free101girl
Feb 25, 01, 10:38 pm
Wow. What an interesting last few days this has been! I stayed at three different Hilton properties here in Southern California on three consecutive evenings. There was a world of difference between them.
See my "Fast Track in So Cal" post for the first two. But I just have to say some really good things about the Doubletree Anaheim/Orange County (which is actually in Orange, CA).
When my husband and I checked in, we were given upgraded accommodations and the usual cookies, but nothing was said about breakfast. I mentioned that I was a Gold VIP and the clerk immediately apologized, said she had "Blue" on the res, and handed over two certificates for a full buffet breakfast in the restaurant. She mentioned we had already been upgraded just because we were HHonors Blue!
Room was actually nicer than either of the Hilton properties I had stayed in earlier in the week. Plus, there were better goodies in the bathroom (sewing kit, etc.) and a robe.
An hour or so after we arrived, the manager called to welcome us. Nice touch. Shortly after that, bell service arrived with a comp bottle of white wine. Okay, now I'm impressed.
We went out to dinner and returned to find bed turned down and room tidied (wastebaskets emptied, etc.) This was between 7 and 9 pm on a Saturday evening -- according to the info card in the bathroom, they don't even HAVE regular housekeeping staff on duty at that time! I certainly didn't get service like this at the Hiltons. And get this -- the (weekend special) rate was $78!
Every single person we spoke with at this property -- front desk, bell staff, valet parking, concierge desk, restaurant staff, gift shop staff -- was helpful and friendly.
BTW, this property has shuttle bus service hourly to Disneyland, which is nearby. From now on I'll definitely be taking our out-of-town relatives up there when we visit Disneyland. Much easier to spend the night there and get an early start on the park in the AM!
[This message has been edited by free101girl (edited 02-25-2001).]
See my "Fast Track in So Cal" post for the first two. But I just have to say some really good things about the Doubletree Anaheim/Orange County (which is actually in Orange, CA).
When my husband and I checked in, we were given upgraded accommodations and the usual cookies, but nothing was said about breakfast. I mentioned that I was a Gold VIP and the clerk immediately apologized, said she had "Blue" on the res, and handed over two certificates for a full buffet breakfast in the restaurant. She mentioned we had already been upgraded just because we were HHonors Blue!
Room was actually nicer than either of the Hilton properties I had stayed in earlier in the week. Plus, there were better goodies in the bathroom (sewing kit, etc.) and a robe.
An hour or so after we arrived, the manager called to welcome us. Nice touch. Shortly after that, bell service arrived with a comp bottle of white wine. Okay, now I'm impressed.
We went out to dinner and returned to find bed turned down and room tidied (wastebaskets emptied, etc.) This was between 7 and 9 pm on a Saturday evening -- according to the info card in the bathroom, they don't even HAVE regular housekeeping staff on duty at that time! I certainly didn't get service like this at the Hiltons. And get this -- the (weekend special) rate was $78!
Every single person we spoke with at this property -- front desk, bell staff, valet parking, concierge desk, restaurant staff, gift shop staff -- was helpful and friendly.
BTW, this property has shuttle bus service hourly to Disneyland, which is nearby. From now on I'll definitely be taking our out-of-town relatives up there when we visit Disneyland. Much easier to spend the night there and get an early start on the park in the AM!
[This message has been edited by free101girl (edited 02-25-2001).]