I'm a new Amex cardholder and several weeks ago made my first purchases abroad at a South American country. (US card holder). About $400 for hotel, and a $30 restaurant tab.
I ate out on Thursday, March 16 and I checked out of the Hotel on Sunday, March 19.
Fast forward 22 days to today, and neither charges have been posted to my account. My statement closed yesterday btw.
Lol, not complaining of course, but curious -how long does it typically take for charges abroad to be posted to account?
thanks
benolaa
Apr 8, 06, 10:39 pm
In my expierence when traveling to the middle east it only takes a maximum of 7 days if they took an imprint and did swipe the card it can take up to 60 days after that time you should be in in the clear.
Brobbel
Apr 9, 06, 12:17 pm
My experience: it differs from one day to over three months. It depends not on the country, but on the cardreceiver.
With my experience - as I am using my Amex outside the US for more than 80% of my charges - it takes 3-5 days for them to post. I perform 20-30 transactions every month...
venice4504
Apr 9, 06, 8:19 pm
I have also seen very prompt posting on my account from overseas purchases. This may also be because I am there a lot and they know my purchase history.
Centurion
Apr 9, 06, 10:26 pm
You easily had over 30 days when amex used to include an actual hard copy of your charge with your monthly statement. That was a long time ago...I think it stopped in the 1980s
irotem
Apr 10, 06, 8:31 am
I have also seen very prompt posting on my account from overseas purchases. This may also be because I am there a lot and they know my purchase history.
I can't imagine that purchase history has an influence on the speed of the charges being posted... Today, with modern technology the information just passes faster. Amex has no control on the incoming charges' speed, nor do I think that they would hold it from being posted because the charge's origin is infrequent...
csdavidson
Apr 10, 06, 10:24 am
I still do no understand why charges are not posted instantaneously, or within an 30 minutes. Surely each time a transaction is processed, it needs to hit Amex for authorisation? If the transaction proceeded then it should be visibile online within a matter of minutes.
While I must admit that my Charge card does post transactions faster than my Visa (or my Amex Credit Card), I still think it's a little slow. Charges that I put through on Wednesday, Wednesday Night/Thursday Early Morning are often visible on Friday Morning.
Am I missing something fundemental about how payments are processed?
Cheers
Chris
colerc
Apr 12, 06, 12:57 pm
I still do no understand why charges are not posted instantaneously, or within an 30 minutes. Surely each time a transaction is processed, it needs to hit Amex for authorisation? If the transaction proceeded then it should be visibile online within a matter of minutes.
While I must admit that my Charge card does post transactions faster than my Visa (or my Amex Credit Card), I still think it's a little slow. Charges that I put through on Wednesday, Wednesday Night/Thursday Early Morning are often visible on Friday Morning.
Am I missing something fundemental about how payments are processed?
Cheers
Chris
There are two steps: first the charge is authorized, then it is settled. Some companies (like BofA, MBNA are the only two I know of) will put the authorizations on your online banking statement, under a heading like "Pending Transactions." As long as the card is authorized, either via a swipe-terminal or if the merchant calls it in (if they're using an old-fashioned card imprint reader), then the credit card company knows immediately taht there is a charge on the way, and you can call the company and they could tell you what the charges are. Some places (though basically none in the U.S.; I'm not sure how common this is elsewhere) don't authorize small charges, say under $50, so AmEx or whoever would have no knowledge of the transaction until the settlement process (see below).
Most companies prefer not to list authorizations/pending transactions on the online banking, because this can confuse customers--the authorization may not be for the exact same amount as the final transaction, particularly for something like a hotel where they may authorize for more than just the room rate, since they want to make sure there will be room on your card if they need to charge you for room service or something.
It takes a couple of days (normally) for settlement since there are a number of places where transactions are "batched" as they make their way back to AmEx or whomever for payment--for example, the merchant may only send a finalized list of transactions out once a day to its credit card processing firm, and that firm may wait a day before sending on the info to AmEx, and then AmEx generally only updates the online banking database info once a day.
If the merchant for whatever reason batches less often than once a day, as might be the case for a very low-volume merchant, or if they temporarily lose track of your transaction or something, then it could be days later before they send it in, and that much longer before you see it.
The international aspect doesn't matter, for the most part: most merchants use a swipe terminal that's connected to a phone line or something of the like, so authorizations are processed immediately (and show up immediately on advanced online banking systems, like BofA's) and then settlement is also automated but happens a bit later. If you're somewhere that's a bit behind the technology curve and they still use a card-imprint machine, then you could be looking at a slower posting.
Sanosuke
Apr 12, 06, 4:32 pm
In Australia, some places will use telephone authorization of charges and THEN imprint the card AFTER recieving an authorization number through telephone prompting via the credit card company.
Sanosuke!
colerc
Apr 12, 06, 4:37 pm
In Australia, some places will use telephone authorization of charges and THEN imprint the card AFTER recieving an authorization number through telephone prompting via the credit card company.
Sanosuke!
Not sure if you're disagreeing with me or not, but I just wanted to point out that this agrees with what I wrote (though my writing was more convoluted). For merchants which don't have an electronic/phone-connected swipe box, they have to authorize transactions by calling the company and typing in the relevant information. They get an authorization # from the phone system and write it on the imprint slip. Electronic swipe boxes essentially do the same thing, but don't require human intervention. In either case, AmEx's CSRs would be able to see the record of the authorization, but AmEx's online system doesn't display the charge until it clears a few days or more later.