MilesBuzz! - Got no miles cause I was not on Manifest?




Punki
Jan 9, 99, 11:17 pm
When I noticed a NW trip I had taken in November hadn't shown up on my FF account, I began tracing it. After much checking I found that I hadn't goten the miles because I did not show on the manifest and that the return portion of my ticket had not been used. (I know I got home...sure didn't walk.) Well not getting the miles is one thing but my husband would have been very disappointed not to get my insurance had the plane crashed. I had the ticket stub so I can work it out, but it is a little scary. This ever happen to anybody else?


TheAuditor
Jan 10, 99, 12:10 am
It happens all the time. It's going to happen more now that there are so many code-share flights out there. You may just have to get used to it.

MileageAddict
Jan 11, 99, 9:46 am
Punki,

Simply mail the boarding passes with a short letter to Northwest Customer Service. The address is on the back of your mileage statement or email me if you need it.


Rudi
Jan 11, 99, 9:53 am
mail the COPY of the boarding pass (or at least make a copy for yourself).

pgupta011
Jan 11, 99, 11:20 am
Here in the US, NW has had or several years a toll free number where you can key in your ticket number, and they will credit you mileage for the flights. United airlines also recently has a toll free number for this purpose.

Catman
Jan 11, 99, 2:49 pm
Pgupta011... where can we find this U-A number you speak of? CATMAN

pgupta011
Jan 11, 99, 3:13 pm
Mine was listed on the top right side of the Mileage Plus statement Sep 25 to Oct 23. I do not know if this is a private elite number or not, so I will not list it here, but you should be able to get it from United Mileage Plus.

Rudi
Jan 11, 99, 4:24 pm
for UA flight numbers with UA as carrier (no code-share) an email to mileage-plus (on their website) was always sufficient: ticket number, flight number and date, name, mileage-plus-number.

It was always confirmed in 3 working days and appeared then on the next statement.

Punki
Jan 11, 99, 11:20 pm
Guess I wasn't clear. Makes no difference what I show or say---according to airline records I wasn't on flight. They say "TICKET WASN'T USED". They want me to use that ticket. Like I didn't exist

Punki
Jan 11, 99, 11:20 pm
deleted dupe

TheAuditor
Jan 12, 99, 12:29 am
Punki: The situation happen to me 3 times last year. All when I was flying connections and on international flights. I sent the stub in with a short letter and things work out. Like I said, get used to it and let your husband worry about if someone with a private jet is flying you around. :-)



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