Hilton HHonors - Why Conrad is not considered as a Luxury hotel?

Just came across this link (http://consumercenter.jdpower.com/cc/rd/cc/travel/ratings/hotels/index.asp) (JD Power & Associates) while browsing *wood forum, How come Conrad is not even mentioned in the “Luxury hotel” category? Same thing for the Business Travel News Survey (http://www.btnmag.com/businesstravelnews/images/pdf/hotel_chain_survey_06.pdf), no mention of Conrad again. Any idea why?

How about lumping Sofitel into the luxury category... Sure some of them are ...

How about lumping Sofitel into the luxury category... Sure some of them are ...


the conrad have different levels.

for example the CONRAD tokyo is a good hotel.
but for example CONRAD Hongkong is not a luxury hotel in my eyes.

i think you need a certain level for getting in the luxury hotels categorie

dp

There is too much variance on Conrads. I guess that some of them are good and somebody might consider them as luxury ones but I was personally utterly disappointed with the Conrad in Bangkok. IMHO they are beefed up Hiltons at the end.

Just stayed at a Conrad in Punta del Este, Uruguay. The web site makes it look like a luxury hotel. The lobby area was certainly upscale, but my room was very average. It certainly didn't live up to the hype of being the ultimate resort hotel that it's made out to be.
I had stayed at the Buenos Aires Hilton prior to that stay. A much better hotel!

Just stayed at a Conrad in Punta del Este, Uruguay. The web site makes it look like a luxury hotel. The lobby area was certainly upscale, but my room was very average. It certainly didn't live up to the hype of being the ultimate resort hotel that it's made out to be.
I had stayed at the Buenos Aires Hilton prior to that stay. A much better hotel!

I have plans to visit the Conrad PDE in November and I would be grateful if you would comment on your treatment as a gold. Also do you have any recommendations regarding rooms - transport - activities.

Many thanks

The Waldorf Towers, NYC is the closest, save for perhaps Tokyo, that Conrad Hotels have to a luxury hotel. While the service there oftentimes is not to the level of Four Seasons or Ritz-Carlton their suites are almost second to none in the world....

The Conrad Brussels is a joke of a hotel....... I hope to be able to experience Conrad Tokyo this Spring...

I have plans to visit the Conrad PDE in November and I would be grateful if you would comment on your treatment as a gold. Also do you have any recommendations regarding rooms - transport - activities.

Many thanks
As it's a "resort", they don't have a lounge. Received a full breakfast buffet in the main restaurant each morning, which was very good. The room itself was disappointing, but had a patio with with a view of the ocean and the city. Very nice pool. Easy walk to town (about 1/2 mile along the beach road in front of the hotel). Cabs are on call from the doormen. Concierge can line up tours--they city tour is very nice.
The hotel has a large casino, but it's nowhere near as nice as any Vegas casinos, even though it's run by Harrah's. All gambling is in US dollars only, even though there are very few Americans there--most visitors are from Argentina and Brazil, so even if you have only Uruguayan pesos, you have to change them for US dollars at the cashier's cage before gambling. Minimum bets are $10.
Punta is a nice town (about 100,000), but I've seen much better beaches elsewhere. Good restaurants in town--ask the concierge.
All in all, a nice stay, but the hotel ain't that great.

I'm at the Conrad Hong Kong right now, my 4th stay since September, 2005 and I have to agree that it is not in the "luxury" category. It is a very nice hotel and I always stay here because I have been upgraded to the Executive Floor every time since I made Diamond last year. However, I had the opportunity to visit a friend who was staying next door at the Island Shangri-la and the furniture and fixtures in the rooms there are much nicer. I have not seen the refurbished rooms here at the Conrad and I can only hope they do a really good job when they refurbish the Executive Floor rooms when the time comes. As for now, the tiny TV and the furnishing in the room will not qualify the Conrad Hong Kong as a luxury hotel. It is still a very, very nice hotel but I just can't put it in the luxury category.

Just came across this link (http://consumercenter.jdpower.com/cc/rd/cc/travel/ratings/hotels/index.asp) (JD Power & Associates) while browsing *wood forum, How come Conrad is not even mentioned in the “Luxury hotel” category? Same thing for the Business Travel News Survey (http://www.btnmag.com/businesstravelnews/images/pdf/hotel_chain_survey_06.pdf), no mention of Conrad again. Any idea why?

Perhaps because there are too few Conrads to merit attention?

I'm at the Conrad Hong Kong right now, my 4th stay since September, 2005 and I have to agree that it is not in the "luxury" category. It is a very nice hotel and I always stay here because I have been upgraded to the Executive Floor every time since I made Diamond last year. However, I had the opportunity to visit a friend who was staying next door at the Island Shangri-la and the furniture and fixtures in the rooms there are much nicer. I have not seen the refurbished rooms here at the Conrad and I can only hope they do a really good job when they refurbish the Executive Floor rooms when the time comes. As for now, the tiny TV and the furnishing in the room will not qualify the Conrad Hong Kong as a luxury hotel. It is still a very, very nice hotel but I just can't put it in the luxury category.

For the HKG market, the Conrad would be considered an upscale, first-class, hotel. For almost any other market in North America, it would be considered a luxury hotel.

For the HKG market, the Conrad would be considered an upscale, first-class, hotel. For almost any other market in North America, it would be considered a luxury hotel.


good one :D ^

the conrad hongkong was really old and dated. the renovated suites arent good.

compared to the conrad tokyo or bangkong the hongkong conrad should be a HILTON and not be allowed to be a Conrad.

dp

the conrad hongkong was really old and dated. the renovated suites arent good.

compared to the conrad tokyo or bangkong the hongkong conrad should be a HILTON and not be allowed to be a Conrad.

Well, right now there is someone thrashing the Conrad BKK for being a dump, so I guess there's no accounting for taste.

I've been to the Conrads in BKK, SIN, and HKG and enjoyed them all, but then I don't have the highly-refined sensitivities of a luxury-hotel denizen as I'm just a working stiff. All of my Asia travels are for pleasure and the Conrads are a treat. Maybe someday I'll hit the lottery and try some "real" luxury properites. :)

Even if the Conrad HKG isn't considered a true luxury hotel in the HKG market, this is a very fine, comfortable hotel with outstanding service. The staff really make this a great property.

Even if the Conrad HKG isn't considered a true luxury hotel in the HKG market, this is a very fine, comfortable hotel with outstanding service. The staff really make this a great property.

yes the service is nice.
the lounge is ok.

i liked the bear , :)

but the hotel was under my expectations

dp

I have plans to visit the Conrad PDE in November and I would be grateful if you would comment on your treatment as a gold. Also do you have any recommendations regarding rooms - transport - activities.

Many thanks

My treatment as a Diamond has not been great there. So I wouldn't expect a lot for being a Gold either. Probably the same benefit: a great breakfast for no additional charge.

I recently stayed at the Conrad Bangkok--"almost luxury" is how I would describe it. Beautiful and very good service, but certainly not up to Four Seasons or Ritz standards.

But I have read reviews of Conrad Istanbul and Punta Del Este--quite mixed.

Bottom line--hotels within the Hilton family lack the WOW factor--just not part of the DNA.

There is no mixed Conrad IST opinion, it is a toilet and if you read through all comments on FT about it, they are probably 99 negative and maybe one neutral.

I know someone in the hotel industry in Bangkok, and he says that the Conrad there would be a 5 star if it was in the US, but for Bangkok (and Asia) it's definitely a 4 star. He added that Conrads are essentially high class "business" hotels.

Anyone have some recent experience at the Conrad Bali? I have three separate stays scheduled next month and June.

The Conrad BAli is a very good luxury hotel, showing how hit and miss Conrads are.

A word of warning to anyone contemplating a stay anytime soon at the Cairo Conrad, wishing to combine business or pleasure with a relaxing dip in the hotel swimming pool.

The hotel's pool has now been closed for no less than eleven weeks for renovations (since 18 January 2006). For at least the past 18 months use of the pool has been a safety lottery as the pool tiles slowly came unstuck, leaving anyone using the pool liable to have their feet cut to shreds on the remaining exposed tiles.

In my opinion tolerating such a situation doesn't permit the Cairo Conrad to be considered a 'luxury hotel', even though many would consider it the best Hilton property in Cairo.

I have not seen the refurbished rooms here at the Conrad and I can only hope they do a really good job when they refurbish the Executive Floor rooms when the time comes. As for now, the tiny TV and the furnishing in the room will not qualify the Conrad Hong Kong as a luxury hotel. It is still a very, very nice hotel but I just can't put it in the luxury category.

For the HKG market, the Conrad would be considered an upscale, first-class, hotel. For almost any other market in North America, it would be considered a luxury hotel.

I spent a couple of days in one of the newly renovated rooms at the HKG Conrad in late March. First of all, let me state that I really like this hotel--I've stayed here several times--and while I have stayed in other 5 star Asian properties that I would consider a tad nicer, the Conrad fully classifies as a luxury hotel in my book. As for the new rooms, I don't think they are all that different from the old rooms. While the bathroom is the same, they've installed new furniture, new bedding and a 27" tube TV. The latter was somewhat disappointing to me, as many other top-tier hotels have been replacing their TVs with flat panels. Meanwhile the Conrad bear tucked into my bed had a nice hard hat and tool belt on him.

By the way, originally the Conrad was going to put me on the Executive floor, but since they have not renovated it yet I asked them to put me in a renovated room on another floor while giving me access to the lounge.