JetBlue TrueBlue - NYTimes: In Search of Profitability, JetBlue Raises Prices




justageek
Mar 1, 06, 10:36 am
http://www.nytimes.com/2006/03/01/business/01jetblue.html

In Search of Profitability, JetBlue Increases Prices
By JEFF BAILEY

JetBlue made its name in the airline business with low fares. But in the bruising battle for passengers and profitability, it is trying a new tack: raising prices.

A central testing ground for this approach is the heavily traveled New York-to-Florida corridor.

JetBlue Airways — at six years old too new to have built up excessive costs that can now be trimmed — is trying mightily to raise fares in a bid to restore profits after surging fuel prices caused it to lose $42.4 million during the fourth quarter.

Along the East Coast, JetBlue, which is based in New York, competes head to head against traditional carriers like Delta Air Lines and Continental Airlines. JetBlue's low fares, matched by the competition, have stimulated a big increase in demand for travel in recent years.

JetBlue says it needs a $10 increase on one-way tickets, which averaged $110 last year. If the carriers can pull off a major price increase without scaring off a lot of those price-sensitive passengers, it would be an encouraging sign for the health of the industry.

It would also help JetBlue continue its rapid growth. It plans to add 35 planes this year and 35 next year, and to take on billions of dollars in debt in the hope of becoming one of the country's biggest and most successful airlines.

[...]

But now that fuel prices have pushed up expenses for all airlines, and older carriers have sharply cut their own labor costs, the advantage JetBlue enjoyed as a start-up is greatly reduced.

"Many JetBlue investors we speak with are under the impression there's something patently different about its model, some core über-profitability that's waiting to be tapped," Jamie Baker, an analyst at J. P. Morgan Securities said in a report last month. "We doubt it."

JetBlue's biggest obstacle has been Delta. "We've had a competitor that's been willing to lose hundreds of millions of dollars," said David G. Neeleman, founder and chief executive of JetBlue.

During last year's third quarter, Delta's average ticket prices on seven heavily traveled routes were lower than JetBlue's prices, according to Back Aviation Solutions, a consulting firm. Still, on flights between South Florida and New York, JetBlue planes flew 86.6 percent full during the third quarter and Delta planes were 76.7 percent full.

"JetBlue is charging a premium to Delta and they're getting better load factors," said Michael Allen, a managing director at Back Aviation. "The indication would be they have a preferred product."

Last October, the news that Delta would close Song, the low-price airline it started to compete with JetBlue, was greeted with relief at JetBlue headquarters. Finally, Mr. Neeleman and others hoped, the costly price war up and down the East Coast would subside.

But more than three months later, JetBlue is still waiting to find out how substantially Delta will scale back the number of seats it offers on those routes. "We are waiting to see what Delta does," said Tim Claydon, senior vice president of sales and marketing at JetBlue.

Delta, while saying it will substitute smaller planes on some New York-to-Florida routes beginning in May, is in no hurry to offer comfort to JetBlue by disclosing its plans. "We ain't pulling out," Chris Kelly, a Delta spokeswoman, said. "Much to their dismay, I'm sure."

Delta plans to withdraw some of the Boeing 757's that were operated as Song planes, seating 199 passengers, and replace them with Boeing 737's or MD-80's, which seat about 150 and 142, respectively, said Bob Cortelyou, vice president of network planning at Delta.

Mr. Baker of J. P. Morgan estimated that Delta was reducing seats between the Northeast and Florida by about 15 percent from a year ago. He said that should be enough to allow JetBlue to raise fares and report a small profit for 2006.

(The rest of the article is pretty interesting too.)


sulsk
Mar 1, 06, 3:28 pm
"In December, it was last among 20 carriers tracked by the Transportation Department, with just 64 percent of its flights arriving on time."

First, they stop operating on-time and now they are raising fares. More proof B6 is becoming... like every other mediocre airline.

I truly hope if B6 raises fares, they improve their on-time performance for the sake of the travelers doling out more money to fly "the flawless, magical B6."

craz
Mar 1, 06, 4:44 pm
"In December, it was last among 20 carriers tracked by the Transportation Department, with just 64 percent of its flights arriving on time."

First, they stop operating on-time and now they are raising fares. More proof B6 is becoming... like every other mediocre airline.

I truly hope if B6 raises fares, they improve their on-time performance for the sake of the travelers doling out more money to fly "the flawless, magical B6."

I dont understand why you would think if Fares go up that that should allow B6 or any Carrier to Operate on time?

All it will do is hopefully either result in a Profitable Quarter or reduce their Losses. It cant have any affect on their On-Time operations.


sulsk
Mar 1, 06, 8:00 pm
I dont understand why you would think if Fares go up that that should allow B6 or any Carrier to Operate on time?

All it will do is hopefully either result in a Profitable Quarter or reduce their Losses. It cant have any affect on their On-Time operations.
you misunderstood. of course, i know an airline's fare does not influence on-time performance. But, a higher fare increases expectations. My delays were brushed off by the FT community because my fare was so low. I heard comments like what do you expect for X or you only contributed X amount of revenue to B6, so why would they care?

DanJ
Mar 1, 06, 8:01 pm
I don't think he thinks raising prices will make their on-time performance any better. I think he's saying that he hopes that if people have to pay more, at least they get on-time performance for their money.

Analise
Mar 2, 06, 11:56 am
$10 a leg is not a big deal for me. If I wanted a cattle car experience of WN, I'd schlep out to ISP....oh but wait, the LIRR to Ronkonkoma is $13 during peak hours and $9.50 off peak. Yeah that Jetblue is just so TERRIBLE. ;)

SkaterJasp
Mar 5, 06, 12:32 am
Did anyone ever remember hearing jetBlue call themself a Low Fare airline in the past before? I just heard of them calling themself a low cost airline as in low operating cost... so i guess this fare hike is bound to happen. Just me playing around with words and how most got a perception that thier a low fare airline like WN. but just something to think about. :)

FWAAA
Mar 5, 06, 3:20 am
Did anyone ever remember hearing jetBlue call themself a Low Fare airline in the past before? I just heard of them calling themself a low cost airline as in low operating cost... so i guess this fare hike is bound to happen. Just me playing around with words and how most got a perception that thier a low fare airline like WN. but just something to think about. :)

Uhh, yeah. Where have you been?? It's sorta been Neeleman's mantra, ever since the startup. One need only review the press releases to find numerous references to the words "low-fare airline" or "low fares." Take this pre-startup January, 2000 press release, for instance:

JetBlue CEO David Neeleman said: “We’re a new kind of low-fare airline, with deep pockets, new planes, leather seats with more legroom, great people and innovative thinking. With our friendly service and hassle-free technology, we’re going to bring humanity back to air travel.”

http://www.jetblue.com/learnmore/pressDetail.asp?newsId=10

Neeleman's recent foray into net loss territory wouldn't be half as funny to observers like me if he hadn't been stressing "low fares" so frequently over the past six years. Now he has the uneviable task of trying to extract more money for the same old jetBlue product that so far has been so cheap. Good luck with that, Mr Neeleman. :cool:

SkaterJasp
Mar 5, 06, 1:42 pm
Uhh, yeah. Where have you been?? It's sorta been Neeleman's mantra, ever since the startup. One need only review the press releases to find numerous references to the words "low-fare airline" or "low fares." Take this pre-startup January, 2000 press release, for instance:



http://www.jetblue.com/learnmore/pressDetail.asp?newsId=10

Neeleman's recent foray into net loss territory wouldn't be half as funny to observers like me if he hadn't been stressing "low fares" so frequently over the past six years. Now he has the uneviable task of trying to extract more money for the same old jetBlue product that so far has been so cheap. Good luck with that, Mr Neeleman. :cool:


Ok i give you that one.. just i keep thinking low cost from what i was reading.



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