JetBlue TrueBlue - One-ways vs Rountrips: Price Drops, Taxes

Jetblue has a great policy regarding price drops: If it drops, you can get a credit for the difference to your account. (I think within 24 hours, they will even send it back to your credit card.)

But there is a disadvantage to that policy with roundtrips. If the outbound flight goes down, while the inbound rises, they can only credit the difference for the whole flight.

For this, and other reasons, I've been buying Jetblue flights as 2 one-ways. I thought I would take a hit with extra taxes or fees (or extra security screening) for buyng that way, but I haven't noticed that yet on my flight confirmation emails (nor the extra security screening...yet).

The Jetblue CSR didn't think it would cost extra, but I didn't really follow up to check. Is there some cost/fee that I'm missing for buying two one-ways?

At least in my case, all the little booking and pricing conveniences have switched me to Jetblue a lot more, but I would assume it is revenue negative overall.

I just want to commet that I always book round trip to save time and I never expereince that problem with getting credits. That incident actually happened a few time and they were able to credit the difference in the portion that went down and left the other portion the way it is. Let say a round trip from SMF to JFK... the SMF to JFK protion was booked at $150 and is now $125 whereas the JFK to SMF portion was booked at $150 and is now $300... I still get like a $25 credit credited back to my trueblue account becuase the first leg went down. You just have to tell them which flight went down, plus technically every fare you book with jetBlue is a one-way fare so thats how they know exactly how much you pay for each way of your round trip reservation. As far as taxes and fees, I think it comes out to the same regardless based when I looked at all my past reservations last week for my budget. But yeah, its AWESOME that jetBlue gives you credit when the fare goes down, though I dont think they loose that much revenue because most people don't even know about the policy.

I just want to commet that I always book round trip to save time and I never expereince that problem with getting credits. That incident actually happened a few time and they were able to credit the difference in the portion that went down and left the other portion the way it is. Let say a round trip from SMF to JFK... the SMF to JFK protion was booked at $150 and is now $125 whereas the JFK to SMF portion was booked at $150 and is now $300... I still get like a $25 credit credited back to my trueblue account becuase the first leg went down. You just have to tell them which flight went down, plus technically every fare you book with jetBlue is a one-way fare so thats how they know exactly how much you pay for each way of your round trip reservation. As far as taxes and fees, I think it comes out to the same regardless based when I looked at all my past reservations last week for my budget. But yeah, its AWESOME that jetBlue gives you credit when the fare goes down, though I dont think they loose that much revenue because most people don't even know about the policy.

Now I understand that you can make this work by discussing with the CSRs. Jetblue CSRs are definitely great!

I noticed that the price of my OW ticket dropped $50. I sent JB CS a quick note and they replied within 6 hrs (on a Sunday!) that they will credit me $50. I used a regular CC (NOT a JB AmEx CC) to purchase the ticket so I assume I will get $50 credited back to my original CC? Thanks for this thread!

"We have located your reservation and found that your outbound flight is eligible for the lower fare of $yyy.xx. Therefore, we have honored the lower fare and issued you a TrueBlue credit in the amount of $50.00."

I noticed that the price of my OW ticket dropped $50. I sent JB CS a quick note and they replied within 6 hrs (on a Sunday!) that they will credit me $50. I used a regular CC (NOT a JB AmEx CC) to purchase the ticket so I assume I will get $50 credited back to my original CC? Thanks for this thread!

"We have located your reservation and found that your outbound flight is eligible for the lower fare of $yyy.xx. Therefore, we have honored the lower fare and issued you a TrueBlue credit in the amount of $50.00."


The credit goes into your TrueBlue account, which is linked to your email address and TrueBlue number. It can be used for one year on future jetblue flights. They don't refund it to the card because all jetblue tickets are nonrefundable.

The credit goes into your TrueBlue account, which is linked to your email address and TrueBlue number. It can be used for one year on future jetblue flights. They don't refund it to the card because all jetblue tickets are nonrefundable.

Thanks. I just checked my TB account and I do see a $50 credit. Assuming I fly JB again before the expiration of this credit, I guess I can apply $50 to my next purchase. Just wondering if it's automatic thru the website (if I give them my TB number) or do I have to book my next flight via an agent to tell them I'd like to apply my credit. Regards.

Thanks. I just checked my TB account and I do see a $50 credit. Assuming I fly JB again before the expiration of this credit, I guess I can apply $50 to my next purchase. Just wondering if it's automatic thru the website (if I give them my TB number) or do I have to book my next flight via an agent to tell them I'd like to apply my credit. Regards.

There is an option to use your credit when you book a flight on their website. Just make sure to log into your True Blue account first. BTW, the credit is supposed to expire 12 months from when it was issued. JetBlue actually throws in another 3 months that they don't tell you about. You really have 15 months until your credit expires.

There is an option to use your credit when you book a flight on their website. Just make sure to log into your True Blue account first. BTW, the credit is supposed to expire 12 months from when it was issued. JetBlue actually throws in another 3 months that they don't tell you about. You really have 15 months until your credit expires.

Thanks! I found out how to do it by pricing out a fake trip...."Apply $50.00 USD of your airline credit towards your payment?" ^

Thanks! I found out how to do it by pricing out a fake trip...."Apply $50.00 USD of your airline credit towards your payment?" ^

Yes, jetBlue makes it very simple to get and spend credits, just sign in when you purchase a ticket online.

can you please help.. If we buy tickets now for sea-bos at 200 each and they drop to 149 durring a fare sale, do we will get the diffrent in a credit? even if the price drops in like a month? thanks

can you please help.. If we buy tickets now for sea-bos at 200 each and they drop to 149 durring a fare sale, do we will get the diffrent in a credit? even if the price drops in like a month? thanks

Yes. If you notice that the price drops on a flight, just call 1-800-JETBLUE and they can issue a credit for the difference between the fare you paid and the current fare. I just did this last weekend for a JFK-LAS flight that (briefly) dropped to $129.

If you do call for a credit, I'd recommend re-confirming your seat assignments. Sometimes the assignments seem to get removed when this is done.

Bill