Hilton HHonors - Do Hilton VIPs get late check out?
Just wondering. I'm Hilton Gold and haven't stayed in one for two months, but now when I read the tier level benefits, I can't see anything about getting a late check out (4 pm) on request. Perhaps I'm confusing this with another hotel program, but was that ever a benefit and, if so, is it still?
Thanks in advance!
cranford
Oct 26, 05, 3:10 pm
i always ask first..and have always been granted..once in singapore, the bloke asked us when our flight left, and we said, midnight..and he pondered for a moment and said..sorry, cant let you stay in the room after 6pm...it was like having another whole day in sin... however 2pm is the norm..
Bondiboy
Oct 26, 05, 3:42 pm
Perhaps I'm confusing this with another hotel program, but was that ever a benefit and, if so, is it still? Thanks in advance!
There is no "constitutional right" to a late check-out with Hilton. You are thinking of the Starwood program.
ssullivan
Oct 26, 05, 6:29 pm
Hilton VIPs can request late checkout, but there's certainly no guarantee. However, every time I have asked, I have received it without problem. I've never asked to stay in a room past 3:00 PM though. Mid to late afternoon probably isn't a problem, but staying into the evening is not something they're likely to grant.
Kiwi Flyer
Oct 26, 05, 7:16 pm
No right, but if hotel isnt full, ask nicely and not unreasonable then can usually get a few more hours past standard check-out time.
Cheap Elite
Oct 26, 05, 9:35 pm
Just wondering. I'm Hilton Gold and haven't stayed in one for two months, but now when I read the tier level benefits, I can't see anything about getting a late check out (4 pm) on request. Perhaps I'm confusing this with another hotel program, but was that ever a benefit and, if so, is it still?
Thanks in advance!
Did you read the HHonors membership Benefits??
This from the HHonors website:
Late check-out upon request: If you need extra time in your room, call the front desk. We'll do everything possible to accommodate your request.
arfie
Oct 26, 05, 10:15 pm
Did you read the HHonors membership Benefits??
This from the HHonors website:
Late check-out upon request: If you need extra time in your room, call the front desk. We'll do everything possible to accommodate your request.
Yes, I did a search. I'm confusing this with Intercontinental I think. Thanks for the replies. I've been staying at ICs mostly lately, now going back to Hilton.
It certainly varies.In the USA I have only been able to get 1-2 hours extra and have on several occasions been denied.In Brisbane I only ever get 1 extra hour but generally Hiltons overseas are more generous.
In the Narita hilton it depends on your status-As silver I got 1pm.As gold I always got 3pm.As diamond I have been able to leave at 5pm.every time.This seems to be reasonably common through Asia.
It was as starwood gold I always got 4pm checkouts and it is the only thing I miss.
techgirl
Oct 27, 05, 8:15 pm
As a Diamond, I am routinely denied anything past noon - I've occasionally been able to squeak out a 1 pm on a weekend, but overall I try to stay with Starwood when late check-out will be a need for me.
alextktan
Oct 27, 05, 8:19 pm
I recently stayed at Hilton Cocoa Beach and was told that the latest I could check-out without additional charges was 12.30pm. Good thing I asked the night before. I personally think that the benefits associated with Elite/VIP have diluted over the years. This sucks!!!
alextktan
MIKESILV
Oct 27, 05, 10:20 pm
Another one of those topics that has come up over and over ( and beaten to death :rolleyes: )
I have made an avarage of three or so such requests annually (over say the last 10 years) and I have never ONCE been denied and most of those requests have been for 3 or 4 pm and even later.
Properties include, SFO hilton, Paddington Hilton, Conrad Dublin, Hilton Sorrento, HHV ( twice within 4 days)
Perhaps the key is that these are in larger/city properties but I must say I am suprised at the number of postings here of denials.
mike
flyer2day
Oct 28, 05, 3:57 pm
Typically anything up to 2 PM is never a problem. If the hotel is not full the next night, I also was successful with requests for 4 PM several times.
Savage25
Oct 29, 05, 12:02 am
As a Gold, I've regularly had late checkouts given for 3pm or 4pm. Once even at 6pm, but that was more of a service recovery after I'd complained about another unrelated issue to the front desk manager. On the one occasion that I have not been given a late checkout on request, I was offered the use of the fitness center to shower after a full day at work before an evening long-haul flight.
ermdjdsj
Oct 29, 05, 12:56 am
I managed to get an extra hour out of the San Diego GasLamp Quarter Hilton, but there is no guarantee of late check-out even for Diamonds.
GUWonder
Oct 29, 05, 1:15 am
On the last day of my trip, I will often switch to Starwood hotels or an InterContinental hotel since they market late check-out and consistently deliver to me. Hilton is all over the board, with US properties being tight-wads with late check-out and international properties being all over the board with as little as one hour to as much as 9 to 10 hours past official check-out.
Generally, Hilton's non-US properties routinely give me 3 to 6 p.m.
US properties, 1 to 3 p.m. maybe 4 p.m. if I get lucky; but too often, 1 to maybe 2 p.m. :(