American Express Membership Rewards - Centurion: Does Raffles L Ermitage have 1 night free rate?




Taro
Apr 8, 06, 7:38 am
I booked Raffles L Ermitage of CA United States for Centurion 1 night free rate through Centurion travel desk, but the next day I had a call from AMEX saying that Raffles L Ermitage didn't have the one night free rate through a year. Certainly, the itinerary on Galileo View Trip doesn't show the one night free benefit.
#I know Raffles L Ermitage doesn't offer the one night free for Centurion Suite. I'm mentioning the normal rate for Centurion member.

My Centurion member benefits book of Japan includes Raffles L Ermitage for one night free program, so I think the possible answer is one of 2.
1. Japanese Centurion member benefits book has the errata.
2. Raffles L Ermitage is in effect a breach of the agreement for Centurion program.

Would you check the Centurion member benefit book of US or other countries?
If Raffles L Ermitage includes the one night free benefit, I think the answer is the above number 2 with regret.
I appreciate your feedback.


NickW
Apr 8, 06, 5:49 pm
If Raffles L Ermitage includes the one night free benefit, I think the answer is the above number 2 with regret.
I appreciate your feedback.
I haven't used the free night at Raffles yet, but the Mandarin Oriental benefit is subject to blackout periods. Perhaps this applies to the date of your reservation?

Taro
Apr 9, 06, 2:53 am
I haven't used the free night at Raffles yet, but the Mandarin Oriental benefit is subject to blackout periods. Perhaps this applies to the date of your reservation?

Thank you for your reply, NickW.
I just thought the same thing as you, blackout dates.
When I asked Centurion travel desk, the desk said "Raffles L Ermitage doesn't offer the one night free benefit this year. It's not blackout".




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