Hilton HHonors - Points or Stay Credit Earned When Third Party Pays?

Both my fiance and I are gold but I have already completed my 4 stays for the latest promotion. If we book a room with her HH number and pay for it with my Amex will she get the double points or does she have to pay with her card?? Sorry if this has been asked already and thanks in advance.

As long as someone pays the bill, you will get credit...

There is no problem with the person paying the bill not being you. All of my stays are for corporate travel and are charged to a corporate credit card that's not in my name.

It's not true that as long as someone pays the bill that you will get the points. Rooms billed to a master account do not accrue points. For example, a company books and pays for 50 rooms for its customers for a users conference. The customers staying in the rooms don't get points.

I'm still trying to figure out if you can at least get stay credit towards elite level in this situation. My posts regarding this haven't been answered by anyone knowledgeable and my e-mail to HHonors hasn't been answered yet.

<font face="Verdana, Arial, Helvetica" size="2">Originally posted by ed:
It's not true that as long as someone pays the bill that you will get the points. Rooms billed to a master account do not accrue points. For example, a company books and pays for 50 rooms for its customers for a users conference. The customers staying in the rooms don't get points.

I'm still trying to figure out if you can at least get stay credit towards elite level in this situation. My posts regarding this haven't been answered by anyone knowledgeable and my e-mail to HHonors hasn't been answered yet.</font>

In situations where my company paid the bill on a master account, I still got full credit for the room rate.

<font face="Verdana, Arial, Helvetica" size="2">Originally posted by kenk:
Both my fiance and I are gold but I have already completed my 4 stays for the latest promotion. If we book a room with her HH number and pay for it with my Amex will she get the double points or does she have to pay with her card?? Sorry if this has been asked already and thanks in advance.</font>Direct billing to a company is always eligible for credit. That is 90% of business travel. Master billing where a company pays for 50 rooms and you are in one of them are not eligible as the rate being paid for that room is considerably low due to the discount being given by the hotel. The rule of thumb is that the HH Member must be the registered paying guest to receive credit. Otherwise people would be loaning their card to their neighbors to use to try to get credit, which does not work.

I want to use my AMEX to pay to trigger the double points but I am using her HH # on the reservation. She will be with me. Will she get the credit for the stay?? Thanks

[This message has been edited by kenk (edited 06-21-2001).]

I have stayed at Hiltons and Hampton Inn's for business conferences where the compny booked a block of rooms. I've always received my points.

Adam, would you please clarify the policy regarding master billing and HH points and stay credit? Thanks.

It seems like this topic is still pretty unanswered, I will be staying at a Hilton in london quite a lot and the room is being booked by the person I am travelling with is also paying for the rooms on an amex. According to the helpdesk I will not get credit as I am not paying for the room.... I find this strange as the room is being paid for, just not by me... According to the helpdesk is is not even possible to put the room on my name which would mean both rooms are on my collegues name (true, saw it last time..) although only one room will receive credit....

<font face="Verdana, Arial, Helvetica" size="2">Originally posted by chix:
In situations where my company paid the bill on a master account, I still got full credit for the room rate.
</font>

Me too.

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KENK --

In answer to YOUR question -- yes.

As long as someone uses an AMEX it should be fine. I do not recall seeing that the AMEX must be registered to the one who receives the points. As you used the word "trigger," it appears that you are aware that the first stay does not earn the double points bonus.

The only thing that I would add it that if you have a Hilton AMEX card, she would recieve the credit towards the Twist promo, and you would still score 5 points/$ spent, as it would be at a Hilton. Moreover, if DOC is correct, in July, that will be 10 points/$ at the hotels!

Just over a month ago I stayed at a Hilton property with 2 friends. One of these friends paid; however, we gave them my HHonors #, which they accepted. I've not gotten the points yet (HHonors or the airline miles). I wasn't sure if the person receiving the points had to be the same one paying. Does anyone know? thx tls

My wife visited a friend down in San Diego last June; they hung out at the Hilton - the pool, the spa, no kids eytc. Upon checkout, my wife discovered that her friend's father had already paid the bill, as a gift to them.

She did end up getting the points (hurray!), but had to call the property, get another copy of the bill and fax it in to customer service.

My experience is that it depends. I have travelled with my wife where she has paid but we have used my HHonors #. Sometimes I get points, sometimes not. Since I have always felt I wasn't really entitled to the points since she was paying (really, her company was paying), I never tried to get credit when it wasn't automatically given to me.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Patrick:
My experience is that it depends. I have travelled with my wife where she has paid but we have used my HHonors #. Sometimes I get points, sometimes not.</font>

I'll concur with this. In our last ten stays on my HH#, I think my wife has paid for four of them on her CC. Out of these four, I believe three posted normally, and one has not.

Since it's a scenario where you're actually *there*, staying in the room, I can't see that it really matters who pays, as long as the room is actually paid for.

Mike

Title says it all -- If two people stay at a hilton, you put your hhonors number in the reservation, but the other person actually pays with their CC? Thanks all!

Yes you can.

Unlike Hyatt and Starwood who absolutely deny any points even when both people are registered guests!-which is absolutely stupid!!!

good on you hilton!!!

another plus for HHonors ^

Unlike Hyatt and Starwood who absolutely deny any points even when both people are registered guests!

Can you elaborate on this please.

I didnt have any problem at Starwood.

My wife has stayed at Starwood properties in her maiden name and used my card. She got benefits and I (we) got the points.

I have received mixed results when my wife tries to use my account under her maiden name.

I can't really see why they should care where the money comes from. Instead of using a credit card, what if it were cash? I know, it's almost unheard of these days, but I think some places still accept it! :-) Instead of the greenbacks coming directly out of my pocket, what if my travel companion handed me the money and then I used that to pay the bill. Or what if we each paid half? As long as the hotel gets paid, unless I'm missing something, I don't see how it really matters.

I can't really see why they should care where the money comes from. Instead of using a credit card, what if it were cash? I know, it's almost unheard of these days, but I think some places still accept it! :-) Instead of the greenbacks coming directly out of my pocket, what if my travel companion handed me the money and then I used that to pay the bill. Or what if we each paid half? As long as the hotel gets paid, unless I'm missing something, I don't see how it really matters.

I guess the reason that they would care is so that they keep their frequent stay program intact and not subject to abuse by its customers. @:-)

It would be very easy for people who wanted to abuse the system to perhaps pay a small fee in return for their "friends" (who were staying at Hiltons but had no interest in earning points/stays), putting their HHONORS numbers on their reservation. Those people wanting to abuse the system would be GIVEN status, which was not based on stays that they had made, and they would be GIVEN extra points based on the status that they had not earned. IMHO, that's how it matters.

I guess the reason that they would care is so that they keep their frequent stay program intact and not subject to abuse by its customers. @:-) ...

Sorry if I wasn't clear. I assumed, perhaps incorrectly, from the original poster's message that the HHonors member is staying in the room, but his/her travel companion/significant other/etc. is the one who paid. I can certainly see why the case you described, basically paying other people to stay under my name, would be a problem.

Sorry if I wasn't clear. I assumed, perhaps incorrectly, from the original poster's message that the HHonors member is staying in the room, but his/her travel companion/significant other/etc. is the one who paid. I can certainly see why the case you described, basically paying other people to stay under my name, would be a problem.

I agree with you completely. Some of the subsequent posts seemed to refer to spouses/significant others staying without the Diamond/Platinum member and using the Diamond/Platinum members number to get a better room/points

Can you elaborate on this please.

I didnt have any problem at Starwood.


I have stayed several times with a collegue who is not a member and I have put my number in and her company has been paying.I have signed for many of the dinners and I have never recieved the points even though the booking is still in my reservations of my starwood account.
likewise with Hyatt-I was actually the one who checked in and signed a lot of the bills.the room was initally booked with both our names.on checkout as she was paying her name was on the account. I queried it and asked for my name to be put on too. I was told by 2 front office staff that I would definitely get the points.

guess what :( they never went on the account and when I queried it with customer service they stated that as I had not paid the final bill I would not get them.so we lost $US1000 worth of points.
I suggest that anyone considering this strategy read the T & Cs of their respective program.I have never had this problem with Hilton. I usually travel with a group of people and do favour Hilton for this reason.As I usually get points for the stays I usually let the other person get the credit card points-to me that is fair.

Hi everyone, This is my first post to FT, so I apolgize in advance if I make a mistake or the answer to my ? is buried in here somewhere. (And btw, I have enjoyed reading the posts in here over the past few months.) In any case - I will be staying at a Hilton next week and my company will be directly billed for my room (although the room will be in my name) but I will not be responsible for payment whatsoever. Wondering if anyone knows if I will be able to have either points and/or stay credited towards my HH account? If so, I would assume I would arrange this with the front desk during my stay? Much appreciated..thanks!

si

12. A Member whose individual hotel bill is billed directly to a company and the Member is responsible for authorization for settlement at check-out is eligible for HHonors points as described above in item number 4 under "Accrual of Points". However, group master-billing arrangements where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual are not eligible. Incidental charges (those charged to a Member's room) paid for directly by the Member at check-out are eligible for point credit. Incidental charges billed to a master bill are not eligible for point credit.

i was reading the terms just now

hhonors.com/terms

in answer to your second question, the front desk can add your HH# to your direct bill reservation at check in

you usually get credit for the stay and any charges you make to the room (i.e. food, parking, etc). at least i've gotten credit for the stays for my corporate meetings where the room is master billed.