Hilton HHonors - No reward night available for any date

I´m new to this forum and guess this is a common question but did not find anything by searching.

When I try to book a reward night on (some) hotels it does not matter what dates I choose - there is no reward night available (and I´m talking about looking through almost a whole year of dates on large properties).

If this means the hotel just don´t offer reward nights I find this to be extremely irritating and almost fraudulent (as the property will have a reward bonus category and all info saying it can be booked for a reward night).

Am I just misunderstanding something of the setup here or is there an alternative way of finding out when reward nights are actually available.

(I´m extra irritated as the same problem occured on IC-priority for me tonight - eg Amstel IC)

tia
objetti

which location/property are you referring to?

Well, we need to know a little more:

1. Hilton Honors status?
2. How many nights?
3. Where?
4. When?

With that, maybe we can help.

And welcome to Flyertalk!

Welcome to FT and the wonderful world of HHonors !

The only chance to actually redeem some of the Hilton points is to stay even more at Hilton and achieve Diamond status. ;) Then redemption will get a lot easier.

Or at less GOLD I just book 2 weeks a head for Hawwaii on reward

The website is not always an accurate indicator of availability. I was fooling around with it a few months ago, looking at award availability for summer 2006 at the Sydney Hilton. No matter what dates I put into the search engine, the site came back and said they weren't available. Finally I went over to the paid-stay reservation engine and input a selection of dates/nights, but got the same no-rooms-available message again; either the hotel was totally sold out to Australia's longest convention nine months in advance, or something was wrong. I had AwardPlanner get on the phone to Hilton -- and they fixed me right up with the desired room-nights. Moral: if the web award search function gives you bad news, don't trust it.

The website is not always an accurate indicator of availability. I was fooling around with it a few months ago, looking at award availability for summer 2006 at the Sydney Hilton. No matter what dates I put into the search engine, the site came back and said they weren't available. Finally I went over to the paid-stay reservation engine and input a selection of dates/nights, but got the same no-rooms-available message again; either the hotel was totally sold out to Australia's longest convention nine months in advance, or something was wrong. I had AwardPlanner get on the phone to Hilton -- and they fixed me right up with the desired room-nights. Moral: if the web award search function gives you bad news, don't trust it.
Yes, NEVER trust the website completely. It screws up pretty often. @:-)

Sometimes it will tell you there are NO rooms to be had at ANY property ANYWHERE in the world on ANY date, whether paid or award. When that happens, stop using the website and either come back to it a few hours later, or phone for the reservations you want.

Also, I have had situations where I tried repeatedly (over the course of several days) to book an award on the website with no success, but when I finally phoned, I got just what I wanted. @:-)