JetBlue TrueBlue - No refundable fares on Jetblue??

I am trying to book a flight from JFK to BOS, and I need a refundable fare, as my plans often change. I see that AA charges $300 and DL $400 for a one-way refundable ticket, so I get on the Jetblue website to check their fares. For some bizarre reason they will only show me fares that are non-refundable and have fees for changing and cancelling. I cannot find any way to bring up refundable fares. Does Jetblue not even have any refundable fares?? If so, what genius at Jetblue came up with that strategy?

I am generally happy to use low-fare airlines and have flown Southwest and ATA precisely because their refundable fares are reasonable and they are generally very flexible and easy to deal with. But I guess Jetblue doesn't want any business travelers like me?

Guess I'll stick with my $400 ticket on DL. :rolleyes:

Why would you pay $400 for a refundable ticket when B6 is around $40-120 each way. If you need to change it, its only about $30 to change the flight. It worse comes to worse and you change it 5 times, you still pay less than Delta.

???

With a $30 change fee on a $150 RT fare--why would it matter? Go ahead and fly delta...lol, Im no math major, but its all wording IMHO. I'll take a non-refundable ticket w/ a $30 change fee any day of the week.

Also, a great portion of Jetblue flyers are biz travelers.

And if you change your flight online, you save 5 bucks and it is only $25 change fee + difference in airfare, if there is any.

Also, if the jetBlue fare goes down after purchase and you call them about it, they will credit your account with the difference.

If you want to fly on an older plane with terrible customer service and no inflight entertainment, then go Delta. But if you want a more enjoyable experience, give jetBlue a try! Especially on such a short hope like BOS-JFK, why pay so much $$?

If you are a business traveler...try CompanyBlue. It might help:
http://www.jetblue.com/CompanyBlue/

And if you change your flight online, you save 5 bucks and it is only $25 change fee + difference in airfare, if there is any.

Also, if the jetBlue fare goes down after purchase and you call them about it, they will credit your account with the difference.

If you want to fly on an older plane with terrible customer service and no inflight entertainment, then go Delta. But if you want a more enjoyable experience, give jetBlue a try! Especially on such a short hope like BOS-JFK, why pay so much $$?

If you are a business traveler...try CompanyBlue. It might help:
http://www.jetblue.com/CompanyBlue/

Are you a representative from B6? If you are, you need to face reality- B6's bos-jfk operation has been an utter failure with massive delays. If you want a reliable airline that leaves when it says it will leave, choose DL.

Are you a representative from B6? If you are, you need to face reality- B6's bos-jfk operation has been an utter failure with massive delays. If you want a reliable airline that leaves when it says it will leave, choose DL.

I'm not a jetBlue crewmember...instead, I am just an extremely satisfied customer, huge fan of the company and CEO and stockholder.

If you want an airline operating in bankruptcy that is having union trouble and might be going out of business soon, choose Delta. JetBlue is not perfect, but they are the best at what they do.

Plus, you can fly standby on jetBlue the same day for FREE...the word "standby" does not exist at Delta anymore...and the word "over-booked" does not exist at jetBlue.

I'm not a jetBlue crewmember...instead, I am just an extremely satisfied customer, huge fan of the company and CEO and stockholder.

If you want an airline operating in bankruptcy that is having union trouble and might be going out of business soon, choose Delta. JetBlue is not perfect, but they are the best at what they do.

Plus, you can fly standby on jetBlue the same day for FREE...the word "standby" does not exist at Delta anymore...and the word "over-booked" does not exist at jetBlue.

You're right the word "over-booked" doesn't exist at B6- until you have a confirmed seat occupied by someone else who also has been confirmed to sit in that seat. I've seen it on my last flight.

see: http://www.jetblue.com/pdf/jetblue_coc_122005.pdf

Section 27 covers denied boarding policy for those with confirmed reservations.

B6 DOES GIVE PASSENGERS THE BUMP. One of the lies floating around is that B6 never over-books and never gives passengers the bump.

I feel your pain as a shareholder- I really do. You have been manipulated into thinking that B6 is infallable and superior. Unfortunately, you may suffer financially for B6's deceptive glorification in the media. As for the financial health, for a smaller carrier as B6 to lose so much money- while not expceting profibality for at least one year- means B6 is in as bad shape as Delta is in.

JetBlue doesn't generally overbook, that's the reason they don't have any fully refundable fares.

http://www.jetblue.com/CompanyBlue/CBTJetBlueAbout.aspx



You're right the word "over-booked" doesn't exist at B6- until you have a confirmed seat occupied by someone else who also has been confirmed to sit in that seat. I've seen it on my last flight.

see: http://www.jetblue.com/pdf/jetblue_coc_122005.pdf

Section 27 covers denied boarding policy for those with confirmed reservations.

B6 DOES GIVE PASSENGERS THE BUMP. One of the lies floating around is that B6 never over-books and never gives passengers the bump.

I feel your pain as a shareholder- I really do. You have been manipulated into thinking that B6 is infallable and superior. Unfortunately, you may suffer financially for B6's deceptive glorification in the media. As for the financial health, for a smaller carrier as B6 to lose so much money- while not expceting profibality for at least one year- means B6 is in as bad shape as Delta is in.

You're right the word "over-booked" doesn't exist at B6- until you have a confirmed seat occupied by someone else who also has been confirmed to sit in that seat. I've seen it on my last flight.

see: http://www.jetblue.com/pdf/jetblue_coc_122005.pdf

Section 27 covers denied boarding policy for those with confirmed reservations.

B6 DOES GIVE PASSENGERS THE BUMP. One of the lies floating around is that B6 never over-books and never gives passengers the bump.

I feel your pain as a shareholder- I really do. You have been manipulated into thinking that B6 is infallable and superior. Unfortunately, you may suffer financially for B6's deceptive glorification in the media. As for the financial health, for a smaller carrier as B6 to lose so much money- while not expceting profibality for at least one year- means B6 is in as bad shape as Delta is in.

Ok, Look, we all know you hate JetBlue after they refused to compensate you for a few delays and a missed bag(after only giving them less than $400 in total revenue) but most of us have had enjoyable flights with them. (You do have the option of Amtrak btw. See how great their service is)

Most of us love JetBlue, and I have never run into major problems with them. My company gives JetBlue roughly $700 a month in revenue(actually, we fly them so much, they offered us 10 free roundtrips to try out their new Washington service), and we are slowly working our way back up with Delta on any routes JetBlue dosent serve. (We had switched to Independence last year)


Just because they have an overbooking policy in their COC dosen't mean they overbook every flight. It simply has to be in there to cover their asses in the event they do overbook. JetBlue in general, would rather go out with empty seats, then have to compensate someone for the bump.

Also, If you need to cancel your flight, you get a credit good for a year on JetBlue, and it is FULLY TRANSFERABLE. For only $30. Try cancelling on Delta for anything under $100.

Thanks for the replies!

My point is, I am extremely busy, and the last thing I need is to have to waste time dealing with change fees, cancellation fees, getting reimbursed by my firm for the extra fees, explaining to my employer why I still have to pay for a ticket that I am not using, etc. etc. And I know that the amount paid is creditable toward another ticket, but for all I know I may never fly Jetblue again.

If this were personal travel, it would be another story. But because this is business travel and I have to explain every charge to my employer and I would have to deal with their reaction if I tried to get reimbursed for a ticket I had not used, I will only buy refundable tickets. Ticket restrictions introduce all kinds of headaches that I just don't need.

I suspect there are plenty of other business travelers like me, so I don't understand why Jetblue does not want our business? Southwest, ATA, et. al. are happy to offer me flexible fares.

And I know that the amount paid is creditable toward another ticket, but for all I know I may never fly Jetblue again.
Last time I checked (admittedly not recently) JetBlue allowed name changes as well, a credit could be used by someone else.

If this were personal travel, it would be another story. But because this is business travel and I have to explain every charge to my employer and I would have to deal with their reaction if I tried to get reimbursed for a ticket I had not used, I will only buy refundable tickets. Ticket restrictions introduce all kinds of headaches that I just don't need.The real problem here sounds like it comes from your employer. If your firm's accounting policies encourage you to spend MORE just to avoid the headaches of its bureaucracy then there's something wrong.

Jet Blue believes more of their customers like the no-overbooking policy that this type of fare restriction allows for.

A business can't keep all their customers happy.




I suspect there are plenty of other business travelers like me, so I don't understand why Jetblue does not want our business? Southwest, ATA, et. al. are happy to offer me flexible fares.

I like the no-overbooking policy. On UA I am never bumped due to status. On B6, because it does not overbook. If I ever have to cancel, it's just $25, and the fares are so reasonable, this is almost nothing to pay for the savings.

[slapping forehead] So THAT's why!! I didn't realize Jetblue has a no-overbook policy. Now this makes sense.

[slapping forehead] So THAT's why!! I didn't realize Jetblue has a no-overbook policy. Now this makes sense.

See above- they unequivocally overbook less than other carries, but that doesn't mean it never happens. I have seen with my own eyes two people with boarding passes for the same seat. One was bumped- YES BUMPED ON B6.

See above- they unequivocally overbook less than other carries, but that doesn't mean it never happens. I have seen with my own eyes two people with boarding passes for the same seat. One was bumped- YES BUMPED ON B6.

what was the compensation?

.........

See above- they unequivocally overbook less than other carries, but that doesn't mean it never happens. I have seen with my own eyes two people with boarding passes for the same seat. One was bumped- YES BUMPED ON B6.

AFAIK even carriers that overbook don't assign the same seat to two different passengers. Sounds more like a mistake than overbooking. Could they have cleared a standby passenger then allowed the passenger with the reservation to board without realizing his reservation was cancelled as a no show?

There was an article about Jet Blue overbooking, a year ago. At that time they had only overbooked a handful of passengers, yes it was literally about 6, for emergency situations. In every case Jet Blue offered enough compensation to get volunteers.

Jet Blue does not normally overbook.

JetBlue will book up to 156 passengers on their A320's. If a disabled passenger request that their wheelchair be stored inside the cabin, It will be stored in row 26 seats D,E,F. When this happens, it will bump up to 3 passengers off the flight.

JetBlue will book up to 156 passengers on their A320's. If a disabled passenger request that their wheelchair be stored inside the cabin, It will be stored in row 26 seats D,E,F. When this happens, it will bump up to 3 passengers off the flight.

Thanks for the honest information. It seems to out of 156 people, one is bound to be disabled. If B6 truly wanted to maintain it's supposed "no bumping" policy, they should require wheelchair passengers to advise them in advance. Do other carriers only have space for wheelchairs IN SEATS BELONING TO PASSENGERS? That seems ridiculous!

Do other carriers only have space for wheelchairs IN SEATS BELONING TO PASSENGERS? That seems ridiculous!

Relax, JetBlue blocks out 26 DEF for airport assignment. Its not like you can choose that row right after you buy your tickets.

[QUOTE=jetBlueNYFL]

If you want to fly on an older plane with terrible customer service and no inflight entertainment, then go Delta. But if you want a more enjoyable experience, give jetBlue a try! Especially on such a short hope like BOS-JFK, why pay so much $$?

You have no knowledge what so ever about Jetblue's JFK-BOS flights lately, do you? First of all Jetblue's customer service level has been decreasing lately. You don't choose an airline based on whether their planes are new or old. (They all fly, both old and new)) Also on a route that is roughly about 40 minutes, I don't think that Jetblue's IFE is going to be very useful. Also almost all of their flights have been delayed, and I don't think a person with a tight schedule needs the delays.

You can go AA, or fly from LGA instead of JFK on Delta shuttle. It features 36 inches of pitch compared to Jetblue's 32-34 inches. Also we have very friendly crew; JETBLUENYFL has no idea of what he is talking about.

Happy Flying

Being disabled has nothing to do with this point. The point only applies to a disabled passenger who has a wheelchair and who insists the wheel chair be stowed in the cabin and not in under the plane with other gate checked items. Do you have any statistics to backup your statement that one person per flight is in this category?

Thanks for the honest information. It seems to out of 156 people, one is bound to be disabled.

By the way do you still think two passengers with the same seat assignment is a normal overbooking practice of any airline? Sounds like a mistake or a passenger that got to the gate late to me.

[QUOTE=jetBlueNYFL]
It features 36 inches of pitch compared to Jetblue's 32-34 inches. Also we have very friendly crew; JETBLUENYFL has no idea of what he is talking about.

Happy Flying

I fly Delta alot, just as much as I fly JB. However, I must disagree, since on the BOS-JFK route, JB definately wins in terms of comfort. I'd much rather have a small delay and sit in a 18 inch seat with 34 inches of pitch, and have the bonus of the IFE, than sit in a small CRJ with a 17 inch seat and 30 inches of pitch, and no IFE.

[QUOTE=deltajfk]

I fly Delta alot, just as much as I fly JB. However, I must disagree, since on the BOS-JFK route, JB definately wins in terms of comfort. I'd much rather have a small delay and sit in a 18 inch seat with 34 inches of pitch, and have the bonus of the IFE, than sit in a small CRJ with a 17 inch seat and 30 inches of pitch, and no IFE.


READ BEFORE YOU POST! I said from LGA not JFK, and when you fly out of LGA you are on Delta Shuttle which is operated by a 737, not a CRJ. So the 737 is not cramped at all, and it is designed for business travelers.

Also what has out society come to? We need to have IFE on a 40 minute flight, read a book, look out the window, or just eat your snack and drink your beverage for a whole 40 minutes.

READ BEFORE YOU POST! I said from LGA not JFK, and when you fly out of LGA you are on Delta Shuttle which is operated by a 737, not a CRJ. So the 737 is not cramped at all, and it is designed for business travelers.


Actually the shuttles are MD-88s now...

[QUOTE=s25843]Also what has out society come to? We need to have IFE on a 40 minute flight, read a book, look out the window, or just eat your snack and drink your beverage for a whole 40 minutes.
Does Delta hand out a snack on those flights?

[QUOTE=deltajfk]
Does Delta hand out a snack on those flights?
Theyll Probably charge you ten bucks for one! :)

[QUOTE=docmonkey]
Theyll Probably charge you ten bucks for one! :)
No, they do not charge 10 dollars. On this short flight DL offers the choice of a snack item including:

Walker's Pure Butter Shortbread Cookie

Pepperidge Farm® Distinctive Hearty Wheat Crackers

Gouda cheese flavored spread

King's Golden Granola Mix

[QUOTE=docmonkey]
Theyll Probably charge you ten bucks for one! :)
ALSO, if you wish to fly into LGA, you'll enjoy a multitude of amenities.

Fresh snacks (weekday only)
Complimentary wine and beer, including Samuel Adams
Complimentary coffee—Java City's hand-roasted Delta Shuttle Blend

And, who can forget you can enjoy free coffee and juices on the ground?
They also offer rear-stair disembarkment to speed up everything.

Of course, you probably won't need it considering 95% of the time, DL Shuttle flights leave within 5 minutes of its scheduled departure time.

I never flew US Shuttle, but I hear it's great! see: http://www.usairways.com/about/corporate/shuttle/amenities.htm

[QUOTE=hapn14]
ALSO, if you wish to fly into LGA, you'll enjoy a multitude of amenities.

Fresh snacks (weekday only)
Complimentary wine and beer, including Samuel Adams
Complimentary coffee—Java City's hand-roasted Delta Shuttle Blend

And, who can forget you can enjoy free coffee and juices on the ground?
They also offer rear-stair disembarkment to speed up everything.

Of course, you probably won't need it considering 95% of the time, DL Shuttle flights leave within 5 minutes of its scheduled departure time.

I never flew US Shuttle, but I hear it's great! see: http://www.usairways.com/about/corporate/shuttle/amenities.htm


I like JetBlue--so don't hurt me, please--but I do have to say that the Delta Shuttle (LGA-BOS and LGA-DCA) is one of the few remaining bits of class in the domestic skies. The (free) morning bagels are excellent and the (free) afternoon snacks are reminiscent of what used to be considered a domestic coach meal. There's tons of legroom. Free newspapers.

US Shuttle isn't great. It's okay. They don't offer any special snacks, and the legroom is the same as all other US Airways planes (i.e. as little as legally possible). They do offer a free strange doughnut thing on morning flights, and free beer and wine on afternoon flights.

In both cases, their overall reliability rates may be good, but I can tell you from experience that Thursday and Friday afternoon flights leave late a majority of the time--though it's usually LGA's (or BOS's or DCA's) fault, not the airlines'.

Thanks for the honest information. It seems to out of 156 people, one is bound to be disabled. If B6 truly wanted to maintain it's supposed "no bumping" policy, they should require wheelchair passengers to advise them in advance. Do other carriers only have space for wheelchairs IN SEATS BELONING TO PASSENGERS? That seems ridiculous!

The crewmembers are forbidden from notifying anyone that storing a wheelchair in the cabin may cause others to get bumped. They are only allowed to say that if they store it in the cabin, they will be the last ones off the flight.

The crewmembers are forbidden from notifying anyone that storing a wheelchair in the cabin may cause others to get bumped. They are only allowed to say that if they store it in the cabin, they will be the last ones off the flight.

Is this a JetBlue prohibition or an FAA/ADA prohibition?

Is this a JetBlue prohibition or an FAA/ADA prohibition?
When I worked at Jetblue, I was told it was and FAA prohibition.

The crewmembers are forbidden from notifying anyone that storing a wheelchair in the cabin may cause others to get bumped. They are only allowed to say that if they store it in the cabin, they will be the last ones off the flight.

a former B6 employee finally tells the truth. G-d bless you!!

a former B6 employee finally tells the truth. G-d bless you!!

Dude, you're coming a little unglued. It's perfectly likely that it is an FAA reg--it would be considered discriminatory to make the handicapped person feel like they're inconveniencing others for something he or she can't really avoid.

Dude, you're coming a little unglued. It's perfectly likely that it is an FAA reg--it would be considered discriminatory to make the handicapped person feel like they're inconveniencing others for something he or she can't really avoid.

The bottom line is that the ONLY WAY JETBLUE CAN HOLD A WHEEL-CHAIR IS TO BUMP NOT ONE, BUT THREE PASSENGERS. That's utterly ridiculous, and especially notable for an airline claiming to never bump a passenger.

The bottom line is that the ONLY WAY JETBLUE CAN HOLD A WHEEL-CHAIR IS TO BUMP NOT ONE, BUT THREE PASSENGERS. That's utterly ridiculous, and especially notable for an airline claiming to never bump a passenger.

I've never heard JetBlue claim that they don't bump passengers. They may have said at some point that they do it less than legacies, which would make sense as they don't have added complications like status members with guaranteed seat availability. But they do have a Denied Boarding Compensation section in the Terms of Carriage:

http://www.jetblue.com/pdf/jetblue_coc_122005.pdf

(Section 27)

Which would suggest that they realize a possibility of bumping people.

Yes, JetBlue's TOC is somewhat more restrictive than that of other carriers. This is because, in all places and times and markets, you get what you pay for.

They have a no-overbooking policy. Check the link I posted earlier in this thread. You can also do a google news search if you want further confirmation.

It's in their coc for those few times they overbook and in case they change their policy in the future.



I've never heard JetBlue claim that they don't bump passengers. They may have said at some point that they do it less than legacies, which would make sense as they don't have added complications like status members with guaranteed seat availability. But they do have a Denied Boarding Compensation section in the Terms of Carriage:

http://www.jetblue.com/pdf/jetblue_coc_122005.pdf

(Section 27)

Which would suggest that they realize a possibility of bumping people.

Yes, JetBlue's TOC is somewhat more restrictive than that of other carriers. This is because, in all places and times and markets, you get what you pay for.

Are you a representative from B6? If you are, you need to face reality- B6's bos-jfk operation has been an utter failure with massive delays. If you want a reliable airline that leaves when it says it will leave, choose DL.Yes, you badmouthed them on other threads. :rolleyes:

B6 has REFUNDED some of the fare on a few flights I've changed because the change resulted in a lower fare than I had paid....what other airline does that??

When going to Boston on business, I prefer the Delta Shuttle because of the ease of the Marine Air Terminal, it's much closer to my apartment than JFK, and the flights are hourly. ^

<posted in wrong thread>

According to the DOT report located at:

http://airconsumer.ost.dot.gov/reports/2006/march/0603atcr.pdf

it states on page 28 between October-December 2005, jetBlue has had 6 that's SIX voluntary denied boardings and 0 involuntary denied boardings. Look at the numbers, no one else comes even close. Infact you can look at the whole year on page 29. They have 0 involuntary denied boardings and 32 voluntary for the year. That's 32 voluntary denied boardings for almost 15 million passengers.

According to the DOT report located at:

http://airconsumer.ost.dot.gov/reports/2006/march/0603atcr.pdf

it states on page 28 between October-December 2005, jetBlue has had 6 that's SIX voluntary denied boardings and 0 involuntary denied boardings. Look at the numbers, no one else comes even close. Infact you can look at the whole year on page 29. They have 0 involuntary denied boardings and 32 voluntary for the year. That's 32 voluntary denied boardings for almost 15 million passengers.

THAT is truly amazing... some United flights have that many VDBs on one flight... :)

The bottom line is that the ONLY WAY JETBLUE CAN HOLD A WHEEL-CHAIR IS TO BUMP NOT ONE, BUT THREE PASSENGERS. That's utterly ridiculous, and especially notable for an airline claiming to never bump a passenger.

Just out of curiosity, what airline has dedicated stowage space in the main cabin of a narrow body aircraft for a wheelchair? Do they put the chair in place of food trolleys in the galley?

The bottom line is that the ONLY WAY JETBLUE CAN HOLD A WHEEL-CHAIR IS TO BUMP NOT ONE, BUT THREE PASSENGERS. That's utterly ridiculous, and especially notable for an airline claiming to never bump a passenger.

You seem to have a problem with the facts. Since Jet Blue doesn't overbook the only time the situation would come up is if the flight was fully booked, there weren't at least 3 no-shows and the passenger with the wheel chair insisted on the wheel chair being stowed in the cabin. Even then a passenger would only be bumped if Jet Blue couldn't get a volunteer.

Someone already posted the statistic, Jet Blue had zero bumped passengers last year.

WHY TO DO CONTINUE TO POST WRONG INFORMATION? Do you take the time to read what you post or are you intentionally posting inaccurate and/or misleading statements?

Just out of curiosity, what airline has dedicated stowage space in the main cabin of a narrow body aircraft for a wheelchair? Do they put the chair in place of food trolleys in the galley?

I don't think any do--certainly not narrowbodies. I think that usually wheelchairs are gate-checked or checked-checked (hence the airline-provided light wheelchairs for within the airport), but it's apparently an FAA-reserved right of the wheelchair passenger to request that their wheelchair be stowed on board (if they're worried about it being lost, damaged, etc.). It's one of those rights that the airlines would never advertise to anyone, but that some people know about and exercise.

But because this is business travel and I have to explain every charge to my employer and I would have to deal with their reaction if I tried to get reimbursed for a ticket I had not used, I will only buy refundable tickets. Ticket restrictions introduce all kinds of headaches that I just don't need.

As another pointed out, your business needs to take a hard look at their travel policy if they are not willing to eat a few $25-30 penalties (or even the occassional NR ticket). If you work for a US company, they should be very familiar with the way US airlines work, although even foreign based companies that do business here should also understand 'the procedure.' I would assume, too, that non-refundables (and the usual $$ spread between refundable and non-refundable tickets) are not unknown in the Japan market.

If you are the only person traveling for your company and incurring these costs, then perhaps it is worth it. But think about multiplying what you are doing by X number of employees and it can be mind-boggling the amount of $$ needlessly spent.

back to the original topic about fares... even though the fares are non refundable, they do give credits that can be use on your future flights within a year and thats basically however much you spent on the flight minus the cancelation penalty with jetBlue... your company would still be up in either case....

now as for the issue of passengers being bumped on jetBlue, its gonna happen... but they don't do it intentionally whereas overbooking on other airlines and having the end result of an overbook flight is intentional and this is true even with Southwest which me and my friends made a game of when ever we fly Southwest back in high school to southern california... we would book a flight during peak hours and hope that its overbooked and often time it is... and we would score a free ticket and a refund and to make sure we actually stand near the counter instead of inline and as soon as they made that annoucement, the offer was snactch up by us and in a week or two we'll be off in some random place in the US for $0... best part is you earn reward points with it... even got it down to which flights are more likely to be overbooked... but this was like 5 to 6 years ago and since than the game got boring and moved to TWA with their Youth Travel Pack where you get a confirmed seat and a small fee for upgrade to First Class and than to jetBlue and everyone here except one or two know the perk with flying with jetblue. The point is with other airlines, your more likely to get bumped than on jetBlue... I think your odds of winning the lottery is better than getting bumped on jetBlue.

now as for the issue of passengers being bumped on jetBlue, its gonna happen.......The point is with other airlines, your more likely to get bumped than on jetBlue... I think your odds of winning the lottery is better than getting bumped on jetBlue.

It doesn't happen. For the literally handful of cases Jet Blue was able to get volunteers and didn't have to bump any passenger.

It doesn't happen. For the literally handful of cases Jet Blue was able to get volunteers and didn't have to bump any passenger.

I never said it happened yet, but it could if for some reason everyone on board must get to where they need to go and doesnt want to give up their seat which is a possibility, but as stated earlier, u have a better chance of winning the lottery than getting bumped on jetBlue

I don't think any do--certainly not narrowbodies. I think that usually wheelchairs are gate-checked or checked-checked (hence the airline-provided light wheelchairs for within the airport), but it's apparently an FAA-reserved right of the wheelchair passenger to request that their wheelchair be stowed on board (if they're worried about it being lost, damaged, etc.). It's one of those rights that the airlines would never advertise to anyone, but that some people know about and exercise.

Normally if a folding wheelchair is stowed on board, it is stowed in the first class closet (the passenger does not have to be a FC passenger). It takes precedence over all other carry on luggage. JetBlue is unusual in that they have chosen to configure their aircraft such that seats must be removed in order to accomodate wheelchair stowage.

Here is the relevent section of the Air Carrier Access Act:


SUBPART B -- REQUIREMENTS CONCERNING FACILITIES

§ 382.21 Aircraft accessibility.
(a) The following requirements apply to new aircraft operated under 14 CFR part 121 and ordered by the carrier after April 5, 1990 or delivered to the carrier after April 5, 1992:
[...]
(2) Aircraft with 100 or more passenger seats shall have a priority space in the cabin designated for stowage of at least one folding wheelchair;

[...]
SUBPART C -- REQUIREMENTS CONCERNING SERVICES
[...]
§ 382.41 Stowage of personal equipment.

[...]

(e) Carriers shall provide for on-board stowage of passengers’ wheelchairs (including collapsible or break-down battery-powered wheelchairs, subject to the provisions of paragraph (g)(5) of this section) as carry-on baggage as follows:

(1) Carriers shall permit the stowage of wheelchairs or components of wheelchairs in overhead compartments and under seats, consistent with the requirements of FAA safety regulations for carry-on items.

(2) In an aircraft in which a closet or other approved stowage area is provided in the cabin for passengers’ carry-on items, of a size that will accommodate a folding, collapsible, or break-down wheelchair, the carrier shall designate priority stowage space, as described below, for at least one folding, collapsible, or break-down wheelchair in that area. A individual with a disability who takes advantage of a carrier offer of the opportunity to pre-board the aircraft may stow his or her wheelchair in this area, with priority over the carry-on items brought onto the aircraft by other passengers enplaning at the same airport. A individual with a disability who does not take advantage of a carrier offer of the opportunity to preboard may use the area to stow his or her wheelchair on a first-come, first-served basis along with all other passengers seeking to stow carry-on items in the area.

(3) If an approved stowage area in the cabin is not available for a folding, collapsible, or break-down wheelchair, the wheelchair shall be stowed in the cargo compartment.



Note that the second passenger with a folding wheelchair does not have any right to cabin stowage, and that this right is only applicable to someone who takes advantage of pre-boarding - a catch-22 when the airline declines to preboard anyone.

Back to the original subject of this thread, I don't see there to be a big problem. I'm not sure why you are paying Delta $400 for a flight to Boston. I fly to Boston and Washington from New York all the time. And I always, always, always fly Delta Shuttle. Screw the IFE on Jet Blue. (I'm a poet and I didn't even know it.)

Seriously - Delta Shuttle is my favorite flying experience.

1. The flights leave out of a seperate terminal at LGA. (Marine Air Terminal) 2. Flights to DC and Boston are the ONLY flights out of there.
3. They leave every hour on the half-hour and if you are late or early you can get on a different flight free of charge or worry.
4. If it is a particularly busy period, they will even pull another plane out of the hangar and add a flight.
5. No TVs at your seat, but always a wide selection of free newspapers and magazines available at the terminal.
6. Free beer & wine, as well as a snack (salad, bagel, sandwich, etc.)
7. LGA is much more convenient than JFK, as is the MA Terminal.
8. I have flown several times during the "rush hour" time period when nearly all NYC flights are delayed and it is truely great when the Delta Shuttle flights are allowed to cut in line for take off. Why? I don't care.
9. Most importantly for the business traveler whose schedule changes last minute, the flights are ALWAYS refundable.

Last I checked Delta Shuttle was matching, or coming close to JetBlue's fares and you could get to Boston for $120 or so. The DC flight is $218 last time I flew, though if JetBlue is opening up a route to Regan National, that should help fares as well.

Back to the original subject of this thread, I don't see there to be a big problem. I'm not sure why you are paying Delta $400 for a flight to Boston. I fly to Boston and Washington from New York all the time. And I always, always, always fly Delta Shuttle. Screw the IFE on Jet Blue. (I'm a poet and I didn't even know it.)

Seriously - Delta Shuttle is my favorite flying experience.

1. The flights leave out of a seperate terminal at LGA. (Marine Air Terminal) 2. Flights to DC and Boston are the ONLY flights out of there.
3. They leave every hour on the half-hour and if you are late or early you can get on a different flight free of charge or worry.
4. If it is a particularly busy period, they will even pull another plane out of the hangar and add a flight.
5. No TVs at your seat, but always a wide selection of free newspapers and magazines available at the terminal.
6. Free beer & wine, as well as a snack (salad, bagel, sandwich, etc.)
7. LGA is much more convenient than JFK, as is the MA Terminal.
8. I have flown several times during the "rush hour" time period when nearly all NYC flights are delayed and it is truely great when the Delta Shuttle flights are allowed to cut in line for take off. Why? I don't care.
9. Most importantly for the business traveler whose schedule changes last minute, the flights are ALWAYS refundable.

Last I checked Delta Shuttle was matching, or coming close to JetBlue's fares and you could get to Boston for $120 or so. The DC flight is $218 last time I flew, though if JetBlue is opening up a route to Regan National, that should help fares as well.


I like the Delta Shuttle too, as I mentioned above. But:

1. Marine Air is nice for being separate, but crappy in every other respect.

2. Delta is starting Chicago flights are starting out of Marine Air soon as well--not that it will have a huge effect on Marine Air's appeal/lack thereof.

4. This is no longer true. Delta discontinued that feature about a year ago.

8. This may sometimes happen, but the Shuttle is delayed plenty, particularly flying into LGA in the afternoon. In my experience, the Thursday 6:30 pm DCA->LGA flight is delayed at least 25% of the time due to heavy volume into LGA.

9. This isn't true. Some corporate contracts have this feature but the average off-the-street Delta Shuttle fare is non-refundable.

1. They are currently doing an overhaul of the terminal. The business center is being upgraded and available to all passengers, not just elite.

2. Hadn't heard that. Will it be a shuttle service as well?

4. I had heard they had discontinued the service as a habit as well, but I flew to DC last month and they had an extra flight added because of heavy passenger traffic.

8. Going into LGA you are correct. Though that doesn't make a difference no matter what NYC airport you fly into. I was referring to flying out. Not saying it happens all of the time, but it has happened for me plenty.

9. My mistake. My company must have that deal.

1. They are currently doing an overhaul of the terminal. The business center is being upgraded and available to all passengers, not just elite.

2. Hadn't heard that. Will it be a shuttle service as well?

4. I had heard they had discontinued the service as a habit as well, but I flew to DC last month and they had an extra flight added because of heavy passenger traffic.

8. Going into LGA you are correct. Though that doesn't make a difference no matter what NYC airport you fly into. I was referring to flying out. Not saying it happens all of the time, but it has happened for me plenty.

9. My mistake. My company must have that deal.

The Chicago flights will be 5 times daily, on 2-class regional jets (Emb-170s, I think? I know it was something not too dreadful). This was at the same time as they started LGA flights to DFW, and maybe somewhere else that I can't remember, to better compete with American for New York customer loyalty. But I believe only the ORD flights will be at Marine Air.

I haven't seen the new business center, so I am hopeful it will improve the terminal somewhat.